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Added 8 mins ago
C
Credit Specialist, Credit Services - Bilingual
CIBC
Montreal, QC
- Full-time
The primary role of the Senior Credit Specialist is to provide guidance and support to various CIBC partners on complex credit issues, including support for the Cards Call Centre and…
Added 8 mins ago
BP
Quality Program Specialist
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, our Quality Assurance Program department is currently hiring for a Quality Program Specialist.
Added 8 mins ago
RM
M.L.T. Charge - Quality
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provides oversight to Laboratory Technicians for day-to-day operations.
Added 23 mins ago
Future Opportunities - Lifeguard/Instructor I
City of Regina
Regina, SK
Under the supervision of an Aquatic Program Specialist or Aquatic Training Specialist, this position performs responsible lifeguard and/or instructional duties at any City of Regina aquatic…
Added 23 mins ago
G
Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
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- Full-time
- Remote
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Added 23 mins ago
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Website and Digital Experience Specialist
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Burlington, ON · ON · Ontario
- Full-time
Reporting to the Digital Marketing Manager, the Website and Digital Experience Specialist is responsible for managing the day-to-day operations of Islamic Relief Canada’s (IRC) website and…
Added 23 mins ago
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Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking
BeachHead
Toronto, ON
- $47.1 to $56.52 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for an Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking to support enterprise-wide identity and access…
Added 38 mins ago
MO
Credit Operations Specialist
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Toronto, ON · Etobicoke, ON
- Full-time
…activities and approvals from Legal, Credit, Finance, Sales, and Operations and creates workflows and implementation plans as…
Added 38 mins ago
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Ticketing Operations Specialist
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Calgary, AB
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This role supports ticketing operations to deliver an exceptional guest experience. Responsibilities include managing event builds, ticket inventory, payment plans, and renewal programs;…
Added 38 mins ago
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Sales & Operations Support Specialist (12+ months)
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Added 38 mins ago
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Energy Management Specialist
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Reporting to the Continuous Improvement Manager, the Energy Management Specialist will implement conservation measures, monitor energy consumption and seek out opportunities for increasing…
Added 38 mins ago
M
Inside Sales & Client Onboarding Specialist
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Mississauga, ON
- Full-time
We are seeking an Inside Sales & Client Onboarding Specialist to manage the full lifecycle of a client relationship, from first contact to a smooth, successful start. You will split your…
Added 38 mins ago
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Bilingual Help Desk/Application Support Specialist
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Mississauga, ON
- Temporary
We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with…
Added 38 mins ago
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Security Professional
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Regina, SK
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Security Professional
Pantheon Inc
Regina, SK
- Full-time
We are looking for an experienced Security Solution Architect / Specialist to support Operations teams in identifying and addressing infrastructure security gaps. The role involves…
Added 53 mins ago
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Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Montreal, QC
- Full-time
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 53 mins ago
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Security Specialist - Security Architect
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- $50 to $80 CAD / hour
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This role provides security specialist/architect expertise with operational experience to advise and support Operations in addressing identified security gaps. The resource will help…
Added 53 mins ago
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Chief Compliance Officer
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Toronto, ON
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Collaborate with legal, risk management, operations, internal audit, and business leaders
Added 53 mins ago
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Customs Specialist
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Mississauga, ON
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Our Client is seeking a detail-oriented Customs Specialist to join its Canadian manufacturing operation. This is an opportunity for a Customs and Trade compliance professional who enjoys…
Added 53 mins ago
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Functional AI Specialist
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This is an ongoing need, not a single live vacancy. Our clients know AI could change how their finance, operations, or accounting teams work, but nobody inside can see what it could do for…
Added 53 mins ago
ML
Food Safety / QA Specialist
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London, ON
- $59,000 to $87,000 CAD / year
- Part-time
As a member of the FSQA team, the Program and SAP Specialist is accountable for the execution of the HACCP system, Food Safety and Quality Assurance programs. The Program and SAP Specialist…
Added 53 mins ago
BL
Marketing & Business Development Specialist
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We are seeking a dynamic Marketing and Business Development Specialist to lead the planning and execution of our firm-wide marketing strategy across digital and print channels, as well as…

Scotiabank

OEM Client Relationship Manager

Vancouver, BC, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Experience: Expert knowledge of Automotive Finance Retail Operations, with 5+ years of industry experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277508

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The OEM Client Relationship Manager is an automotive industry specialist in Dealer Finance who serves as a dedicated point of contact for a selected Original Equipment Manufacturer (OEM) and its retailer network within an assigned region. This role is responsible for growing the existing Retailer and OEM business by developing and executing a tailored business development plan designed to support the OEM’s retailers in achieving their sales, leasing, KPI, and retention objectives, aligned with overall business strategies and priorities. The Client Relationship Manager works closely with OEM stakeholders and retailers to deliver a highly focused, relationship‑driven experience while ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Promotes the development and profitable growth of the Retailers automotive portfolio by:
- Developing business plans and supporting Retailers in meeting monthly, quarterly and annual objectives as required
- Monthly reviews with all heads of business to review current sales rates of all New and Used business.
- Reviewing Key KPI’s and drivers (New & Used vehicle car penetration, renewals and acceptance rates

Implement and support ongoing customer education on Scotiabank and CDLSI (Canadian Dealer Leasing Services Inc.) processes, policies and best practices to assist retailers to maintain, improve, grow and retain the relationship by:
- Reviewing all end of contracts (upcoming maturities) with Retailers
- Identifying opportunities to use finance to sell aging or slow-moving stock (via best practices)
- In Retailer coaching on structuring deals, application and assisting with approval process.
- Assist in New Product and initiatives roll-out.

Maintain a deep knowledge on all bank cross sell opportunities in joint collaboration with BNS and their assigned OEM at events (with focus on bank sales and high net worth clients.)
- Extensive knowledge of all retail lending indirect and retail leasing products as well as solid knowledge of other retail products which may meet customer needs.
- Excellent understand of Dealer Finance programs, products, policies, and services (in particular, Automotive) including a working knowledge of systems/platforms, routines, and operating procedures.
- Strong credit skills and knowledge of the Bank’s commercial lending and deposit products and services
- Strong knowledge of the Automotive Finance marketplace in Canada and a detailed knowledge of major customers and competitive positioning within the assigned market area; awareness of local market and general economic conditions
- Strong understanding of DFC business strategies, structure and objectives and the overall Automotive Finance Strategic Plan
- Thorough knowledge of ALS COM, Electronic Dealer Link, F&I Software suppliers, Sales Contact Management software and other Automotive Finance systems and platforms

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions:

Regional scope to initiatives managed by incumbent within defined region.
Liaises with other Scotia Sales Representatives and local OEM Regional Performance Managers
Annual Portfolio size of 10-12 Retailers
The OEM CRM will interact primarily with Retailers specific to their assigned OEM providing knowledge, training, and excellent relationship management.
The OEM CRM will interact with internal partners across the Bank including Directors & Market Leads, Product Manufacturing Team, and Dealer Center of Excellence

Education:

An undergraduate degree in business or economics (or work equivalency) is a requirement. Other training requirements as determined by the Bank from time to time.
3+ years of sales experience is preferred.
Expert knowledge of Automotive Finance Retail Operations, with 5+ years of industry experience
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, and other systems and platforms.
Excellent networking skills and interpersonal skills.
Very strong interpersonal skills and communication skills are essential to this position. The incumbent must be able to effectively articulate views both within the Bank and externally in the marketplace.
Excellent sales/closing skills.
Excellent relationship building and teamwork skills.
Strong negotiation skills

Location(s): Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The OEM Client Relationship Manager serves as the primary point of contact for automotive OEMs and their retailer networks to drive business growth and sales objectives. This role involves developing tailored business plans, coaching retailers on finance products, and ensuring compliance with bank policies and regulatory standards.

Requirements

Candidates must possess an undergraduate degree in business or economics and at least 5 years of industry experience in automotive finance retail operations. Strong sales, negotiation, and interpersonal skills are essential for managing relationships and achieving portfolio growth targets.

Skills

Automotive finance
Relationship management
Business development
Sales strategy
Retailer coaching
Credit analysis
Portfolio management
Negotiation
Communication
Networking
Financial analysis
Dealer leasing services
Risk management
Sales closing
Market analysis

Visa sponsorship

Not detected in the job text

Keywords

OEM
Automotive Finance
Dealer Finance
Retailer Network
Business Development
KPI
Leasing
Credit Skills
Commercial Lending
Portfolio Growth
Relationship Management
Scotiabank
ALS COM
Electronic Dealer Link
F&I Software
Sales Contact Management
Risk Appetite
Compliance
AML
ATF
Automotive Industry
Sales Strategy
Market Analysis
Customer Education
Financial Products

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