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Added 2 mins ago
FI
Client Service Manager (Commercial Damage Insurance) - QUEBEC CITY
Federated Insurance Company of Canada
Quebec, QC
- Full-time
Reporting to the Underwriting Department and holding all required licenses (AMF), the Client Service Manager will act as a coach and mentor to Commercial Insurance Client Service…
Added 2 mins ago
M
Front of House - Bartender
Moxies
Sherwood Park, AB
- Full-time
…hospitality driven, team-oriented people to become a part of our service team. As a Bartender, you are the center-stage of the lounge. Your main goal is to ensure each guest who walks into…
Added 2 mins ago
OA
IT Support - Co-op
O'Regan's Automotive Group
Halifax, NS
- Full-time
Troubleshoot and resolve technical incidents and service requests
Added 2 mins ago
CO
Aquatic Supervisor Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Part-time
Ensure a high level of customer service to patrons to promote repeat participation
Added 18 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 32 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…on-site. This may involve coordinating communication between Service Managers, Area Managers, the Call Center, Parts Distribution and the…
Added 32 mins ago
Land Use Agent
Hydro One Networks Inc
Markham, ON
…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 32 mins ago
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Saw Operator
Greif
Winnipeg, MB
- Full-time
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues,…
Added 1 hour ago
CF
Accounting Clerk
Canadian Forces Morale and Welfare Services
Oromocto, NB
- Full-time
…deadlines. Strong computer skills; including knowledge of excel, customer service skills and an aptitude to learn is…
Added 1 hour ago
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Field Services Engineer
Cognizant
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Act as a customer-facing point of contact for onsite technical issues.
Added 1 hour ago
LC
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 1 hour ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 1 hour ago
CF
Accounting Clerk
Canadian Forces Morale and Welfare Services (CFMWS)
Gagetown, NB
- Full-time
…deadlines. Strong computer skills; including knowledge of excel, customer service skills and an aptitude to learn is…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 1 hour ago
FI
销售总监
Forestown International Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with application/service teams to promote customer testing at Famsun centers.
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 3 hours ago
FA
Quality Engineer
FTAI Aviation
Montreal, QC
- Full-time
…our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive…
Added 3 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build rapport with decision-makers, explain our service capabilities, address objections, and close sales
Added 3 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build rapport with decision-makers, explain our service capabilities, address objections, and close sales
Added 3 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build rapport with decision-makers, explain our service capabilities, address objections, and close sales
Added 3 hours ago
AI
Embedded Software Architect
Aversan Inc.
Montreal, QC
- $135,000 to $155,000 CAD / year
- Full-time
Aversan Inc. (www.aversan.com) is a trusted multi-service engineering and electronics manufacturing company. Aversan delivers leading-edge and reliable safety-critical electronics and…
Added 4 hours ago
CH
HVAC Salesperson
Climeron Heating, Cooling & Plumbing
Toronto, ON
- Contract
…Salesperson will provide product education, explain maintenance and service options, and support customers in understanding long-term value and performance. This position also requires…
Added 4 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 4 hours ago
C
Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
…Security Technician, you will be responsible for providing customer and technical support for installed security systems; installing, programming, system start-up/check-out, certification,…

Scotiabank

Scotia Jarislowsky Fraser Governance & Operations Manager

Montreal, QC, K1R 1A4, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 275706
Employee Referral Program – Potential Reward: $2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

Purpose

The Governance & Operations Manager is responsible for leading operational governance, risk management, regulatory oversight, and administrative excellence within an assigned market. This role provides leadership to a team of Portfolio Administrators and partners closely with Relationship Managers, Compliance, and National Field Operations to deliver exceptional client experience while maintaining a strong control environment.

The incumbent drives operational effectiveness, supports business growth objectives, and fosters a high-performing team culture focused on service excellence, accountability, and continuous improvement.

Is this role right for you? In this role you will :

Lead governance, risk management, and compliance activities to support a strong control environment.
Ensure adherence to internal policies, regulatory requirements, and industry standards.
Identify, assess, escalate, and support the resolution of operational, regulatory, and reputational risks.
Oversee client onboarding, account administration, documentation management, and asset transfer processes.
Drive operational excellence through process optimization, workflow management, and continuous improvement initiatives.
Lead, coach, and develop a high-performing team while managing talent, workforce planning, and succession activities.
Partner with Relationship Managers and key stakeholders to support business growth, strategic priorities, and an exceptional client experience.

Do you have the skills that will enable you to succeed in this role ? – We’d love to work with you if you have :

Undergraduate degree in Business, Finance, Economics, Accounting, or a related discipline.
Significant experience within wealth management, private wealth, investment management, or financial services.
Demonstrated experience in compliance, governance, risk management, or supervisory functions.
CSC, CIM, CFA, or equivalent industry designation is considered an asset.

Strong leadership capabilities with a proven track record in team development, talent management, and driving organizational change.
Strategic and results-oriented professional with strong stakeholder management, communication, problem-solving, and operational excellence skills.

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. Jarislowsky, Fraser Limited (“JFL”) is a wholly-owned subsidiary of The Bank of Nova Scotia (“Scotiabank”) and operates as a distinct business division. JFL manages the portfolios of pension funds, foundations and endowments, corporations and high-net-worth individuals in Canada and internationally.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Governance & Operations Manager leads operational governance, risk management, and regulatory oversight within the assigned market. They oversee client onboarding, account administration, and team development while partnering with stakeholders to drive business growth.

Requirements

Candidates must have an undergraduate degree in a relevant field and significant experience in wealth management or financial services. Demonstrated expertise in compliance, governance, and leadership is required, with industry designations like CSC, CIM, or CFA considered an asset.

Skills

Governance
Risk management
Regulatory oversight
Operational excellence
Wealth management
Team leadership
Compliance
Stakeholder management
Client onboarding
Account administration
Documentation management
Workflow management
Talent management
Strategic planning
Communication
Problem-solving

Benefits

Employee referral program

Visa sponsorship

Not detected in the job text

Keywords

Governance
Risk Management
Regulatory Oversight
Wealth Management
Private Wealth
Investment Management
Financial Services
Compliance
Portfolio Administration
Client Onboarding
Account Administration
Operational Excellence
Workflow Management
Talent Management
Stakeholder Management
CSC
CIM
CFA
Business
Finance
Economics
Accounting
Strategic Planning
Leadership
Continuous Improvement

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