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Scotiabank

Security Operator, Security Operations Centre

Toronto, ON, M5H 1H1, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277388

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of Security Operations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Support the monitoring, collection, and compilation of incoming requests to identify issues which may impact the Bank. Analyze identified issues, trends, and risks and coordinate appropriate response based on established criteria. Disseminate findings to create a common operating picture and situational awareness to key stakeholders.
Use established criteria to identify, categorize and process information of relevance to risk exposure. Disseminate information through verbal and written incident notifications and summary reports to management and stakeholders.
Use established criteria and process to intake, triage, and action requests from internal and external stakeholders who require support from Corporate Security. Assess risk, identify trends, collect supporting documents, and conduct effective risk mitigation practices throughout the process of documentation and escalation.
Operationalize the retrieval and preparation of evidence and supporting documents for use by internal customers and external partners, in order to mitigate potential financial and reputational loss.
Establishe and maintain a liaison with law enforcement agencies and other financial institutions (FIs) to foster collaboration in the investigation of criminal acts against the Bank,and in the resolution of problems affecting Bank security as a whole.
Utilize systems used in the prevention, detection, analysis, and response to incidents which impact, or have the potential to impact, Scotiabank employees, clients or assets.
Provide support to the Security Operations Centre as required or as directed by Management.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Maintain current knowledge of bank policies and regulations and comply with legal and regulatory requirements globally.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

Undergraduate degree, college diploma and/or equivalent related experience preferred
Experience in Critical Incident Management, Security, Law Enforcement, Financial Services, Dispatching, Call Centre, Customer Service or Information Technology is preferred.
Working knowledge of Bank IT applications, systems, and security controls.
Working knowledge of Canadian Retail Banking products and services
Proficient in Microsoft Suite

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Security Operator monitors and analyzes incoming requests to identify risks and issues impacting the Bank. They coordinate responses, disseminate information to stakeholders, and maintain liaison with law enforcement and other financial institutions.

Requirements

Candidates should have an undergraduate degree, college diploma, or equivalent experience in security, law enforcement, or financial services. Proficiency in Microsoft Suite and a working knowledge of Bank IT applications and security controls are required.

Skills

Critical Incident Management
Security Operations
Risk Assessment
Risk Mitigation
Incident Notification
Data Analysis
Stakeholder Management
Regulatory Compliance
Microsoft Suite
Financial Services
Law Enforcement Liaison
Customer Service
Dispatching
Information Technology
Reporting
Triage

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Benefits starting on day one
Tuition assistance
Employee Resource Groups
Upskilling opportunities

Visa sponsorship

Not detected in the job text

Keywords

Security Operations Centre
Critical Incident Management
Risk Mitigation
Compliance
AML
ATF
Sanctions
Financial Services
Law Enforcement
Incident Response
Situational Awareness
Reporting
Stakeholder Management
Microsoft Suite
Retail Banking
Security Controls
Data Analysis
Evidence Retrieval
Operational Risk
Conduct Risk
Corporate Security
Triage
Documentation
Bank Policies
Regulatory Requirements

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