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Added 2 mins ago
J
Information Security Program Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Information Security Program Manager based in Canada.
Added 2 mins ago
DG
Superviseur des services alimentaires
Dexterra Group
Sainte-Anne-de-Bellevue, QC
- Full-time
…alimentaire, tout en maintenant les normes et niveaux de service client les plus…
Added 2 mins ago
DG
Chef gestionnaire / Chef manager
Dexterra Group
Montreal, QC
- Contract
…qui comprend la production de l’offre alimentaire, le service client, les tâches administratives telles que les commandes et la facturation, le service des repas, la santé et la sécurité et…
Added 2 mins ago
MN
Regional Manager
Mosaic North America
AB · Edmonton, AB
- Full-time
The Regional Manager will lead and develop a high-performing team of District Managers across the assigned region, ensuring strong program execution, exceptional client service, and…
Added 2 mins ago
RC
Advisory Manager - Cyber Strategy
RSM Canada
Toronto, ON
- Full-time
RSM is seeking a Cyber Strategy Advisory Manager to lead large-scale cybersecurity assessments, program transformations, and technology-enabled implementations for complex clients. This…
Added 2 mins ago
BC
Moncler Team Lead (Holt Renfrew Bloor)
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Manager and Client Advisor Manager (CAM) in coaching and developing the team, building Client…
Added 2 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 mins ago
PUBLIC HEALTH NURSE
City of Toronto
Toronto, ON
Reporting to a manager within Community Health and Well-being, the public health nurse (PHN) will deliver appropriate services in the French language to Toronto families, schools and…
Added 18 mins ago
Manager, Real Estate Services-Toronto
Rogers Communications
Toronto, ON
Reporting to the Sr. Manager East Region - Real Estate Services, the Manager, Real Estate Services (based in Toronto) is accountable for the end-to-end management of the Facility Management…
Added 18 mins ago
A
Design Manager, Data Centers
AECOM
Markham, ON
- $150,000 to $200,000 CAD / year
- Full-time
AECOM is seeking an experienced Design Manager to join our growing Canadian Data Center team.
Added 32 mins ago
A
Senior Project Manager - Airport
AtkinsRéalis
AB · Edmonton, AB
- Full-time
To lead and manage multidisciplinary airport projects as Design Manager, Technical Lead, and/or Engineer of Record.
Added 32 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 32 mins ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
…Staffing Services applications. The Coordinator partners with the Client Partner and Leadership Team on collective agreement interpretations and strategic priorities to inform the…
Added 32 mins ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
…enterprise-wide projects, serves as back up to the Portfolio Manager in the area of team…
Added 1 hour ago
EG
Sales Manager
EESS Global - Canada
Langley (District), BC · Langley, BC
- Full-time
The Sales Manager will lead sales activities for security and surveillance solutions, focusing on generating new business and expanding existing accounts in Langley, BC. This full-time,…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
Au sein de notre équipe nord-américaine en pleine croissance, vous rejoindrez Akur8 en tant qu’Account Manager/Gestionnaire de compte client basé(e) à Montréal et serez responsable de la…
Added 1 hour ago
O
Manager, Software Development
OpenText
Waterloo, ON
- Full-time
As a Manager, Software Development, you will:
Added 1 hour ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
Our client is seeking an IT Specialist to join our growing IT team. In this role, you will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems…
Added 1 hour ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Part-time
Focus on selling relationships, building a client base and offering elevated and exemplary customer service.
Added 1 hour ago
AS
Senior Chemist
Apex Systems
Mississauga, ON
- $40 to $45 USD / hour
- Contract
Client: medical technology and medical device company
Added 1 hour ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
Make recommendations to the client regarding their portfolio's construction, security selection, monitoring and rebalancing as well as make referrals as appropriate to other TD Wealth…
Added 1 hour ago
T
Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
T
Customer Experience Associate - Magog (Full-time, 37.5h/week)
TD
Magog, QC
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Application review: Our Human Resources Manager reviews every resume. We get upwards of 100+ applications for some roles, it can take a few days, if your resume is shortlisted, we'll be…

Scotiabank

Officer Mortgage Operations

Perth East, ON, Canada
Mississauga, ON, N5A 6S9, Canada

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Job details

Apply by: Nov 4, 2026
Experience: High School diploma and or a minimum of 2 years of relevant working experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 276451

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of Mortgage Operations ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? - In this role you will:

Champions a client centric culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Provides administrative and processing support within Mortgage Operations:

Verifying the accuracy, completeness, and authorizations of all work activities.
Completing all assigned tasks with a high level of accuracy and attention to detail.
Prioritizing adherence to the published Service Level Agreements.
Conducting investigations to resolve exception situations, completing complex adjustments or corrections, and answering general procedural queries.
Verifying and processing incoming requests from supported units, branches, solicitors/notaries, and other partners. Assist with customer/branch complaints as required and complete other related processing requests as assigned.
Providing guidance and training to other team members as required.
Performing related sundry duties as assigned, determined by day-to-day operational requirements.

Maintain adherence to established operating and security procedures:

Adhering to established Bank regulations and procedures within assigned authority and Responsibility.
Understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Reporting any unusual occurrences or fraudulent activity to your direct supervisor.

Completing all required mandatory courses and training programs.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Professional Development:
- Acquiring and maintaining good knowledge of all department functions/processes and a thorough knowledge of the systems used, including a working knowledge of related retail products and services.
- Taking ownership for self-learning and personal development planning, working with their manager in the identification of skills, behaviors, and competencies required to achieve goals.

Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions

Provides administrative and processing support for Mortgage Operations and retail branches.
Services a portfolio of ~1MM mortgages.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

High School diploma and or a minimum of 2 years of relevant working experience.
Basic Computer Skills, including common software tools (Microsoft Office products).
Ability to deal effectively and independently with branch/client/insurance company/solicitor inquiries, concerns or complaints and provide prompt and accurate resolution to the complete satisfaction of all parties involved.

Working conditions

Work in a standard office-based environment, this is a fully on-site role, requiring five days per week in the office.
Requires very close attention reviewing/reading material.
Pressure from meeting deadlines and situations requiring prompt attention.
Can experience significant fluctuations in volumes of work or unexpected events (e.g. system problems) which may require overtime.

Location(s): Canada : Ontario : Mississauga

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Officer provides administrative and processing support for mortgage operations, ensuring accuracy and compliance with bank regulations. They also handle inquiries, resolve exceptions, and assist with customer complaints while maintaining high performance standards.

Requirements

Candidates must have a high school diploma and at least two years of relevant work experience. Proficiency in basic computer skills, including Microsoft Office, and the ability to resolve inquiries independently are required.

Skills

Mortgage operations
Administrative support
Data accuracy
Attention to detail
Customer service
Complaint resolution
Regulatory compliance
Risk management
Microsoft Office
Record keeping
Process improvement
Training
Communication
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Operations
Banking
Compliance
Risk Appetite
AML
ATF
Sanctions
Retail Banking
Administrative Support
Microsoft Office
Customer Service
Operational Controls
Data Accuracy
Service Level Agreements
Fraud Reporting
Professional Development
Scotiabank
Financial Services

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