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Added 5 hours ago
W
Associate Technical Consultant, Geotechnical Engineer
Worley
Oakville, ON · Markham, ON · Vancouver, BC · Calgary, AB
- Full-time
The Principal Geotechnical Engineer – Tailings and Dams will provide senior technical and project leadership for geotechnical engineering associated with mine tailings facilities, earth…
Added 6 hours ago
PC
Technical Salesforce Senior Associate
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
The Technical Salesforce Senior Associate will play a key role in designing, building, and deploying scalable Salesforce solutions to support complex service delivery and operational…
Added 6 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Toronto, ON
- Full-time
We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to build deep…
Added 6 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Calgary, AB
- Full-time
We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to build deep…
Added 6 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to build deep…
Added 6 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to build deep…
Added 8 hours ago
SS
Marchés Privés - Comptabilité et administration des fonds, associé/e principal/e/Privates Markets- Fund Accounting & Administration, Senior Associate , Senior Associate
State Street
Montreal, QC
- Full-time
Privates Markets- Fund Accounting & Administration, Senior Associate
Added 8 hours ago
SS
Marché Privés - Comptabilité et administration des fonds, Officer/Private Markets- Fund Accounting & Administration, Officer
State Street
Montreal, QC
- Full-time
Added 9 hours ago
MI
Senior Associate, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
…navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions…
Added 9 hours ago
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Transaction Advisory Associate
Treewalk
Canada
- Full-time
Strong working knowledge of ASPE and IFRS, with familiarity in US GAAP an asset for cross-border transactions
Added 10 hours ago
P
Salesforce Business Analyst, Senior Associate
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Salesforce Business Analyst, Senior Associate, you will be the bridge between business stakeholders and technical teams, helping clients turn their goals into working Salesforce…
Added 10 hours ago
P
Technical Salesforce Associate
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
We’re growing our Salesforce Practice, creating new opportunities for exceptional people to join the team at the Associate level. We are looking for future leaders who want to demonstrate…
Added 10 hours ago
P
Senior Associate, Financial Services, Digital Banking Operations, Consulting
PwC
Toronto, ON
- Full-time
As a Operations Consulting - Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 10 hours ago
TC
Associé, Investissements / Associate, Investments
Trans-Canada Capital
Montreal, QC
- Full-time
The position is based in downtown Montreal, with an in-office presence of at least 4 days per week, as well as occasional international travel
Added 11 hours ago
PC
Accounts Payable Supervisor
PwC Canada
Toronto, ON
- Full-time
…handle financial analysis, budgeting, forecasting, and risk…
Added 12 hours ago
MI
Associate Director, Fund Onboarding & Accounting, Private Equity
MUFG Investor Services
Toronto, ON
- $76,730 to $112,537 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 12 hours ago
AL
Maintenance Associate (Residential Property)
Avenue Living Residential
AB · Edmonton, AB
- Full-time
…properties with features such as environmentally friendly water management procedures, improved heating and cooling systems, solar panels, and upgraded air filtration…
Added 12 hours ago
BG
Associate Director (Estimator/Quantity Surveyor)
BTY Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Our Cost Management team is looking for an Associate Director to join our Toronto office.
Added 12 hours ago
C
Associate, Global Investment Banking
CIBC
Toronto, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 13 hours ago
MI
Associate Director, Fund Onboarding & Accounting, Private Equity
MUFG Investor Services
Toronto, ON
- $76,730 to $112,537 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 13 hours ago
SS
Investor Services - Operations Client Service, Assistant Vice President
State Street
Toronto, ON
- Full-time
Must possess superior leadership and managerial skills
Added 13 hours ago
UO
Senior Commercial Business Opportunity Manager and Development Lead, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
The Senior Business Opportunity Manager and Development Lead is the University's senior opportunity and business development lead for its most complex and consequential strategic and…
Added 14 hours ago
Senior Customer Experience Associate - Langley, BC (37.5Hours/Week)
Scotiabank
Langley (District), BC · Langley, BC
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 15 hours ago
CT
Senior Associate Product Manager
Canadian Tire Corporation
Oakville, ON
- Full-time
We are looking for a Senior Associate Product Manager who thrives in complex environments and excels at bringing people together to solve meaningful business and customer challenges.
Added 16 hours ago
AC
Senior Associate, Corporate Finance - Due Diligence
ACCA Careers
Toronto, ON
- Full-time
Make an impact with our Corporate Finance team as a Senior Associate. This diverse team of professionals maximizes our clients’ potential so they can seize opportunities as they emerge…

Scotiabank

Senior Customer Experience Associate - Acton (26.25 Hours/Week)

Acton, ON, L7J 1H2, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Requisition ID: 275945

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : Acton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service throughout their banking journey. They are responsible for identifying sales opportunities, opening accounts, and educating clients on digital banking tools.

Requirements

Candidates should have strong customer service skills and the ability to explain complex financial concepts simply. Previous banking experience is considered a strong asset for this role.

Skills

Customer service
Sales
Financial advice
Digital banking
Technical skills
Relationship building
Communication
Problem solving
Triage
Account opening

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
GICs
Credit
Triage
Customer Support
Retail Banking
Mobile Banking
Financial Advice

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Work requirements

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