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Added 9 mins ago
TO
Events & Group Sales Manager - Time Out Market, Vancouver
Time Out Market
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
…partnerships, and targeted campaigns. Expand into untapped business segments with innovative sales packages beyond traditional event…
Added 39 mins ago
CC
Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
- Full-time
Partner across the business, working closely with local teams, Equipment, Materials, procurement, and other stakeholders at a national level.
Added 39 mins ago
S
Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Maintain a central internal resource for staff and physicians: approved tools, how to bring forward an idea, and guidance on safe use
Added 39 mins ago
SI
Senior Accountant
Synectics Inc.
Niagara Falls, ON
- $77,000 to $85,000 CAD / year
- Full-time
Familiarity with Microsoft Dynamics 365 Business Central.
Added 39 mins ago
H
Human Resources Director
Hays
Toronto, ON
- $170,000 to $200,000 CAD / year
- Full-time
This is an established, globally recognized professional services organization with ambitious plans for the Canadian business. People are central to that growth, and you’ll play a pivotal…
Added 40 mins ago
Product Manager, Acquisitions - May 2026
SpotHero
Toronto, ON
…us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.…
Added 55 mins ago
RB
Fixed Income Strategist
Royal Bank of Canada
Toronto, ON
- Full-time
Macroeconomic knowledge: Understanding of interest rates, inflation, central bank policy, and yield curve dynamics.
Added 55 mins ago
A
Game Security Analyst - Ricochet Anti-Cheat (Call of Duty)
Activision
Vancouver, BC
- Other
The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company…
Added 55 mins ago
TC
Senior Distribution Services Operations Trainer
TJX Companies
ON · Mississauga, Ontario
- $76,620 to $107,268 CAD / year
- Full-time
…training initiatives are effective, consistent, and aligned with business objectives. This is an exciting opportunity for a training professional who is passionate about developing talent…
Added 1 hour ago
R
Senior Advisor, Strategic Change and Transformation Engagement (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
You will also play a central role in bringing together and aligning diverse teams and stakeholders across CBC/Radio-Canada around a shared vision and common goals. Your ability to grasp and…
Added 1 hour ago
IS
Customer Service Manager
Intellijoint Surgical
Kitchener, ON
- Full-time
…receive timely, accurate, and high-quality support to win new business and effectively serve existing…
Added 1 hour ago
Portfolio Administrator - Calgary
Scotiabank
ON · Calgary, ON
To work closely with the Relationship Managers in the management of the overall book of business by providing effective and efficient client service and in the execution of business…
Added 1 hour ago
W
Operations Lead - Halifax
WestJet
Enfield, NS
- Full-time
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Added 1 hour ago
O
Senior SAP Functional Analyst - Warehouse Management (EWM)
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Boucherville, QC
- Full-time
Collaboration and Requirements Management: Work with users and the implementation partner to understand business needs and serve as the central point of contact for integration, reporting,…
Added 1 hour ago
PN
Manager, Health, Safety & Environment
Pacific Northern Gas Ltd.
Burns Lake, BC · Dawson Creek, BC · Fort St. John, BC · Smithers, BC · Terrace, BC · Vancouver, BC
- Full-time
Pacific Northern Gas Ltd. (PNG) owns and operates a natural gas transmission and distribution system in west-central British Columbia and through our subsidiary Pacific Northern Gas (N.E.)…
Added 1 hour ago
AB
Game Security Analyst - Ricochet Anti-Cheat (Call of Duty)
Activision Blizzard
Vancouver, BC
- Other
The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company…
Added 2 hours ago
Operations Lead - Halifax
WestJet Group
Enfield, NS
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Added 2 hours ago
Director, Capital Delivery (Healthcare Planning and Initiatives)
Infrastructure Ontario
Toronto, ON
…recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial…
Added 2 hours ago
Vice President, Capital Delivery (Healthcare)
Infrastructure Ontario
Toronto, ON
…recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial…
Added 2 hours ago
R
Fixed Income Strategist
RBC
Toronto, ON
- Full-time
Macroeconomic knowledge: Understanding of interest rates, inflation, central bank policy, and yield curve dynamics.
Added 2 hours ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
Technology is central to how Sunpan grows, and this role sets its direction. Working side by side with the executive team, you will decide where we invest, how the IT function is organized…
Added 2 hours ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
AB · Edmonton, AB
- Full-time
You are curious about the business and take time to understand the people, skills, and experience each location needs.
Added 2 hours ago
T
Agile Development Manager
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Ottawa, ON
- Full-time
…companies who rely on TechInsights’ analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit…
Added 2 hours ago
O
Senior Product Marketing Manager
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Waterloo, ON
- Full-time
The role is central to turning Fax Aviator’s AI capabilities into differentiated customer value and repeatable growth motions. Fax Aviator applies intelligent automation to inbound fax…
Added 2 hours ago
BL
Talent Acquisition Specialist / Recruiter
Brunswick Lift Rentals
Stoney Creek, NB
- Full-time
You are curious about the business and take time to understand the people, skills, and experience each location needs.

Scotiabank

Portfolio Administrator - Calgary

ON, Canada
Calgary, ON, T2P 5E9, Canada

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Job details

Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278208
Employee Referral Program – Potential Reward: $1,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

BRIEF INTRODUCTION

To work closely with the Relationship Managers in the management of the overall book of business by providing effective and efficient client service and in the execution of business development related activities. The role is a dedicated client servicing support role, designed to create capacity and support the Relationship Managers to focus on value-added client activities.

Additionally, the Portfolio Administrator will support and deliver upon the market and regional goals of operational excellence through ongoing review and enhancement of processes, practices and execution methods.

The Portfolio Administrator understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions, ensuring that all activities conducted are in compliance with governing regulations, internal policies and procedures.

IS THIS ROLE RIGHT FOR YOU?

In the role you will:

Client Service

Strong understanding of SJF value proposition for Consistent delivery of the desired client experience during all client interactions
Key point of contact for clients on behalf of assigned Relationship Manager
Responding to client inquiries in a timely, responsive and professional manner, including executing on client cash management requests
Escalating issues to the Relationship Managers and or Governance & Operations Manager as appropriate
Preparing routine client correspondence and ad-hoc, customized client reporting
Actively supporting the implementation of client wealth strategies through detailed and accurate management of portfolio administration tasks and activities
Quality, timely and effective management of account opening process
Coordinating and managing the end to end client onboarding processes with respect to operational and administrative processes
Preparing for client annual reviews
Maintaining accurate client information and files in electronic or paper format as may be required
Reviewing processes and providing recommendations to improve the client experience, add value and enhance efficiencies through implementation of best practices and ongoing process reengineering
Following up with clients on missing or incomplete documentation
Using strong knowledge of the Bank’s, Scotia Wealth and SJF diverse products and services, to ensure the client’s needs are well understood, documented and satisfied
Partnering with all internal product/service business partners, as required ensuring client needs are met
Actively listening and seeking client feedback on products, services and the delivery of client experience for purposes of client service and opportunity identification
Consistently executing on Scotia Wealth and SJF service standards through proactive contact, central client point of contact, recording and maintaining the Client Contact database
Responding to client and Senior Management inquiries
Resolving client issues expeditiously and accurately and/or escalating problem situations when appropriate
Proactively identifying and implementing strategies to address client needs

Support Relationship Managers

Preparing, creating and customizing of client reports
Working with Trust Officers to ensure that all investment strategies and principals are applied appropriately
Supporting Relationship Managers to execute upon business planning activities and events
Providing Portfolio Administration support functions as required for Estate & Trust portfolios and/or direction to Portfolio Administrators.
Ensuring a comprehensive understanding of each client’s financial needs, risk tolerance, and long-term objectives by maintaining ongoing dialogue staying abreast of any changes in client lifestyle / needs or capital market conditions that may affect clients’ financial objectives
Accurate management of client information and data through use and knowledge of applicable systems
Demonstrate strong organizational skills and attention to detail in order to successfully support the team and relationship managers

Business Development

Coordinating prospecting and business development activities on behalf of the Relationship Managers
Supporting the execution of marketing strategies to attract and retain valuable clients i.e. coordinating internal/external professional presentations and reports
Coordinating interactions between clients / prospects and the Relationship Managers and Team of Experts or other Scotiabank Partners
Liaising with internal referral sources to ensure timely communication, response and resolution to inquiries and relationship management needs
Preparing materials for business development meetings
Following up on action items from business development meetings
Identifying referral opportunities to Scotia Wealth partners, ScotiaMcLeod, Commercial Banking, Retail and other key partners

Risk Management/Compliance

Minimizing the Bank’s exposure to risk by maintaining awareness and ensuring compliance/adherence to all procedures, regulatory activities and guidelines including Privacy, Anti-Money Laundering, Anti-Terrorist Financing, FCAC, Know your Client, Occupational Health & Safety and Guidelines for Business Conduct
Supporting the Relationship Managers in maintaining client portfolios in accordance with established firm strategy which includes, utilizing the Central Portfolio Models and pools, focusing on client segmentation and client’s risk appetite
Participating in all aspects of compliance and the identification of actions or changes in policy and/or procedures in order to remediate non-compliance in the business.
Adhering to bank and firm standards, policies and business practices to ensure that Private Investment Counsel is meeting the appropriate regulatory and compliance requirements as they relate to both new and existing accounts
Escalating, documenting and reporting any unusual occurrences, suspicious or fraudulent activities, as per established procedures

Team Membership

Contributing to the effective functioning of the SJF team
Fostering and developing a strong, positive team environment, driving employee empowerment, innovation and a high degree of engagement
Building effective working relationships across the team and with various business line, internal and external stakeholders
Maintaining a high level of client service
Facilitating a culture of open and honest communication
Actively participating and contributing to coaching sessions, touchbases and team meetings
Encouraging the generation of new ideas and approaches
Actively sharing knowledge and experience to enhance the development of all team members
Developing and executing a meaningful employee development plan.

DO YOU HAVE THE SKILLS?

We would love to work with you if you have:

University Degree (Business, Economics, Accounting, Finance), College Diploma or equivalent
CSC, industry experience and/or Investment management knowledge is an asset
Two years industry experience
Strong relationship management skills
Proficient in providing support to sales and business development activities
Strong interpersonal, communication & listening skills
Results/Goal achievement oriented
Self- motivated and disciplined
Executes with Integrity
Proficient in the completion of a Financial Plan
Thorough knowledge of each Scotia Wealth & SJF Business Line’s value proposition and product and service offering in order to identify opportunities across the Scotia Wealth partners
Working knowledge of the products and services offered by Scotiabank partners in order to identify and refer clients as appropriate.

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

The Portfolio Administrator provides dedicated client servicing support to Relationship Managers, managing client inquiries, onboarding, and portfolio administration tasks. They also assist in business development activities and ensure all operations comply with bank risk and regulatory standards.

Requirements

Candidates should possess a university degree or college diploma in a business-related field and at least two years of industry experience. Strong interpersonal skills, proficiency in financial planning, and knowledge of investment management are essential for this role.

Skills

Client service
Portfolio administration
Relationship management
Business development
Financial planning
Risk management
Compliance
Account onboarding
Data management
Communication
Organizational skills
Attention to detail
Investment knowledge
Problem solving
Reporting

Benefits

Employee referral program

Visa sponsorship

Not detected in the job text

Keywords

Portfolio Administrator
Scotiabank
Wealth Management
Client Onboarding
Risk Appetite
Compliance
Anti-Money Laundering
Financial Planning
Investment Strategies
Business Development
Relationship Management
Account Opening
Reporting
Estate & Trust
Client Segmentation
Regulatory Requirements
Privacy
Cash Management
Market Goals
Operational Excellence

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