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R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Added 2 mins ago
MN
Junior QA Specialist
March Networks
Remote, Canada
- Full-time
- Remote
…for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your…
Added 2 mins ago
MN
Junior QA Specialist
March Networks
Ottawa, ON
- Full-time
…for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At March Networks, we value your hard work, creativity and your…
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Communications and Marketing Manager
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Career growth pathways, leadership development and mentorship programs
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Cambridge, ON
The Nuclear Services Specialist supports the operation and maintenance of specialized nuclear automated tooling to ensure its availability, reliability, and performance. This role requires…
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…House of Friendship. The Health & Safety and Claims Management Specialist supports the organization’s success by providing support, coaching and subject matter expertise to leaders and…
Added 32 mins ago
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Systems Testing/QA Specialist – Senior
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Toronto, ON
- Full-time
The Senior Systems Testing/QA Specialist will be responsible for planning, designing, executing, and managing software testing activities for enterprise-level applications.
Added 32 mins ago
P4
Customer Success Specialist
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Burlington, ON
- $55,000 CAD / year
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We’re a small but mighty software company in Burlington, Ontario. We’re 100% bootstrapped, profitable, and have been building software for over 13 years. Our three flagship products, My…
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Systems Testing / QA Specialist
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Toronto, ON
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…First for Health Strategy. The Senior Systems Testing / QA Specialist will focus on testing the project s Monitoring and Evaluation reporting…
Added 47 mins ago
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Data Analytics & Automation Specialist, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…intelligence capabilities. The team is committed to learning and development and solving tax technology problems for the…
Added 47 mins ago
R
Programmeur de commande numérique - pièces expérimentales / Manufacturing Engineering Specialist – experimental parts
RTX
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- Full-time
Added 1 hour ago
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Configuration Support Specialist
Brooksource
Mississauga, ON
- Up to $25 CAD / hour
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Familiarity with Software Development Life Cycle (SDLC) processes and change management.
Added 1 hour ago
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Cloud Data Engineer
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Halifax, NS
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Markham, ON
Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or…
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AD
Réception des échantillons (Saint-Hyacinthe, QC)
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Added 1 hour ago
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Senior Environmental Specialist ((Rec/Rem, Biology, Regulatory)
GEN7 Environmental Solutions Ltd.
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Position: Intermediate to Senior Environmental Specialist (Rec/Rem, Biology, Regulatory)
Added 1 hour ago
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Senior Supplier Quality Engineer
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Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
…delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 1 hour ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
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You’ll be immersed in a collaborative and inclusive work environment that fosters professional development and work-life balance.
Added 1 hour ago
A
Revenue Operations Specialist
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Toronto, ON
- Full-time
ApprovalMax is award-winning B2B software used by businesses around the world to optimize their money-out processes. It streamlines the approval process for decision-makers by replacing…
Added 1 hour ago
C
Maintenance and Construction Coordinator
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- Full-time
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Added 2 hours ago
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ServiceNow Developer
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Mississauga, ON
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…across pharmacy and retail platforms. The role is primarily development (approximately 80%), with platform administration support provided as needed (approximately 20%). The incumbent…
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SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
The Senior Payroll Specialist will be eligible right away for the defined contribution municipal pension plan. There is a good bonus program, with a target of around 8% to 10%.…
Added 2 hours ago
NI
System Support Specialist
Northfield IT
Remote, Canada
- $52,000 to $56,000 CAD / year
- Full-time
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…support our people as best as possible and invest in their development as professionals. There are increased opportunities for our team members to flex their mastery and interest in…
Added 2 hours ago
FG
Associate Director, Full-Stack Applications - Credit Module
Fitch Group
Toronto, ON
- $150,000 to $170,000 CAD / year
Join our fast‑growing Toronto hub, where we’re using AI to reshape global credit decisions and the software development lifecycle. Here you’ll help us modernize and reinvent our…
Added 2 hours ago
E
Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
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Calgary, AB · Toronto, ON
- Full-time
…engineering standards and asset strategies, guide projects from development through operations, and advance the safety, reliability, performance, and lifecycle value of BESS…

Scotiabank

OEM Client Relationship Manager - Vancouver/Edmonton

Vancouver, BC, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Experience: Expert knowledge of Automotive Finance Retail Operations, with 5+ years of industry experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277508

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The OEM Client Relationship Manager is an automotive industry specialist in Dealer Finance who serves as a dedicated point of contact for a selected Original Equipment Manufacturer (OEM) and its retailer network within an assigned region. This role is responsible for growing the existing Retailer and OEM business by developing and executing a tailored business development plan designed to support the OEM’s retailers in achieving their sales, leasing, KPI, and retention objectives, aligned with overall business strategies and priorities. The Client Relationship Manager works closely with OEM stakeholders and retailers to deliver a highly focused, relationship‑driven experience while ensuring all activities are conducted in compliance with governing regulations, internal policies, and procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Promotes the development and profitable growth of the Retailers automotive portfolio by:
- Developing business plans and supporting Retailers in meeting monthly, quarterly and annual objectives as required
- Monthly reviews with all heads of business to review current sales rates of all New and Used business.
- Reviewing Key KPI’s and drivers (New & Used vehicle car penetration, renewals and acceptance rates

Implement and support ongoing customer education on Scotiabank and CDLSI (Canadian Dealer Leasing Services Inc.) processes, policies and best practices to assist retailers to maintain, improve, grow and retain the relationship by:
- Reviewing all end of contracts (upcoming maturities) with Retailers
- Identifying opportunities to use finance to sell aging or slow-moving stock (via best practices)
- In Retailer coaching on structuring deals, application and assisting with approval process.
- Assist in New Product and initiatives roll-out.

Maintain a deep knowledge on all bank cross sell opportunities in joint collaboration with BNS and their assigned OEM at events (with focus on bank sales and high net worth clients.)
- Extensive knowledge of all retail lending indirect and retail leasing products as well as solid knowledge of other retail products which may meet customer needs.
- Excellent understand of Dealer Finance programs, products, policies, and services (in particular, Automotive) including a working knowledge of systems/platforms, routines, and operating procedures.
- Strong credit skills and knowledge of the Bank’s commercial lending and deposit products and services
- Strong knowledge of the Automotive Finance marketplace in Canada and a detailed knowledge of major customers and competitive positioning within the assigned market area; awareness of local market and general economic conditions
- Strong understanding of DFC business strategies, structure and objectives and the overall Automotive Finance Strategic Plan
- Thorough knowledge of ALS COM, Electronic Dealer Link, F&I Software suppliers, Sales Contact Management software and other Automotive Finance systems and platforms

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions:

Regional scope to initiatives managed by incumbent within defined region.
Liaises with other Scotia Sales Representatives and local OEM Regional Performance Managers
Annual Portfolio size of 10-12 Retailers
The OEM CRM will interact primarily with Retailers specific to their assigned OEM providing knowledge, training, and excellent relationship management.
The OEM CRM will interact with internal partners across the Bank including Directors & Market Leads, Product Manufacturing Team, and Dealer Center of Excellence

Education:

An undergraduate degree in business or economics (or work equivalency) is a requirement. Other training requirements as determined by the Bank from time to time.
3+ years of sales experience is preferred.
Expert knowledge of Automotive Finance Retail Operations, with 5+ years of industry experience
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, and other systems and platforms.
Excellent networking skills and interpersonal skills.
Very strong interpersonal skills and communication skills are essential to this position. The incumbent must be able to effectively articulate views both within the Bank and externally in the marketplace.
Excellent sales/closing skills.
Excellent relationship building and teamwork skills.
Strong negotiation skills

Location(s): Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The OEM Client Relationship Manager serves as the primary point of contact for automotive OEMs and their retailer networks to drive business growth and sales objectives. They are responsible for developing tailored business plans, coaching retailers on finance products, and ensuring compliance with bank policies and regulations.

Requirements

Candidates must possess an undergraduate degree in business or economics and at least 5 years of industry experience in automotive finance retail operations. Strong sales, negotiation, and interpersonal skills are essential for managing relationships and articulating bank strategies.

Skills

Automotive Finance
Relationship Management
Business Development
Sales Strategy
Retailer Coaching
Credit Analysis
Portfolio Management
Negotiation
Communication
Networking
Customer Education
Market Analysis
Compliance
Risk Management
Financial Products
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

OEM
Automotive Finance
Dealer Finance
Retailer Network
Business Development
KPI
Portfolio Growth
Retail Lending
Retail Leasing
Commercial Lending
Risk Appetite
Compliance
AML
ATF
ALS COM
Electronic Dealer Link
F&I Software
Sales Contact Management
Relationship Management
Strategic Planning
Market Analysis
Financial Services
Banking
Customer Education
Negotiation
Sales Closing
Teamwork
Reporting
Operational Controls
Automotive Industry

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