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Added 2 mins ago
Executive Assistant Manager
Kim Cosic Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
What you'll do. As an EA Manager, you will lead our Executive Assistant function at a pivotal point in the firm's growth. This is a player-coach role: you'll provide direct, high-calibre…
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Kitchener, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager II
Dollar Tree Stores
Alexis Whitecourt 232, AB
Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Edmonton, AB
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Warman, SK
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager II
Dollar Tree Stores
Huntsville, ON
Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Grand Bend, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Paris, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Merchandising Assistant Manager
Dollar Tree Stores
Kamloops, BC
Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 18 mins ago
Assistant Manager II
Dollar Tree Stores
Chilliwack, BC
Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 18 mins ago
Assistant Manager II
Dollar Tree Stores
Quesnel, BC
Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Brampton, ON
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Quesnel, BC
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager I
Dollar Tree Stores
Taber, AB
Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Assistant Manager II
Dollar Tree Stores
Nanaimo, BC
Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 18 mins ago
Merchandising Assistant Manager
Dollar Tree Stores
Grande Prairie, AB
Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 18 mins ago
Senior Executive Assistant & Governance Coordinator
University of Ottawa
Ottawa, ON
Full-time
…dedicated to ensuring the resilience and continuity of our operations. With a commitment to excellence, you'll have the opportunity to contribute significantly to promoting risk culture…
Added 33 mins ago
SSENSE Montréal - Styliste personnel·le adjoint·e // SSENSE Montreal - Associate Personal Stylist
SSENSE
Montreal, QC
Full-time
Join our retail team as an Assistant Personal Stylist at our flagship boutique located in the heart of Old Montreal! Our SSENSE Montreal store spans five floors, offering a curated…
Added 33 mins ago
Track Maintenance Welder
Siemens
Oakville, ON
$39 to $43 CAD / hour
Full-time
…Maintenance Welder oversees welding work performed with the Assistant Track Maintenance Welder. This is a full time opportunity based out of the…
Added 33 mins ago
Administrative Assistant-3
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The…
Added 47 mins ago
Assistant Store Manager
Rogers Communications
Toronto, ON · Scarborough, ON
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 1 hour ago
Food and Beverage Supervisor - Sherwood Inn
ClubLink
Port Carling, ON
Full-time
Complete in a timely manner all tasks as directed by the Food and Beverage Manager & Assistant Food & Beverage Manager.
Added 1 hour ago
Assistant Food and Beverage Manager - (Year Round)
ClubLink
Port Carling, ON
Full-time
The Assistant Food and Beverage Manager is responsible for assisting the Food and Beverage Manager in promoting and ensuring Member and Resort guest satisfaction. The Assistant Food and…
Added 1 hour ago
Administrative Assistant
FlatironDragados
Surrey, BC
Full-time
Are you seeking an integral role in office operations? As an Administrative Assistant, you will be the cornerstone of our team, managing data entry, addressing employee inquiries and…
Added 1 hour ago
Admin/Office Coordinator/Scheduler
Senior Helpers of White Rock, BC, Canada
Surrey, BC
Full-time
…friendly, organized, dependable, and detail-oriented Admin & Office Assistant to support our growing team and help keep our office operations running…

Scotiabank

Registered Products Officer (Dynamic Funds)

Toronto, ON, M5J 2M4, Canada

Apply by: Sep 30, 2026
Experience: Minimum 2 to 3 years experience in customer service or backoffice environment;
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Requisition ID: 273953

Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs

Purpose:

Provide excellent service to clients by executing trade tickets and resolving service requests.

Is this role right for you? In this role, you will:

Accurate Processing of financial & non-financial mutual fund transactions;
Quality control of team tasks as required;
Review and action data integrity reports
Place outbound calls to resolve NIGO items;
Respond to escalated calls from clients and provide appropriate resolution and knowledge through effective communication;
Meet individual, team, and department Key Performance Indicators (KPI)
Investigate and track system issues and develop workarounds/solutions;
Work with Leadership Team to define and enhance procedures;
Work with Leadership Team to update Policies and Procedures
Work with Assistant Manager to ensure all team members are fully cross-trained;
Work with team to provide proactive solutions to problems and potential issues;
Improve service levels by continually reviewing processes/procedures and identifying opportunities for enhancement;
Participate in special projects/assignments; perform other duties as required.

Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have:

Good call efficiency while maintaining quality customer service;
Knowledge of industry databases (i.e. iFast, AWD) a definite asset;
Minimum 2 to 3 years experience in customer service or backoffice environment;
Good product knowledge (funds, account characteristics, industry knowledge);
Strong problem-solving skills;
Strong attention to detail;
Good verbal & written communication skills; must be comfortable creating documents and making presentations and recommendations
Ability to prioritize & organize incoming work;
Ability to coach and provide feedback to team members on performance
Able to cross train team members to perform team tasks
Excellent time management skills;
Ability to work in a fast-paced, constantly changing environment;
Ability to multi-task;
Ability to meet and maintain specified minimum productivity and quality standards.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Apply About employer

More about this job

Responsibilities

Process financial and non-financial mutual fund transactions, resolve client service requests and escalations, and maintain quality and data integrity. Support team performance through quality checks, coaching, cross-training, procedure updates, issue investigation, and process improvements.

Requirements

Requires 2 to 3 years of customer service or back-office experience, strong fund and account knowledge, and familiarity with industry databases such as iFast or AWD as an asset. Candidates should demonstrate strong communication, problem-solving, organization, attention to detail, and the ability to meet productivity and quality standards in a fast-paced environment.

Skills

Mutual Fund Transaction Processing
Customer Service
Call Handling
Problem-Solving
Attention to Detail
Verbal and Written Communication
Work Prioritization
Time Management
Multitasking
Quality Control
Data Integrity
Coaching and Feedback
Cross-Training
Process Improvement
Fund and Account Knowledge
iFast and AWD

Benefits

Flexible Benefits
Health and Well-Being Support

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
Financial Transactions
Non-Financial Transactions
Trade Tickets
Client Service Requests
Customer Service
Back-Office Operations
iFast
AWD
Data Integrity Reports
Quality Control
Key Performance Indicators
Escalation Management
System Issue Investigation
Workarounds
Policies and Procedures
Cross-Training
Process Improvement
Fund Products
Account Characteristics
Productivity Standards
Quality Standards

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