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Added 2 days ago
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Senior Manager, Business Risk
BMO
Toronto, ON · FCP
- Full-time
…line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and…
Added 3 days ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint…
Added 3 days ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint…
Added 3 days ago
T
Senior Governance & Control Analyst, Canadian Commercial Banking (ATH465)
TD
Toronto, ON
- Full-time
Reporting to the Manager, Canadian Commercial Banking, Governance & Control, the Senior Governance & Control Analyst plays a key role in supporting the Commercial Banking control…
Added 3 days ago
Director, National Supervision, ScotiaMcLeod, Business Controls & Oversight - Toronto
Scotiabank
Toronto, ON
Collaborate with the Senior Manager, AML & Regulatory Initiatives to oversee implementation and execution of the enterprise AML/ATF Program across the Wealth Management business line,…
Added 4 days ago
BO
Senior Product Manager, Corporate and Structured Lending
Bank of China (Canada)
Toronto, ON
- Full-time
Job Title: Senior Product Manager, Corporate & Structured Lending
Added 4 days ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
You will start by handling everyday tasks under supervision: collecting audit files, taking client meeting notes, checking policies for errors or gaps, running routine KYC and KYB checks…
Added 4 days ago
RB
Manager, Financial Crimes Oversight Testing U.S.
Royal Bank of Canada
Toronto, ON
- Full-time
This role will conduct financial crimes oversight testing on US business units’ AML controls. This requires proactive participation with oversight scoping, fieldwork, and reporting. The…
Added 4 days ago
Senior Manager, Global AML, Global Banking and Markets (Toronto, ON)
Scotiabank
Toronto, ON
8+ years of progressive experience in AML/ATF, sanctions, compliance, risk management, audit or a related control function within financial services preferred.
Added 4 days ago
R
Manager, Financial Crimes Oversight Testing U.S.
RBC
Halifax, NS · Toronto, ON
- Full-time
This role will conduct financial crimes oversight testing on US business units’ AML controls. This requires proactive participation with oversight scoping, fieldwork, and reporting. The…
Added 4 days ago
SL
Senior Manager, Quality Assurance and Financial Crime Operations – Canada
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Senior Manager, Quality Assurance and Financial Crime Operations is a senior individual contributor role within Canada Financial Crime Compliance, reporting to the Director, Financial…
Added 4 days ago
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Senior Manager, Quality Assurance and Financial Crime Operations – Canada
Sunlife
Toronto, ON
- Full-time
The Senior Manager, Quality Assurance and Financial Crime Operations is a senior individual contributor role within Canada Financial Crime Compliance, reporting to the Director, Financial…
Added 4 days ago
Director, Advisory & Regulatory Affairs - Toronto
Scotiabank
Toronto, ON
Collaborate with the Senior Manager, AML & Regulatory Initiatives to oversee implementation and execution of the enterprise AML/ATF Program across the Wealth Management business line,…
Added 4 days ago
SW
Director, Advisory & Regulatory Affairs
Scotia Wealth Management
Toronto, ON
- Full-time
Collaborate with the Senior Manager, AML & Regulatory Initiatives to oversee implementation and execution of the enterprise AML/ATF Program across the Wealth Management business line,…
Added 4 days ago
Audit Manager, Global Compliance Audit
Scotiabank
Toronto, ON
Assists the Senior Manager in the development and management of the Compliance Audit Plan
Added 4 days ago
Senior Analyst, SFP Product Programs
Scotiabank
Toronto, ON
…efficiency, controls, data quality, and client outcomes. The Senior Analyst supports the Manager in the implementation of regulatory, audit, product, platform, and strategic…
Added 5 days ago
B
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
…internal policies, lending directives, regulatory requirements, audit standards, AML obligations, and operational risk management…
Added 5 days ago
AL
Compliance Manager
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
Reporting to the Director, Legal and Compliance, the Compliance Manager will support the day-to-day delivery of the Compliance program for a federally and provincially licenced Property &…
Added 5 days ago
SC
Supervisor Central Administration
Sydney Credit Union
Sydney, NS
- Full-time
Reporting to the Senior Manager, Finance & Operations, the Central Administration Supervisor is a unionized working supervisor responsible for overseeing the day-to-day operation of the…
Added 8 days ago
T
Audit Manager II, Models Audit
TD
Toronto, ON
- Full-time
Demonstrated ability to lead or support moderately complex audit engagements, model reviews, and cross-functional initiatives, while collaborating effectively with diverse stakeholders and…
Added 8 days ago
T
Senior Governance & Control Analyst, Canadian Commercial Banking
TD
Toronto, ON
- Full-time
Reporting to the Manager, Canadian Commercial Banking, Governance & Control, the Senior Governance & Control Analyst plays a key role in supporting the Commercial Banking control…
Added 8 days ago
BH
Cross-Border Tax Manager (CPA)
Beacon Hill Wealth Management 🇨🇦 🇺🇸
Victoria, BC
- Full-time
…match. The person who owns this role will grow into the firm's senior cross-border tax planner, CFO, and Chief Compliance…
Added 9 days ago
Senior Manager, Global Treasury Risk Governance & Operations
Scotiabank
Toronto, ON
The Senior Manager, Global Treasury Risk Governance & Operations, supports the consistent application of the Bank’s treasury risk governance framework across its global operations and…
Added 9 days ago
T
Senior Manager, Pension Risk Transfers Administration and Client Experience Management
TD
Toronto, ON
- Full-time
The Senior Manager, Pension Risk Transfer Administration and Client Experience Management is responsible for establishing and overseeing the operational delivery model for the Pension Risk…
Added 9 days ago
IG
Business Project Manager
Insight Global
Toronto, ON
- $55 to $65 CAD / hour
- Contract
Insight Global is seeking an experienced Senior Business Project Manager to support a major regulatory transformation initiative with a leading Financial Institution. This individual will…

Scotiabank

Senior Analyst, SFP Product Programs

Toronto, ON, M5J 2M4, Canada

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Job details

Apply by: Nov 3, 2026
Experience: Minimum of 3-5 years of relevant experience in operations, product programs, account administration, reconciliation, or financial services processing
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277605

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Analyst, SFP Product Programs, executes and monitors complex operational activities across Scotia Financial Planning (SFP) product programs and solutions. Working within processes, controls, governance frameworks, and priorities established by the Manager, the Senior Analyst is accountable for accurate and timely execution, exception management, operational analysis, reporting, and issue escalation.

The role serves as a subject matter expert on assigned product program processes, systems, and procedures; and recommends improvements to strengthen efficiency, controls, data quality, and client outcomes. The Senior Analyst supports the Manager in the implementation of regulatory, audit, product, platform, and strategic initiatives.

Is this role right for you? In this role you will:

Operational Execution & Oversight

Coordinate and execute day-to-day operational activities for assigned SFP product programs, ensuring accuracy, completeness, and adherence to established timelines
Execute and validate recurring product program activities, with accountability for the accuracy, completeness, and exception management of assigned deliverables
Execute complex product program activities, account updates, exceptions, and ongoing program requirements; monitor outcomes and escalate material issues
Provide subject matter guidance and escalation support to partners on product program inquiries and issues
Act as a key operational subject matter expert for assigned SFP product programs, systems, and processes
Support the implementation of business, regulatory, product, and platform initiatives impacting SFP product programs
Partner with Operations, Technology, Risk, Compliance, and Finance to support and coordinate issue resolution, root-cause analysis, and sustainable fixes
Identify and recommend process improvements to enhance efficiency, control, and client experience
Support the Manager with planning, prioritization, and monitoring of operational deliverables
Contribute to documentation, process mapping, and knowledge sharing across the team

Controls, Risk & Governance

Monitor operational activity and control performance, identifying gaps, trends, or emerging risks for escalation
Perform detailed analysis of operational issues, assess impacts, and escalate risks with clear recommendations
Execute activities in compliance with governing regulations, internal policies, documented procedures, controls, and delegated authorities
Support audit and regulatory exams, including evidence preparation, issue remediation, and implementation of approved control enhancements
Apply the Bank’s risk appetite and established risk parameters when making day-to-day operational decisions
Actively support a strong risk and control culture aligned with Scotiabank’s Values, Code of Conduct, Global Sales Principles, and AML/ATF obligations

Data Management & Reporting

Maintain and enhance data management and tracking related to product program activity, exceptions, and control requirements
Maintain and enhance reporting, logs, and management information, including trend analysis and risk insights
Provide clear, actionable reporting to management and internal stakeholders to support decision-making
Identify and recommend opportunities to improve data quality, reporting efficiency, and automation

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Strong customer focus with a commitment to delivering a high-quality service experience
Minimum of 3-5 years of relevant experience in operations, product programs, account administration, reconciliation, or financial services processing
Demonstrated experience managing assigned operational processes and complex deliverables with minimal oversight
Proven ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a high-volume environment
Strong analytical, problem-solving, and follow-up skills, with the ability to assess impacts and develop clear recommendations
Effective written and verbal communication skills, with confidence in explaining operational outcomes and resolving inquiries
Experience providing subject matter guidance, work coordination, or informal leadership is an asset
Ability to meet strict processing and reporting deadlines
Solid technical aptitude with the ability to learn and navigate complex operational systems
University degree, college diploma, or equivalent relevant experience
Experience or strong knowledge within Wealth Management is an asset
Experience supporting audit, regulatory, risk, or control activities is an asset

Work Arrangement:

Work in a standard office-based environment; non-standard hours are a common occurrence.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Analyst executes and monitors complex operational activities for Scotia Financial Planning product programs while ensuring adherence to controls and governance. They also serve as a subject matter expert to support issue resolution, process improvements, and the implementation of strategic initiatives.

Requirements

Candidates must have 3-5 years of relevant experience in operations, financial services, or account administration. A university degree or college diploma is required, along with strong analytical skills and the ability to manage complex deliverables.

Skills

Operational execution
Product programs
Account administration
Reconciliation
Financial services processing
Risk management
Compliance
Data management
Reporting
Issue resolution
Process improvement
Analytical skills
Problem-solving
Communication skills
Wealth management
Audit support

Benefits

Flexible benefit programs
Holistic well-being support

Visa sponsorship

Not detected in the job text

Keywords

Operations
Product Programs
Financial Planning
Wealth Management
Risk Management
Compliance
Audit
Regulatory
Data Quality
Reconciliation
Account Administration
Process Mapping
Root-cause Analysis
Reporting
Automation
Governance
Operational Analysis
Exception Management
Stakeholder Management
Financial Services

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