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Added 8 mins ago
BG
Représentant·e des ventes - Équipement de construction compact | Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Mont-Joli, QC
- Full-time
Brandt est une entreprise privée et familiale, guidée par le client. Notre solidité repose sur la diversification de nos activités et notre succès sur la spécialisation de nos expertises.…
Added 9 mins ago
Landscape Maintenance (OKV) Field Manager
Horizon Contracting Group
Kelowna, BC
At Horizon Contracting Group, great landscapes start with great teams. We’re looking for an experienced Field Manager to lead our landscape maintenance teams, ensuring our crews have the…
Added 9 mins ago
LC
Assistant Store Manager Fresh Full Time Day Greenlight Requisition
Loblaw Companies Limited
Merritt, BC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 23 mins ago
JH
Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…ask. We are seeking an experienced Event & Conference Services Manager to lead the events function within a respected full-service waterfront hotel in Victoria. This role oversees a…
Added 24 mins ago
L
District Manager – Northern Alberta and Saskatchewan
Linde
AB · Edmonton, AB
- Full-time
District Manager – Northern Alberta and Saskatchewan (temps plein)
Added 24 mins ago
AI
Portfolio Manager, Fixed Income & Relative Value
Alberta Investment Management Corporation (AIMCo)
Toronto, ON
- Full-time
Due to the success and growth of the strategy, the team is now looking for a Portfolio Manager, Fixed Income & Relative Value. Reporting to the Director, Fixed Income & Analytics, the…
Added 24 mins ago
FC
Health & Safety Supervisor
FCC Construcción
Toronto, ON
- Contract
Reports to: Health & Safety Tunnel Lead (Manager)
Added 24 mins ago
RI
Project Coordinator & Workforce Administrator - Financial Services
Rose International
Mississauga, ON
- Full-time
Experience with workforce analytics, headcount reporting, recruitment tracking, contractor management, and resource lifecycle processes.
Added 24 mins ago
DG
Food Service Associate
Dexterra Group
Richmond, BC
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 24 mins ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
The Branch Technical Support Analyst reports to the Local Area Director with a strong dotted line reporting relationship to the TSA/ISSU Manager.
Added 24 mins ago
FC
Senior Project Manager
FCC Construcción
Toronto, ON
- Full-time
FCC Canada is looking for a Senior Project Manager for one of our largest transportation projects.
Added 24 mins ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 24 mins ago
FN
Administrator II--Bilingual
First National Financial LP
Toronto, ON · East York, ON
- Full-time
The Administrator II--Bilingual is responsible for ensuring all client inquiries and requests are dealt with and processed on a timely basis and in accordance with company policy.
Added 24 mins ago
PM
Paid Social Manager
Publicis Media
Toronto, ON
- Full-time
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted,…
Added 24 mins ago
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
Reporting To The Branch Manager, The Branch Administrator
Added 24 mins ago
DG
Cook
Dexterra Group
Oakville, ON
- Full-time
As a Cook, reporting to the Chef Manager, you will be responsible for the proper and timely preparation of meals including, but not limited to, food service, food safety and supervision of…
Added 24 mins ago
S
Lead Business Consultant, Enterprise Data Management & Data Integration
SimCorp
Toronto, ON
- Full-time
Work in close cooperation with the Project Manager and other project leads to drive project delivery, manage assigned scope, resolve issues, and contribute to successful client outcomes.
Added 24 mins ago
R
Manager, Client Services
Ryan
Calgary, AB · Mississauga, ON
- Full-time
The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a…
Added 24 mins ago
T
Senior Business Analyst - Enterprise Data Management Office (EDMO)
TD
Toronto, ON
- Full-time
…Analyst manages the JIRA delivery board, drives executive-level reporting, applies a product mindset to backlog and roadmap decisions, and leads stakeholder alignment across complex…
Added 24 mins ago
T
Manager, Engineering
TD
Toronto, ON
- Full-time
We are looking for an experienced Manager, Engineering to lead a team of technology professionals responsible for delivering and supporting business-critical applications and technology…
Added 24 mins ago
FS
Financial Controller
Futran Solutions
Winnipeg, MB
- Full-time
Our client is hiring a Financial Controller to lead the day-to-day finance and accounting function and help build the financial infrastructure for its next stage of growth. You will bring…
Added 24 mins ago
B
Personal Banking Associate (Cantonese & Mandarin)
BMO
Toronto, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 24 mins ago
B
Portfolio Assistant
BMO
Victoria, BC
- Full-time
Contribute to the team’s business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and…
Added 24 mins ago
Security Systems Installation Coordinator
Talencore
ON · Central Toronto (North Toronto West), Ontario
Our client, an established commercial electronic security solutions provider serving businesses across Ontario, is hiring a hands-on, detail-oriented Security Systems Installation…
Added 39 mins ago
PG
Manager, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Working under the direction of and in collaboration with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted,…

Scotiabank

Officer Mortgage Operations

Perth East, ON, Canada
Mississauga, ON, N5A 6S9, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 4, 2026
Experience: High School diploma and or a minimum of 2 years of relevant working experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 276451

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of Mortgage Operations ensuring specific individual goals, plans, and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? - In this role you will:

Champions a client centric culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Provides administrative and processing support within Mortgage Operations:

Verifying the accuracy, completeness, and authorizations of all work activities.
Completing all assigned tasks with a high level of accuracy and attention to detail.
Prioritizing adherence to the published Service Level Agreements.
Conducting investigations to resolve exception situations, completing complex adjustments or corrections, and answering general procedural queries.
Verifying and processing incoming requests from supported units, branches, solicitors/notaries, and other partners. Assist with customer/branch complaints as required and complete other related processing requests as assigned.
Providing guidance and training to other team members as required.
Performing related sundry duties as assigned, determined by day-to-day operational requirements.

Maintain adherence to established operating and security procedures:

Adhering to established Bank regulations and procedures within assigned authority and Responsibility.
Understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Reporting any unusual occurrences or fraudulent activity to your direct supervisor.

Completing all required mandatory courses and training programs.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Professional Development:
- Acquiring and maintaining good knowledge of all department functions/processes and a thorough knowledge of the systems used, including a working knowledge of related retail products and services.
- Taking ownership for self-learning and personal development planning, working with their manager in the identification of skills, behaviors, and competencies required to achieve goals.

Champions a high-performance environment and contributes to an inclusive work environment.

Dimensions

Provides administrative and processing support for Mortgage Operations and retail branches.
Services a portfolio of ~1MM mortgages.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

High School diploma and or a minimum of 2 years of relevant working experience.
Basic Computer Skills, including common software tools (Microsoft Office products).
Ability to deal effectively and independently with branch/client/insurance company/solicitor inquiries, concerns or complaints and provide prompt and accurate resolution to the complete satisfaction of all parties involved.

Working conditions

Work in a standard office-based environment, this is a fully on-site role, requiring five days per week in the office.
Requires very close attention reviewing/reading material.
Pressure from meeting deadlines and situations requiring prompt attention.
Can experience significant fluctuations in volumes of work or unexpected events (e.g. system problems) which may require overtime.

Location(s): Canada : Ontario : Mississauga

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Officer provides administrative and processing support for mortgage operations, ensuring accuracy and compliance with bank regulations. They also handle inquiries, resolve exceptions, and assist with customer complaints while maintaining high performance standards.

Requirements

Candidates must have a high school diploma and at least two years of relevant work experience. Proficiency in basic computer skills, including Microsoft Office, and the ability to resolve inquiries independently are required.

Skills

Mortgage operations
Administrative support
Data accuracy
Attention to detail
Customer service
Complaint resolution
Regulatory compliance
Risk management
Microsoft Office
Record keeping
Process improvement
Training
Communication
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Operations
Banking
Compliance
Risk Appetite
AML
ATF
Sanctions
Retail Banking
Administrative Support
Microsoft Office
Customer Service
Operational Controls
Data Accuracy
Service Level Agreements
Fraud Reporting
Professional Development
Scotiabank
Financial Services

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