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Added 33 mins ago
RO
Hotel Administration & Owner Relations Manager
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
Fernie Alpine Resort is looking to fill the position of Hotel Administration & Owner Relations Manager, serving both Lizard Creek Lodge and Fernie Slopeside Lodge. Working closely with the…
Added 48 mins ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- Full-time
…experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! Because…
Added 48 mins ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- $80,000 CAD / year
- Full-time
…experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! Because…
Added 1 hour ago
A
E-Commerce Specialist, Amazon
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Reporting to the Amazon Account Manager, this role will be responsible for maintaining and optimizing the Amazon product catalog, including creating new ASINs, managing product content, and…
Added 1 hour ago
Accountant
Lush Handmade Cosmetics
Vancouver, BC
…fulfil the various needs of the business and ensure day to day operations and inquiries flow smoothly. This role will ensure that general ledger accounts are reconciled and compliance…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Lacombe, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 1 hour ago
N
Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
Brantford, Ontario. Reporting directly to the General Manager, this highly visible
Added 1 hour ago
LF
Accountant
Lush Fresh Handmade Cosmetics North America
Vancouver, BC
- $71,370 to $79,300 CAD / year
- Full-time
…fulfil the various needs of the business and ensure day to day operations and inquiries flow smoothly. This role will ensure that general ledger accounts are reconciled and compliance…
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 2 hours ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
…government codes and regulations. Reporting to the Community Manager the Concierge will assist in the preventative maintenance and repair of electrical, hydraulic, mechanical and general…
Added 2 hours ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Regina, SK
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 2 hours ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Saskatoon, SK
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 2 hours ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Winnipeg, MB
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 2 hours ago
UO
Events and Communications Assistant, Snyder Institute for Chronic Diseases
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Business Operations; the Events & Communications Assistant is responsible for assisting with the coordination, administration and planning of events, programming…
Added 2 hours ago
IC
HR & Admin Generalist - POPJOY Retail
IGG.com Canada
Vancouver, BC
- Full-time
…leading global game developer and publisher, with studios and operations across China, the Philippines, Singapore, the United States, and Canada, where IGG established its Canadian studio…
Added 3 hours ago
NH
Maintenance Manager
Novara Human Capital Solutions
Canmore, AB
- Full-time
Reports to Lodge Operations Manager (day-to-day operations
Added 3 hours ago
S
Manager - Stabilization
St.Amant
Winnipeg, MB
- $53.18 to $63.17 CAD / hour
- Full-time
The Manager, Stabilization Services exemplifies and promotes the Mission and Values of St.Amant and the goals and objectives of the Health and Transition Services by ensuring that the…
Added 3 hours ago
UO
Clinical Placement Operations Manager
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Clinical Placement Operations Manager will manage the day-to-day operations of the clinical education portion of the MPT Program. The incumbent will ensure clinical placement…
Added 3 hours ago
TU
Clinical Placement Operations Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Clinical Placement Operations Manager will manage the day-to-day operations of the clinical education portion of the MPT Program. The incumbent will ensure clinical placement…
Added 3 hours ago
BP
First Line Manager, Quality NDE (Temporary/Term)
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, our Quality Division is currently hiring a FLM Quality NDE (First Line Manager, Quality- Non…
Added 4 hours ago
CW
Business Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
As a Business Administrative Coordinator, you will work directly alongside our Operations Manager, supporting daily business activities while collaborating with multiple departments across…
Added 4 hours ago
PC
Guest Experience Supervisor
Pursuit Collection
Banff, AB
- Full-time
Coordinate daily Guest Experience operations to ensure smooth service delivery and effective on-the-spot problem solving.
Added 5 hours ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, we are looking to hire Section Manager, Construction Support within the Major Component…
Added 5 hours ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 5 hours ago
HG
National Manager, Finished Vehicle Operations
Hyundai Glovis Canada Inc.
Toronto, ON
- Full-time
The National Manager, Finished Vehicle Operations is a full-time, on-site role based in Toronto, ON, responsible for providing strategic leadership and oversight of GLOVIS Canada’s…

Scotiabank

OEM Client Relationship Manager

Vancouver, BC, L8P 4V2, Canada

Apply About employer

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Job details

Apply by: Nov 14, 2026
Experience: Expert knowledge of Automotive Finance Retail Operations, with 5+ years of industry experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277508

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The OEM Client Relationship Manager is an automotive industry specialist in Dealer Finance who serves as a dedicated point of contact for a selected Original Equipment Manufacturer (OEM) and its retailer network within an assigned region. This role is responsible for growing the existing Retailer and OEM business by developing and executing a tailored business development plan designed to support the OEM’s retailers in achieving their sales, leasing, KPI, and retention objectives, aligned with overall business strategies and priorities. The Client Relationship Manager works closely with OEM stakeholders and retailers to deliver a highly focused, relationship‑driven experience while ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Promotes the development and profitable growth of the Retailers automotive portfolio by:
- Developing business plans and supporting Retailers in meeting monthly, quarterly and annual objectives as required
- Monthly reviews with all heads of business to review current sales rates of all New and Used business.
- Reviewing Key KPI’s and drivers (New & Used vehicle car penetration, renewals and acceptance rates

Implement and support ongoing customer education on Scotiabank and CDLSI (Canadian Dealer Leasing Services Inc.) processes, policies and best practices to assist retailers to maintain, improve, grow and retain the relationship by:
- Reviewing all end of contracts (upcoming maturities) with Retailers
- Identifying opportunities to use finance to sell aging or slow-moving stock (via best practices)
- In Retailer coaching on structuring deals, application and assisting with approval process.
- Assist in New Product and initiatives roll-out.

Maintain a deep knowledge on all bank cross sell opportunities in joint collaboration with BNS and their assigned OEM at events (with focus on bank sales and high net worth clients.)
- Extensive knowledge of all retail lending indirect and retail leasing products as well as solid knowledge of other retail products which may meet customer needs.
- Excellent understand of Dealer Finance programs, products, policies, and services (in particular, Automotive) including a working knowledge of systems/platforms, routines, and operating procedures.
- Strong credit skills and knowledge of the Bank’s commercial lending and deposit products and services
- Strong knowledge of the Automotive Finance marketplace in Canada and a detailed knowledge of major customers and competitive positioning within the assigned market area; awareness of local market and general economic conditions
- Strong understanding of DFC business strategies, structure and objectives and the overall Automotive Finance Strategic Plan
- Thorough knowledge of ALS COM, Electronic Dealer Link, F&I Software suppliers, Sales Contact Management software and other Automotive Finance systems and platforms

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions:

Regional scope to initiatives managed by incumbent within defined region.
Liaises with other Scotia Sales Representatives and local OEM Regional Performance Managers
Annual Portfolio size of 10-12 Retailers
The OEM CRM will interact primarily with Retailers specific to their assigned OEM providing knowledge, training, and excellent relationship management.
The OEM CRM will interact with internal partners across the Bank including Directors & Market Leads, Product Manufacturing Team, and Dealer Center of Excellence

Education:

An undergraduate degree in business or economics (or work equivalency) is a requirement. Other training requirements as determined by the Bank from time to time.
3+ years of sales experience is preferred.
Expert knowledge of Automotive Finance Retail Operations, with 5+ years of industry experience
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, and other systems and platforms.
Excellent networking skills and interpersonal skills.
Very strong interpersonal skills and communication skills are essential to this position. The incumbent must be able to effectively articulate views both within the Bank and externally in the marketplace.
Excellent sales/closing skills.
Excellent relationship building and teamwork skills.
Strong negotiation skills

Location(s): Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The OEM Client Relationship Manager serves as the primary point of contact for automotive OEMs and their retailer networks to drive business growth and sales objectives. This role involves developing tailored business plans, coaching retailers on finance products, and ensuring compliance with bank policies and regulatory standards.

Requirements

Candidates must possess an undergraduate degree in business or economics and at least 5 years of industry experience in automotive finance retail operations. Strong sales, negotiation, and interpersonal skills are essential for managing relationships and achieving portfolio growth targets.

Skills

Automotive finance
Relationship management
Business development
Sales strategy
Retailer coaching
Credit analysis
Portfolio management
Negotiation
Communication
Networking
Financial analysis
Dealer leasing services
Risk management
Sales closing
Market analysis

Visa sponsorship

Not detected in the job text

Keywords

OEM
Automotive Finance
Dealer Finance
Retailer Network
Business Development
KPI
Leasing
Credit Skills
Commercial Lending
Portfolio Growth
Relationship Management
Scotiabank
ALS COM
Electronic Dealer Link
F&I Software
Sales Contact Management
Risk Appetite
Compliance
AML
ATF
Automotive Industry
Sales Strategy
Market Analysis
Customer Education
Financial Products

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