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Added 9 mins ago
Project Controls Manager
PCL Construction
Edmonton, AB
As a Project Controls Manager for PCL Industrial Management Inc. in Edmonton, Alberta (Ind Mgmt), you'll have the opportunity to contribute to our team by providing overall leadership for…
Added 9 mins ago
A
Customer Service Operations Specialist
Allredi
Calgary, AB
- Full-time
Reporting to the Branch Manager, responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations,…
Added 9 mins ago
RB
Administrator, Transaction Processing
Royal Bank of Canada
Toronto, ON
- Full-time
…environment, handling diverse mutual fund and segregated fund operations while contributing to process improvements across the…
Added 24 mins ago
S
Nurse Educator Clinical Prevention Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, Public Health, the Nurse Educator works collaboratively within the program of education to undertake curriculum…
Added 24 mins ago
SW
Director, Advisory & Regulatory Affairs
Scotia Wealth Management
Toronto, ON
- Full-time
You will create an environment that supports effective and efficient operations while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls. This includes…
Added 24 mins ago
KP
Maintenance Scheduler
Kruger Products | Produits Kruger
Trenton, ON
- Contract
…work into a weekly schedule, review it with maintenance and operations, and present it for approval. You will make sure every crew starts with the parts, people and instructions it needs to…
Added 24 mins ago
Recruiter (Vancouver)
Pacific Coastal Airlines
Richmond, BC
…team. This is a permanent full-time position based at our head office in the South Terminal of the Vancouver International Airport in Richmond, BC. Hybrid work arrangements (on-site and…
Added 24 mins ago
LC
Produce Department Manager
Loblaw Companies Limited
Chatham, NB
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 24 mins ago
Trade Processing & Operations Specialist
UBS
Toronto, ON
You will be working in the UBS Securities Canada Investment Bank Operations team in Toronto Canada. The team provides end-to-end operational support across three core areas: Equity Trade…
Added 24 mins ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 24 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mont-Royal, QC · VILLE MONT-ROYAL, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 24 mins ago
VC
Senior Sales Manager, Working Capital (Toronto)
Vault Credit Corporation
Toronto, ON
- Full-time
Work with the Montreal Sales Leader as co-owners of one sales organization and as each other’s backup, covering leadership, training and onboarding at either office when needed
Added 24 mins ago
DI
Manager, Lifecycle Marketing and Personalization
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the AVP, Digital Marketing & Operations, the Manager, Lifecycle Marketing & Personalization is responsible for developing and executing B2B lifecycle marketing strategies that…
Added 24 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 24 mins ago
C
Manager IM Terminal Operations
CN
Brampton, ON
- Full-time
The incumbent is responsible for the overall management of the day-to-day tactical Terminal operations. The role plays a key role in medium- and long-term strategic planning to enable…
Added 24 mins ago
UO
Project Lead , Paediatrics
University of Calgary
Calgary, AB
- Full-time
Reporting to the Research Program Manager and Principal Investigator, this position provides senior-level, independent coordination and technical leadership for large, multi-site, pan…
Added 24 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 24 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 24 mins ago
L
Senior Manager, Asset Protection & Safety, Global Fulfillment, Eastern Distribution Centers
lululemon
Brampton, ON
- Full-time
…plays a critical role in protecting our people, assets, and operations across the global fulfillment network. Through an integrated approach to safety, security, investigations,…
Added 24 mins ago
PC
Project Controls Manager
PCL Construction
AB · Edmonton, AB
- Full-time
As a Project Controls Manager for PCL Industrial Management Inc. in Edmonton, Alberta (Ind Mgmt), you'll have the opportunity to contribute to our team by providing overall leadership for…
Added 39 mins ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
…company's values, our Branch Managers direct and manage all branch operations and resources with the overall responsibility to achieve maximum profits consistent with the company’s business…
Added 39 mins ago
VI
Airside Coordinator
Vancouver International Airport Authority
Richmond, BC · Airside Operations Building, CA-BC
- Full-time
Reporting to the Manager, Airside Operations Delivery, the Airside Coordinator plays a key role in maintaining the safe, secure, and efficient operation of YVR's airfield. This dynamic…
Added 39 mins ago
TE
Customer Service Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
Triple Eight Transport Inc. is seeking a results-driven Customer Service Manager to lead the Customer Service and Account Management teams, strengthen customer relationships, and drive…
Added 39 mins ago
TE
Account Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $70,000 to $80,000 CAD / year
Triple Eight Transport Inc. is seeking a proactive, customer-focused Account Manager to manage and strengthen relationships with existing customers while ensuring seamless service delivery…
Added 39 mins ago
W
Project Manager II, Consulting
Worley
Calgary, AB
- Full-time
The Project Manager, reporting to the Director, Business Operations & Execution, is responsible for leading and delivering digital projects across Canada, the US, and LATAM. These projects…

Scotiabank

Senior Analyst, SFP Product Programs

Toronto, ON, M5J 2M4, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 3, 2026
Experience: Minimum of 3-5 years of relevant experience in operations, product programs, account administration, reconciliation, or financial services processing
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277605

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Analyst, SFP Product Programs, executes and monitors complex operational activities across Scotia Financial Planning (SFP) product programs and solutions. Working within processes, controls, governance frameworks, and priorities established by the Manager, the Senior Analyst is accountable for accurate and timely execution, exception management, operational analysis, reporting, and issue escalation.

The role serves as a subject matter expert on assigned product program processes, systems, and procedures; and recommends improvements to strengthen efficiency, controls, data quality, and client outcomes. The Senior Analyst supports the Manager in the implementation of regulatory, audit, product, platform, and strategic initiatives.

Is this role right for you? In this role you will:

Operational Execution & Oversight

Coordinate and execute day-to-day operational activities for assigned SFP product programs, ensuring accuracy, completeness, and adherence to established timelines
Execute and validate recurring product program activities, with accountability for the accuracy, completeness, and exception management of assigned deliverables
Execute complex product program activities, account updates, exceptions, and ongoing program requirements; monitor outcomes and escalate material issues
Provide subject matter guidance and escalation support to partners on product program inquiries and issues
Act as a key operational subject matter expert for assigned SFP product programs, systems, and processes
Support the implementation of business, regulatory, product, and platform initiatives impacting SFP product programs
Partner with Operations, Technology, Risk, Compliance, and Finance to support and coordinate issue resolution, root-cause analysis, and sustainable fixes
Identify and recommend process improvements to enhance efficiency, control, and client experience
Support the Manager with planning, prioritization, and monitoring of operational deliverables
Contribute to documentation, process mapping, and knowledge sharing across the team

Controls, Risk & Governance

Monitor operational activity and control performance, identifying gaps, trends, or emerging risks for escalation
Perform detailed analysis of operational issues, assess impacts, and escalate risks with clear recommendations
Execute activities in compliance with governing regulations, internal policies, documented procedures, controls, and delegated authorities
Support audit and regulatory exams, including evidence preparation, issue remediation, and implementation of approved control enhancements
Apply the Bank’s risk appetite and established risk parameters when making day-to-day operational decisions
Actively support a strong risk and control culture aligned with Scotiabank’s Values, Code of Conduct, Global Sales Principles, and AML/ATF obligations

Data Management & Reporting

Maintain and enhance data management and tracking related to product program activity, exceptions, and control requirements
Maintain and enhance reporting, logs, and management information, including trend analysis and risk insights
Provide clear, actionable reporting to management and internal stakeholders to support decision-making
Identify and recommend opportunities to improve data quality, reporting efficiency, and automation

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Strong customer focus with a commitment to delivering a high-quality service experience
Minimum of 3-5 years of relevant experience in operations, product programs, account administration, reconciliation, or financial services processing
Demonstrated experience managing assigned operational processes and complex deliverables with minimal oversight
Proven ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a high-volume environment
Strong analytical, problem-solving, and follow-up skills, with the ability to assess impacts and develop clear recommendations
Effective written and verbal communication skills, with confidence in explaining operational outcomes and resolving inquiries
Experience providing subject matter guidance, work coordination, or informal leadership is an asset
Ability to meet strict processing and reporting deadlines
Solid technical aptitude with the ability to learn and navigate complex operational systems
University degree, college diploma, or equivalent relevant experience
Experience or strong knowledge within Wealth Management is an asset
Experience supporting audit, regulatory, risk, or control activities is an asset

Work Arrangement:

Work in a standard office-based environment; non-standard hours are a common occurrence.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Analyst executes and monitors complex operational activities for Scotia Financial Planning product programs while ensuring adherence to controls and governance. They also serve as a subject matter expert to support issue resolution, process improvements, and the implementation of strategic initiatives.

Requirements

Candidates must have 3-5 years of relevant experience in operations, financial services, or account administration. A university degree or college diploma is required, along with strong analytical skills and the ability to manage complex deliverables.

Skills

Operational execution
Product programs
Account administration
Reconciliation
Financial services processing
Risk management
Compliance
Data management
Reporting
Issue resolution
Process improvement
Analytical skills
Problem-solving
Communication skills
Wealth management
Audit support

Benefits

Flexible benefit programs
Holistic well-being support

Visa sponsorship

Not detected in the job text

Keywords

Operations
Product Programs
Financial Planning
Wealth Management
Risk Management
Compliance
Audit
Regulatory
Data Quality
Reconciliation
Account Administration
Process Mapping
Root-cause Analysis
Reporting
Automation
Governance
Operational Analysis
Exception Management
Stakeholder Management
Financial Services

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