Jobs in Canada

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Added 4 months ago
FC
Manager Corporate Development (Case Lead)
Fidelity Canada
Toronto, Ontario
- Full-time
The team has frequent interaction with members of Fidelity Canada’s Senior Executive Team. The Manager, Corporate Development (Case Lead) is an experienced strategist and will operate as…
Added 5 months ago
G
Gestionnaire / Manager - Global Security and Safety
Genetec
Remote, Canada
- Full-time
- Remote
…commitment to safety starts at home. We are looking for a visionary Manager of Global Security and Safety to lead our internal efforts in protecting our most valuable assets: our people and…
Added 5 months ago
CE
Front of House Manager - Bridgette Bar Canmore
Concorde Entertainment Group
Canmore, Alberta
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 2 months ago
Process Manager
Scotiabank
Toronto, ON
Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives…
Added 5 months ago
SW
Painter/Labourer - Referrals
Student Works Management Program
ON · Positions across Ontario, Quebec, and the East Coast, ON
- $19 to $30 CAD / hour
- Contract
Opportunity for Growth: We value personal and professional development. Grow alongside us as we tackle new projects and challenges. Opportunities to learn how a business is run inside and…
Added 4 months ago
We Elevate... Quality of urban life
Schindler Group
Calgary, Alberta
As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance services. You will ensure high…
Added 2 months ago
Sales Manager
Sonepar
Vaughan, ON
Reporting to the Regional Vice President, the Sales Manager is responsible for leading regional sales and business development activities. This role oversees sales forecasting and target…
Added 3 months ago
C
Staff Product Designer, Design Systems
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
- Full-time
…Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows.…
Added 5 months ago
MI
Personal Lines Insurance Broker (Tillsonburg)
Morison Insurance Brokers Inc.
Tillsonburg, Ontario
- Full-time
RIBO license required, other industry designations such as CAIB or CIP would be an asset
Added 4 months ago
Gestionnaire de produit principal(e), uAds / Principal Product Manager, uAds
Unity Technologies
Montreal, Quebec
Added 2 months ago
General Duty Nurse (N2) - Critical Care Nurse
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 2 months ago
GF
Performance Coach - HYROX - Markham Yonge and Kirk
GoodLife Fitness
Markham, ON · Thornhill, ON
- Part-time
Ensures proper Performance Program (REGYMEN, HYROX, Craft Boxing Co., PEAK, Other Performance Programing) delivery is followed to provide an exceptional and safe Member experience
Added 5 months ago
T
Territory Sales Manager (Calgary, Edmonton, and Greater Vancouver)
Topring
Calgary, Alberta · Edmonton / Calgary, Alberta
- Full-time
We are looking for a Territory Sales Manager with a proven track record of territory management to join our sales team. This is a newly created role to support our growth in Western Canada,…
Added 5 months ago
MT
Bilingual Senior Manager, Trust, Treasury & Accounts Payable
McCarthy Tétrault LLP
Toronto, Ontario
- Full-time
We are recruiting for a Bilingual Senior Manager, Trust, Treasury, and Accounts Payable to join our team in our Toronto office. The successful candidate must have a minimum of 10 years of…
Added 5 months ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, British Columbia
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 4 months ago
We Elevate... Quality of urban life
Schindler Group
Calgary, Alberta
As an Account Manager (Service Contracts) at Schindler, you will cultivate relationships with customers to drive sales for elevator and escalator maintenance services. You will ensure high…
Added 2 months ago
Nurse Practitioner (NP) - Primary care and Mental Health Focus
Durham Community Health Centre
Oshawa, ON
· Provide leadership by promoting a proactive and supportive team environment, contributing substantively to the development, implementation, and evaluation of an emerging program and…
Added 5 months ago
JI
Intermediate Integrated Logistics Support Analyst
J.D. Irving, Limited
Halifax, NS
- Full-time
…future of Canada’s naval fleet. In this role, you’ll support the development of maintenance strategies and sparing solutions, ensuring the right parts are available at the right time.…
Added 2 months ago
RB
Investment Advisor
Royal Bank of Canada
Saint John, NB
- Full-time
Experience in a direct marketing role, financial services and shown success in high value sales and business development, regardless of industry/discipline.
Added 5 months ago
VC
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, British Columbia
- $29.76 to $31.64 CAD / hour
- Part-time
Must have Valid BC Driver’s license and access to a vehicle, as local area travel may be required unless specified in the posting
Added 5 months ago
BR
Health and Safety Manager
BURNCO Rock Products Ltd
Burnaby, British Columbia
- Full-time
Must possess a valid driver’s license with a clean motor vehicle record (MVR)
Added 5 months ago
LA
Store Manager
Lordco Auto Parts
Powell River, British Columbia
- $70,000 to $85,000 CAD / year
- Full-time
…Lordco Auto Parts is looking for an experienced, motivated Store Manager to lead our established Powell River location and continue growing its success within the vibrant Sunshine Coast…
Added 4 months ago
Grants Specialist
Government of Alberta
Edmonton, AB
…Grants Unit within the SPAR Branch. This position reports to the Manager, Grants and Operations and supports the effective delivery and continuous improvement of the Active Communities…
Added 5 months ago
Maintenance Technician
The Armour Group Limited
Halifax, Nova Scotia
The Armour Group Limited is one of the leading hospitality, development and construction companies in Atlantic Canada. With its dedicated team of professionals, The Armour Group Limited…
Added 5 months ago
AS
Analyst Sales Planning Canada
Advantage Solutions
Toronto, Ontario
- Full-time
Assist Customer Account Manager’s in the development of customer plans/projections and upload into client systems with the assistance of Trade Management Specialists.

Scotiabank

Process Manager

Toronto, ON, M5H 1H1, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 12, 2026

Original job description

Requisition ID: 248964

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

This role oversees one or more ITSM process (Depending on the area of focus) to ensure that ITSM processes are executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.

Is this role right for you? In this role, you will:
• Work with business stakeholders, platform team and representatives from CIO areas to identify and document process improvements.
• Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the appropriate level of priority
• Process Ownership/Continuous improvement
• People and non-people leadership skills
• Reporting & Analytics design
• Support the department initiatives during development and execution, involve stakeholders (e.g. risk, legal, audit) as required
• Work in collaboration with the ITSM Process/Product Owners, ITSM Platform team, and Engineering areas to Champion ITSM culture and practices.
• Help with internal and external communication, improves transparency and radiate information
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• Fluency in English and Spanish (Asset).
• Experience in a technical domain such as software development, system administration / Operations , reliability and performance engineering, process engineering, resilience engineering, etc.
• Understanding of IT Service Management (ITSM) disciplines and frameworks, specifically IT Infrastructure Library (ITIL) is considered an asset.
• Familiar and able to engage with software development and operations teams that leverage methodologies such as Agile, DevOps, and System Reliability Engineering.
• Familiar with at least one major process analysis technique or framework including Value Stream Mapping, SixSigma, Hierarchical Task Analysis, System Mapping, etc

What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

Oversee ITSM processes to ensure they are executed in a controlled manner and comply with governing regulations and bank standards. Collaborate with stakeholders and technical teams to identify process improvements and champion a customer-focused ITSM culture.

Requirements

Requires experience in technical domains such as software development or operations and familiarity with ITSM frameworks like ITIL. Candidates should be proficient in process analysis techniques such as Six Sigma or Value Stream Mapping and be comfortable working with Agile and DevOps methodologies.

Skills

ITSM Process Management
ITIL
Agile
DevOps
Site Reliability Engineering
Value Stream Mapping
Six Sigma
Process Engineering
Reporting & Analytics
Stakeholder Management
Risk Management
English Fluency
Spanish Fluency
System Administration
Software Development
Compliance

Benefits

Diversity, Equity, Inclusion & Allyship Programs
Accessibility and Workplace Accommodations
Online Courses
Cross-functional Development Opportunities
Tuition Assistance
Bonus
Flexible Vacation
Personal Days
Sick Days
Health Benefits
Community Engagement Programs

Visa sponsorship

Not detected in the job text

Keywords

ITSM
ITIL
Agile
DevOps
SRE
Value Stream Mapping
Six Sigma
Hierarchical Task Analysis
System Mapping
Process Engineering
Resilience Engineering
Risk Appetite
AML
ATF
Compliance
Software Development
System Administration
Operations
Reporting
Analytics
Scotiabank
Banking
Financial Services
Process Ownership
Continuous Improvement

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Work requirements

Jobs in Canada