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Added 7 mins ago
CI
Program Assistant (2026-1188)
Carewest Innovative Healthcare
Calgary, AB
- Part-time
Reporting to the Program Manager, Carewest Operational Stress Injury (OSI) Clinic, this position supports research, program evaluation, data analytics, quality improvement, reporting, and…
Added 7 mins ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Lead workstreams and act as a project lead or subject matter expert for small-scale projects and initiatives.
Added 7 mins ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
Act as a subject matter expert in underwriting related projects
Added 7 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
Added 7 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Niagara Falls, ON
- Part-time
Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
Added 22 mins ago
OP
Senior Manager, Sector Technology Partnership
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
ON · Ontario, Canada
- $110,638 to $155,942 CAD / year
- Full-time
…decision-making, and driving digital transformation? As the Senior Manager, Sector Technology Partnerships, you will serve as a key technology liaison between OPS IT organizations, partner…
Added 22 mins ago
SP
Labour Relations Advisor
Surrey Police Service
Surrey, BC
- $115,640 to $136,047 CAD / year
- Full-time
…and Support Division. Reporting to the HR Advisory Services Manager, this role serves as a trusted advisor to management on a broad range of labour and employee relations matters within a…
Added 22 mins ago
AI
Senior AWS Data Engineer(Infrastructure ,AWS CDK)
Apptoza Inc.
Toronto, ON
- Contract
Expert knowledge of IAM, permission boundaries, cross-account access, trust policies, and least-privilege security.
Added 38 mins ago
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Cloud Network Engineer
''
Florenceville-Bristol, NB
- Full-time
- Other
Reporting to the Manager of Network Services, the Network Engineer is responsible for supporting, operating, and evolving enterprise network infrastructure across on-prem and cloud…
Added 52 mins ago
LK
Interim Chief Information Security Officer
LHH Knightsbridge
Toronto, ON
- Contract
Expert knowledge of NIST, ISACA, CIS Controls, and applicable legislation, including Ontario’s Enhancing Digital Security and Trust Act, FIPPA, PIPEDA, and PHIPA.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Leduc, AB
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 1 hour ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
Work effectively with your manager on a weekly/monthly basis
Added 1 hour ago
SB
Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
Montreal, QC · St. Leonard CAN - Blvd Langelier
- Full-time
Devenez un expert en connaissances sur les produits
Added 1 hour ago
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Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
Conduct transactions and activities that require expert knowledge across a broad range or variety of products, processes or systems and could be categorized as moderate to high risk
Added 1 hour ago
T
Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
Are you a seasoned industry professional and team manager, excited to take a team of high-performing financial planners to the next levels of sales and service delivery at TD Wealth? If so,…
Added 1 hour ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 1 hour ago
S
Health And Safety Manager
Stelumar
Mississauga, ON
- Full-time
The Manager, Health & Safety is responsible for building, implementing, administering, and continuously improving a comprehensive Health & Safety program for our multi-site advanced…
Added 1 hour ago
Director, CX Business Systems
Braze
Toronto, ON
…business systems supporting our CX business domain that includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions.…
Added 1 hour ago
Install Helper, Residential
Enercare
Calgary, AB
…sure you have opportunities to grow, learn, and become the Expert you want to…
Added 1 hour ago
A
Solutions Architect
Altis
Toronto, ON · Greater Toronto Area, Canada
- $88 to $100 CAD / hour
- Contract
Bachelor's degree in a related field or equivalent experience. TOGAF, Azure Solutions Architect Expert, or recent architecture certifications preferred.
Added 1 hour ago
V
Senior Accounts Payable Specialist - 10 Month Contract
Vaco
Toronto, ON
- $75,000 to $95,000 CAD / year
- Contract
Serve as a subject matter expert for AP processes and systems, including TAC/TAP, JDE EnterpriseOne, and Concur; provide troubleshooting, guidance, and training.
Added 2 hours ago
Product Manager - AI Platform
Nesto Cloud
Canada
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of…
Added 2 hours ago
Product Manager - AI Platform
Nesto Group(e)
Canada
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of…
Added 2 hours ago
B
Product Manager, Pharmacy Automation (12 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
The Pharmacy Automation Product Manager will manage the BD Parata™ vial portfolio for the Medication Management Solutions business within the Canadian healthcare space. The ideal candidate…
Added 2 hours ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Shape the future of air navigation services in Canada. Reporting to the Director, ATM and Safety Performance, the Manager, Air Traffic Management (ATM) and Safety Performance Analytics…

Scotiabank

Relationship Manager, Dealer Relations (Dynamic Funds)

Toronto, ON, M5J 2M4, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Requisition ID: 275291

Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs

Purpose:

As a Relationship Manager, reporting to the Manager of Dealer Relations, you will be responsible for creating and maintaining relationships with distributor head offices by providing excellent customer service, resolving issues of mutual concern, providing system support, and investigating processing and policy discrepancies.

You will also maintain operational relationships with external distributors, as well as the Dynamic National Accounts, Inside Sales, Wholesale teams, Customer Relations Centre, and internal operations.

In addition, you will be responsible for the setup and maintenance of fund information on iFAST.

Is this role right for you? In this role, you will:

Respond to incoming calls and emails from internal and external clients, providing courteous and prompt responses to all inquiries.
Participate in the investigation of FundSERV trade rejects via TFS and anomalies in XML files that could impact N$M settlement.
Act as a subject matter expert for mutual funds, FundSERV related activity, and iFAST for internal and external clients.
Travel to distributor head offices as needed to review operational concerns and maintain relationship structures.
Provide Dealer Agreement Packages and other materials as requested and review this material for AML regulatory requirements.
Set up new funds and make changes to existing funds in the iFAST system.
Create and QC FD and MD files and work on special projects as requested.
Participate in requirements definition and user acceptance testing for software enhancements, FundSERV releases and new products, and attend working groups as needed.
Provide ample notification to internal and external operational personnel regarding upcoming releases, including FundSERV.
Create system reports using Progress Results and Micro Strategies to determine data integrity, statistics, and audits as requested.
Update the departmental manual to ensure procedural guidelines remain accurate.

Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you have:

Minimum of two years of mutual funds operations experience.
Canadian Securities Course or Canadian Investment Funds in Canada Course.
College Diploma or University Degree.
Mutual fund customer service or operations experience is an asset.
Comprehensive knowledge of FundSERV and electronic processing is preferred.
Comprehensive knowledge of Microsoft Office.
Knowledge of the iFAST system is an asset.
Excellent time management and problem-solving skills.
Excellent interpersonal and communication skills.
Ability to work flexibly in a fast-paced environment.
Ability to manage multiple tasks and work within strict deadlines.
Ability to work independently and cooperatively as a member of a team.
Strong organizational skills and the ability to deal with customers professionally.
Travel is required for the position.
Bilingualism in English and French would be an asset.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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More about this job

Responsibilities

The Relationship Manager is responsible for maintaining relationships with distributor head offices and providing operational support for mutual fund products. This includes resolving processing discrepancies, managing fund information in iFAST, and participating in system testing and data integrity audits.

Requirements

Candidates must have a minimum of two years of mutual fund operations experience and a college diploma or university degree. Proficiency in FundSERV, Microsoft Office, and completion of the Canadian Securities Course or Canadian Investment Funds in Canada Course are required or preferred.

Skills

Mutual funds operations
FundSERV
iFAST
Customer service
Relationship management
Data integrity
AML regulatory requirements
Time management
Problem-solving
Communication skills
Microsoft Office
XML
TFS
Reporting
Audit
Organizational skills

Benefits

Flexible benefit programs
Holistic well-being support

Visa sponsorship

Not detected in the job text

Keywords

Mutual Funds
FundSERV
iFAST
Relationship Management
Dealer Relations
Wealth Management
AML
Regulatory Compliance
XML
TFS
Data Integrity
Financial Services
Canadian Securities Course
Canadian Investment Funds Course
Operations
Customer Service
Reporting
Audit
Microsoft Office
Progress Results
Micro Strategies
Trade Rejects
Settlement
User Acceptance Testing
Investment Funds

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