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Added 15 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 16 mins ago
RT
Principal Adviser Remuneration - Incentive Design
Rio Tinto
Montreal, QC
- Full-time
Success in this role requires deep incentive and performance expertise, supported by strong commercial, financial and analytical capability. This experience may have been developed through…
Added 30 mins ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
We are seeking a strategic and commercially minded Vendor Relations Manager to build strong supplier partnerships and drive revenue and margin growth across a large retail network. In this…
Added 45 mins ago
J
Manager, Vendor Relations
Jobgether
Canada
- Full-time
We are seeking a strategic and commercially minded Vendor Relations Manager to build strong supplier partnerships and drive revenue and margin growth across a large retail network. In this…
Added 45 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Guelph, ON
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.
Added 45 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Toronto, ON
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.
Added 45 mins ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Vaughan, ON
- Full-time
This position reports to the Senior Manager, Software Integration Project Management and is part of the R&D Project Manage Office located in Concord, Ontario and will be an on-site role.
Added 1 hour ago
GD
Technical Drafter
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Contract
…comprehensive architectural drawing packages. Reporting to the Sr. Manager, Store Design, the technical drafter produces high-precision technical drawings for Garage and Dynamite stores.…
Added 1 hour ago
PC
Project Coordinator Traveling - Ontario
Peak Construction Group
Belleville, ON
- Full-time
Working alongside the Project Manager and Superintendent, the Senior Project Coordinator plays a key role in the day-to-day coordination and administration of the project. This position…
Added 1 hour ago
BG
Construction Project Manager
Brandt Group of Companies
Zehner
- Full-time
Minimum 5 years of experience in construction project management, preferably managing commercial, industrial, institutional, or complex building projects.
Added 1 hour ago
EG
Sales Manager
EESS Global - Canada
Langley (District), BC · Langley, BC
- Full-time
Previous experience in sales management or senior sales roles, including mentoring or leading sales teams, is preferred.
Added 2 hours ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
We're looking for a commercially minded individual with around 6+ years of experience in SaaS account management, customer success, consulting, or a related commercial role. You should be…
Added 2 hours ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
…applications. The IT Specialist will work closely with the Senior IT Engineer and IT Manager to resolve escalated issues and contribute to ongoing system…
Added 2 hours ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in software quality assurance, commercial off-the-shelf (COTS) application testing, functional and…
Added 3 hours ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Eaton’s Electrical sector is currently seeking an IT Operations Business Relationship Manager (US and Canada) to join our PCS (Protection, Control and Solutions) team. This position can…
Added 4 hours ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
We are looking for an experienced Operations Manager to lead our North Vancouver operations and help drive the next phase of CMIR's growth and success.
Added 4 hours ago
CS
Program Manager, Data and Agri-food Standards/ Responsable de Programme, Normes Relatives aux Données et au Secteur Agroalimentaire
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group Standards Division has an opportunity for a Program Manager, Data and Agri-food, reporting to the Director, Data and Agri-food Standards. The Program Manager (PGM) is responsible…
Added 4 hours ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are looking for a passionate Canadian Market Growth Manager to lead market expansion; form strong relationships with senior government representatives; deliver innovative, differentiated…
Added 5 hours ago
Sr. Manager, Legal Operations
Tenstorrent
Toronto, ON
Tenstorrent is leading the industry on cutting-edge AI technology, and our Legal team supports that work at every turn: commercial deals, global partnerships, financings and IP. We are…
Added 5 hours ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Customer Success Manager (CSM) - IC2 - is the practitioner level in the CSM job family. You will own consumption and adoption outcomes across a portfolio of mid-complexity customers,…
Added 5 hours ago
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Growth Operations Manager
nesto
Montreal, QC
- Full-time
A successful Growth Operations Manager is the rare individual who masters analytical skills to identify and deliver the highest value opportunities possible, just as well as the soft skills…
Added 5 hours ago
HP
Property Accountant
HighView Partners
North Vancouver, BC
- $70,000 to $90,000 CAD / year
- Full-time
Our client is an established property management company with a diverse portfolio of residential, commercial, retail, and mixed-use properties. With a strong focus on client service,…
Added 5 hours ago
T
Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Insights & Analytics provides commercial decision support to the Canadian commercial organization, turning commercial, CRM, omnichannel, market, and customer data into insight…
Added 5 hours ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads the delivery of integrated supply chain activities from planning and strategy development through…
Added 5 hours ago
GD
Technical Drafter
Groupe Dynamite
Mont-Royal, QC
- Full-time
…comprehensive architectural drawing packages. Reporting to the Sr. Manager, Store Design, the technical drafter produces high-precision technical drawings for Garage and Dynamite stores.…

Scotiabank

Senior Analyst, SFP Product Programs

Toronto, ON, M5J 2M4, Canada

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Job details

Apply by: Nov 3, 2026
Experience: Minimum of 3-5 years of relevant experience in operations, product programs, account administration, reconciliation, or financial services processing
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277605

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Analyst, SFP Product Programs, executes and monitors complex operational activities across Scotia Financial Planning (SFP) product programs and solutions. Working within processes, controls, governance frameworks, and priorities established by the Manager, the Senior Analyst is accountable for accurate and timely execution, exception management, operational analysis, reporting, and issue escalation.

The role serves as a subject matter expert on assigned product program processes, systems, and procedures; and recommends improvements to strengthen efficiency, controls, data quality, and client outcomes. The Senior Analyst supports the Manager in the implementation of regulatory, audit, product, platform, and strategic initiatives.

Is this role right for you? In this role you will:

Operational Execution & Oversight

Coordinate and execute day-to-day operational activities for assigned SFP product programs, ensuring accuracy, completeness, and adherence to established timelines
Execute and validate recurring product program activities, with accountability for the accuracy, completeness, and exception management of assigned deliverables
Execute complex product program activities, account updates, exceptions, and ongoing program requirements; monitor outcomes and escalate material issues
Provide subject matter guidance and escalation support to partners on product program inquiries and issues
Act as a key operational subject matter expert for assigned SFP product programs, systems, and processes
Support the implementation of business, regulatory, product, and platform initiatives impacting SFP product programs
Partner with Operations, Technology, Risk, Compliance, and Finance to support and coordinate issue resolution, root-cause analysis, and sustainable fixes
Identify and recommend process improvements to enhance efficiency, control, and client experience
Support the Manager with planning, prioritization, and monitoring of operational deliverables
Contribute to documentation, process mapping, and knowledge sharing across the team

Controls, Risk & Governance

Monitor operational activity and control performance, identifying gaps, trends, or emerging risks for escalation
Perform detailed analysis of operational issues, assess impacts, and escalate risks with clear recommendations
Execute activities in compliance with governing regulations, internal policies, documented procedures, controls, and delegated authorities
Support audit and regulatory exams, including evidence preparation, issue remediation, and implementation of approved control enhancements
Apply the Bank’s risk appetite and established risk parameters when making day-to-day operational decisions
Actively support a strong risk and control culture aligned with Scotiabank’s Values, Code of Conduct, Global Sales Principles, and AML/ATF obligations

Data Management & Reporting

Maintain and enhance data management and tracking related to product program activity, exceptions, and control requirements
Maintain and enhance reporting, logs, and management information, including trend analysis and risk insights
Provide clear, actionable reporting to management and internal stakeholders to support decision-making
Identify and recommend opportunities to improve data quality, reporting efficiency, and automation

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

Strong customer focus with a commitment to delivering a high-quality service experience
Minimum of 3-5 years of relevant experience in operations, product programs, account administration, reconciliation, or financial services processing
Demonstrated experience managing assigned operational processes and complex deliverables with minimal oversight
Proven ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a high-volume environment
Strong analytical, problem-solving, and follow-up skills, with the ability to assess impacts and develop clear recommendations
Effective written and verbal communication skills, with confidence in explaining operational outcomes and resolving inquiries
Experience providing subject matter guidance, work coordination, or informal leadership is an asset
Ability to meet strict processing and reporting deadlines
Solid technical aptitude with the ability to learn and navigate complex operational systems
University degree, college diploma, or equivalent relevant experience
Experience or strong knowledge within Wealth Management is an asset
Experience supporting audit, regulatory, risk, or control activities is an asset

Work Arrangement:

Work in a standard office-based environment; non-standard hours are a common occurrence.

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Analyst executes and monitors complex operational activities for Scotia Financial Planning product programs while ensuring adherence to controls and governance. They also serve as a subject matter expert to support issue resolution, process improvements, and the implementation of strategic initiatives.

Requirements

Candidates must have 3-5 years of relevant experience in operations, financial services, or account administration. A university degree or college diploma is required, along with strong analytical skills and the ability to manage complex deliverables.

Skills

Operational execution
Product programs
Account administration
Reconciliation
Financial services processing
Risk management
Compliance
Data management
Reporting
Issue resolution
Process improvement
Analytical skills
Problem-solving
Communication skills
Wealth management
Audit support

Benefits

Flexible benefit programs
Holistic well-being support

Visa sponsorship

Not detected in the job text

Keywords

Operations
Product Programs
Financial Planning
Wealth Management
Risk Management
Compliance
Audit
Regulatory
Data Quality
Reconciliation
Account Administration
Process Mapping
Root-cause Analysis
Reporting
Automation
Governance
Operational Analysis
Exception Management
Stakeholder Management
Financial Services

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