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Added 2 days ago
C
Credit Manager, Credit Structuring, CIBC Private Wealth - Bilingual
CIBC
Toronto, ON · Montreal, QC
- Full-time
CIBC Trust - Provides professional estate administration, power-of-attorney, and trustee services with expertise in tax reporting, property management, and investment management.
Added 2 days ago
AP
Sr. Manager, Facilities & Real Estate
ActivMed Practices & Research, LLC.
Burlington, ON
- Full-time
The Senior Manager of Facilities & Real Estate leads the organization's real estate and facilities operations, ensuring locations support business needs, employee experience, and…
Added 2 days ago
J
Senior Facilities Manager
JLL
Toronto, ON
- Full-time
As a Senior Facilities Manager at JLL supporting the Amazon Global Real Estate & Facilities account, you will manage all high-performing operational aspects of the assigned sites within the…
Added 2 days ago
C&
Senior Facilities Manager
Cushman & Wakefield
Toronto, ON
- Full-time
This position has managerial oversight of multiple facilities within a regional portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager…
Added 2 days ago
PC
Director, Construction - Data Centre
Phase Consulting
AB · Alberta, Canada
- Full-time
Our client is a global real estate operator and developer that manages a large international portfolio of office, logistics, hospitality, retail and residential assets, and is applying that…
Added 3 days ago
Senior Project Manager
City of Vancouver
Vancouver, BC
The Project Manager position acts as the owners’ representative for civic capital projects, including new construction, major additions and renovations. These projects may be delivered…
Added 3 days ago
Project Manager II (Development and Major Projects)
City of Vancouver
Vancouver, BC
The Senior Project Manager reports to the Associate Director, Development and Major Projects Branch and oversees and leads cross-functional staff, which includes Planning, Legal Services,…
Added 3 days ago
MB
Senior Construction Project Manager
MBI Brands
Markham, ON
- Full-time
The Senior Project Manager, Construction is responsible for leading the planning, execution, and delivery of Quick Service Restaurant (QSR) construction projects for Mary Brown’s Chicken…
Added 3 days ago
U
Senior Estimator
Urbacon
ON · Toronto, Ontario
- Full-time
As a full-service design, construction, and real estate development firm, Urbacon is active in a variety of markets, providing a broad range of expertise.
Added 3 days ago
Manager, Workplace Operations - 12-Month Contract
Scotiabank
Toronto, ON
Provide direct support to the Senior Manager, Operations, for day-to-day operations, service delivery, and sustainment.
Added 3 days ago
T&
Assistant Project Manager - Retail & Workplace Projects
Turner & Townsend
Vancouver, BC · Toronto, Canada
- Full-time
Build and maintain strong working relationships with clients, consultants, contractors, vendors, facilities teams, corporate real estate stakeholders, and workplace services teams.
Added 3 days ago
T&
Assistant Project Manager - Retail & Workplace Projects
Turner & Townsend
Toronto, ON
- Full-time
Build and maintain strong working relationships with clients, consultants, contractors, vendors, facilities teams, corporate real estate stakeholders, and workplace services teams.
Added 3 days ago
T&
Assistant Project Manager - Retail & Workplace Projects
Turner & Townsend
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
Build and maintain strong working relationships with clients, consultants, contractors, vendors, facilities teams, corporate real estate stakeholders, and workplace services teams.
Added 3 days ago
T&
Assistant Project Manager - Retail & Workplace Projects
Turner & Townsend
Toronto, ON
- $80,000 to $110,000 CAD / year
- Full-time
Build and maintain strong working relationships with clients, consultants, contractors, vendors, facilities teams, corporate real estate stakeholders, and workplace services teams.
Added 5 days ago
SL
Portfolio Strategy Lead
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Sun Life's Corporate Real Estate (CRE) team is looking for a Portfolio Strategy Lead to guide real estate planning and decisions across a portfolio of sites. This role calls for someone who…
Added 5 days ago
E
Team Lead Occupancy & Space Planning
Enbridge
Toronto, ON · Edmonton, AB · Calgary, AB
- Full-time
Partner with senior business leaders to develop business cases that influence major real estate and capital investment decisions and recommend solutions that support evolving workforce and…
Added 5 days ago
O
Manager, Space Strategy
OMERS
Toronto, ON · Head Office Toronto
- Full-time
This role reports into the Director, Global Corporate Real Estate & Workspace and leads two direct reports: a Senior Analyst and a Space Strategy Team Lead focused on moves, adds and…
Added 5 days ago
BS
Manager, Facilities / Gestionnaire, installations
BioScript Solutions
Oakville, ON · Toronto, ON
- Full-time
The Facilities Manager will be responsible provide support to all BioScript Business Units in Real Estate, facilities and related project management. The Facilities Manager will oversee the…
Added 5 days ago
PROJECT OFFICER DEVELOPMENT PF&R
City of Toronto
Toronto, ON
Reporting to the Manager and/or the Senior Project Manager, the Project Officer will take a leading role in the coordination and delivery of complex projects to plan for and deliver…
Added 6 days ago
MANAGER TRANSPORTATION BUSINESS SUPPORT
City of Toronto
Toronto, ON
This position leads the development and implementation of divisional business strategies, management controls, compliance frameworks, technology initiatives, and operational service…
Added 8 days ago
B
Senior Interior Designer
BGIS
Toronto, ON
- Full-time
Works closely with project manager, design coordinators, and project teams on conceptual designs, presentations, design development, and production.
Added 8 days ago
B
Senior Interior Designer
BGIS
Toronto, ON
- Full-time
Works closely with project manager, design coordinators, and project teams on conceptual designs, presentations, design development, and production.
Added 9 days ago
B
Associate Property Manager
BGIS
Winnipeg, MB
- Full-time
Certified Property Manager (CPM) through Institute of Real Estate Management
Added 9 days ago
CR
Maintenance Manager - 6 Month Contract
COGIR Real Estate
Mississauga, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 9 days ago
TP
Executive Assistant Office Manager
TDS Personnel
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Our client requires an EA Office Manager to join their team. A leading boutique real estate development company, they have a diverse portfolio spanning early-stage development/entitlement,…

Scotiabank

Manager, Workplace Operations - 12-Month Contract

Toronto, ON, M5C 2W1, Canada

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Job details

Experience: University Degree in Business Administration or 5+ years of related experience, including experience leading a team.
Posting language: English
Posted: Oct 15, 2026

Original job description

Requisition ID: 274548

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As Manager, Workplace Operations, you will contribute to the overall success of Workplace Operations by working collaboratively with peers and partners while leading a team of Community Leads across multiple spaces and locations. You will help ensure employees have the tools, flexibility, and workspaces they need to perform, collaborate, and deliver at their best.

Is this role right for you? In this role, you will:

Lead and drive a customer-focused culture across the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Provide direct support to the Senior Manager, Operations, for day-to-day operations, service delivery, and sustainment.
Monitor and analyze team workload, identify opportunities to optimize support across workspaces, and create capacity for additional value-added work and projects.
Manage end-to-end workplace operations processes while maintaining service-level standards and operational consistency.
Champion a high-performance environment by supporting recruitment, retention, employee development, succession planning, and team engagement.
Develop and motivate the team by fostering a diverse, equitable, and inclusive work environment.
Track and report on service volumes, trends, space capacity, activities, and overall sustainment using centralized tools.
Manage relationships with Real Estate, building operators, property managers, external vendors, partners, and leaders to support premises improvements and operational needs.
Ensure business partner requests, concerns, issues, and complaints related to buildings, premises, and workplace services are addressed promptly and proactively.
Support employee engagement events and activities for the team and employees working within the Bank’s spaces.
Support all aspects of the workplace environment, both in person and virtually, through platforms such as MS Teams, Viva Engage, SharePoint, and other workplace tools.
Apply sound judgment to identify, troubleshoot, and resolve complex functional and operational issues.
Lead Workplace Leadership Committees with stakeholders to review the current state of the space and align on employee experience and operational objectives.
Serve as a primary point of contact for escalations related to facilities, technology, amenities, behaviours, security access, keys, storage, and other workplace requests.
Manage administrative and financial activities, including invoice approvals, expense processing, budget control, cost savings, expense tracking, KPI reporting, and HR-related accountabilities.
Support Business Continuity, Occupational Health and Safety, Fire and Safety requirements, incident management, and compliance with Bank standards.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

University Degree in Business Administration or 5+ years of related experience, including experience leading a team.
Strong knowledge and understanding of workplace operations, departmental policies, procedures, service standards, and controls.
Strong organizational skills with the ability to set priorities, manage time effectively, and work within tight deadlines.
Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external partners.
Experience coaching, developing, and motivating teams in a service-oriented environment.
Good knowledge of Bank HR policies, practices, legal requirements, supervisory techniques, and conflict resolution approaches.
Ability to analyze data, identify trends, recommend improvements, and support continuous improvement initiatives.
Strong problem-solving skills with the ability to manage escalations, identify root causes, and implement practical solutions.
Excellent Microsoft Office skills, with strong proficiency in Excel, PowerPoint, data management, MS Teams, SharePoint, Viva Engage, and Power BI.

What’s in it for you?

An inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
The opportunity to lead a team that directly supports the employee experience across modern workplace spaces.
A role where you can make a meaningful impact on workplace operations, service delivery, employee engagement, and operational effectiveness.
Exposure to cross-functional partners across Real Estate, building operations, security, HR, technology, finance, procurement, and business lines.
Opportunities for learning, development, coaching, and leadership growth through projects, secondments, and continuous improvement initiatives.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Manager of Workplace Operations leads a team of Community Leads to ensure efficient, customer-focused workspace management and service delivery. They are responsible for monitoring operational performance, managing vendor relationships, and supporting employee engagement across both physical and virtual platforms.

Requirements

Candidates must possess a university degree in Business Administration or at least 5 years of relevant experience, including team leadership. Strong organizational, analytical, and communication skills are required, along with proficiency in Microsoft Office and workplace management tools.

Skills

Workplace operations
Team leadership
Customer-focused culture
Service delivery
Operational consistency
Conflict resolution
Data analysis
Problem-solving
Microsoft Office
Excel
PowerPoint
MS Teams
SharePoint
Viva Engage
Power BI
Budget management

Benefits

Inclusive working environment
Professional development opportunities
Leadership growth
Collaborative culture

Visa sponsorship

Not detected in the job text

Keywords

Workplace Operations
Community Leads
Service Delivery
Real Estate
Vendor Management
Business Continuity
Occupational Health and Safety
Incident Management
KPI Reporting
Budget Control
Employee Engagement
Microsoft Office
Excel
PowerPoint
MS Teams
SharePoint
Viva Engage
Power BI
Data Management
Conflict Resolution
Operational Excellence
Facilities Management
Stakeholder Management
HR Policies
Compliance

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