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Scotiabank

Scotia Jarislowsky Fraser Governance & Operations Manager

Montreal, QC, K1R 1A4, Canada

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Job details

Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 275706
Employee Referral Program – Potential Reward: $2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

Purpose

The Governance & Operations Manager is responsible for leading operational governance, risk management, regulatory oversight, and administrative excellence within an assigned market. This role provides leadership to a team of Portfolio Administrators and partners closely with Relationship Managers, Compliance, and National Field Operations to deliver exceptional client experience while maintaining a strong control environment.

The incumbent drives operational effectiveness, supports business growth objectives, and fosters a high-performing team culture focused on service excellence, accountability, and continuous improvement.

Is this role right for you? In this role you will :

Lead governance, risk management, and compliance activities to support a strong control environment.
Ensure adherence to internal policies, regulatory requirements, and industry standards.
Identify, assess, escalate, and support the resolution of operational, regulatory, and reputational risks.
Oversee client onboarding, account administration, documentation management, and asset transfer processes.
Drive operational excellence through process optimization, workflow management, and continuous improvement initiatives.
Lead, coach, and develop a high-performing team while managing talent, workforce planning, and succession activities.
Partner with Relationship Managers and key stakeholders to support business growth, strategic priorities, and an exceptional client experience.

Do you have the skills that will enable you to succeed in this role ? – We’d love to work with you if you have :

Undergraduate degree in Business, Finance, Economics, Accounting, or a related discipline.
Significant experience within wealth management, private wealth, investment management, or financial services.
Demonstrated experience in compliance, governance, risk management, or supervisory functions.
CSC, CIM, CFA, or equivalent industry designation is considered an asset.

Strong leadership capabilities with a proven track record in team development, talent management, and driving organizational change.
Strategic and results-oriented professional with strong stakeholder management, communication, problem-solving, and operational excellence skills.

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. Jarislowsky, Fraser Limited (“JFL”) is a wholly-owned subsidiary of The Bank of Nova Scotia (“Scotiabank”) and operates as a distinct business division. JFL manages the portfolios of pension funds, foundations and endowments, corporations and high-net-worth individuals in Canada and internationally.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Governance & Operations Manager leads operational governance, risk management, and regulatory oversight within the assigned market. They oversee client onboarding, account administration, and team development while partnering with stakeholders to drive business growth.

Requirements

Candidates must have an undergraduate degree in a relevant field and significant experience in wealth management or financial services. Demonstrated expertise in compliance, governance, and leadership is required, with industry designations like CSC, CIM, or CFA considered an asset.

Skills

Governance
Risk management
Regulatory oversight
Operational excellence
Wealth management
Team leadership
Compliance
Stakeholder management
Client onboarding
Account administration
Documentation management
Workflow management
Talent management
Strategic planning
Communication
Problem-solving

Benefits

Employee referral program

Visa sponsorship

Not detected in the job text

Keywords

Governance
Risk Management
Regulatory Oversight
Wealth Management
Private Wealth
Investment Management
Financial Services
Compliance
Portfolio Administration
Client Onboarding
Account Administration
Operational Excellence
Workflow Management
Talent Management
Stakeholder Management
CSC
CIM
CFA
Business
Finance
Economics
Accounting
Strategic Planning
Leadership
Continuous Improvement

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