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Added 13 mins ago
IG
Global Head of Digital Strategy & Transformation
Ingenio Global
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…services. Working with senior business stakeholders, you will turn commercial and operational challenges into practical technology solutions that improve efficiency, client experience and…
Added 13 mins ago
NB
Private Relationship Banker
National Bank of Canada
Rouyn-Noranda, QC
- Full-time
Develop new relationships by becoming actively involved in your market and working closely with Commercial Banking colleagues on business development efforts.
Added 13 mins ago
NB
Private Banking Associate, Private Banking 1859
National Bank of Canada
Calgary, AB
- Temporary
Open commercial and personal accounts and perform various transactions on behalf of clients.
Added 28 mins ago
CN
Director, Marketing Partnerships Lead – NBA Canada
CAN NBA Canada
Toronto, ON
- Full-time
The Marketing Partnerships Lead is responsible for leading the end-to-end management of the NBA’s commercial partners across the region.
Added 43 mins ago
AH
Food Service I
Alberta Health Services
Medicine Hat, AB
- Part-time
…Experience with meal preparation, portioning, tray assembly, and commercial kitchen equipment. Food Safe Certification and WHMIS training are preferred. Strong communication, teamwork, time…
Added 43 mins ago
AH
Cook I
Alberta Health Services
Coaldale, AB
- Part-time
Read/Write/Speak/Understand English. Basic knowledge of and experience with computer applications. Experience in food service in a commercial, restaurant or health care setting.
Added 43 mins ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Added 43 mins ago
GE
Casino Kitchen Helper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…are required as well as the ability to operate a variety of commercial electric dishwashing and sanitation machines and washing large pots and pans by hands. Other job functions include…
Added 1 hour ago
E
Country Manager Canada
elockers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Drive commercial performance: Identify new revenue opportunities, negotiate agreements and deliver measurable results.
Added 1 hour ago
E
Countrymanager Canada
elockers
Toronto, ON
- Full-time
Drive commercial performance: Identify new revenue opportunities, negotiate agreements and deliver measurable results.
Added 1 hour ago
VG
Director, Planning, Procurement & Inventory
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
You will shape how demand, supply, procurement, inventory, commercial requirements, manufacturing execution, customer service, logistics, finance, and technology connect around one…
Added 1 hour ago
CC
Head of Sales
Citation Canada
Toronto, ON
- Full-time
Drive commercial performance through clear sales KPIs, targets and structured daily, weekly and monthly performance rhythms.
Added 1 hour ago
TA
Alpha Jet Pilot
Top Aces
Canada
- Full-time
Maintain an Airline Transport Pilot License or a Commercial Pilot License, medical certification, and Company Operations Manual required currencies.
Added 1 hour ago
BL
Associate Lawyer, Solicitor Practice
BC Legal Management Association
Burnaby, BC
- Other
Candidates with complementary experience in corporate and commercial law, wills and estates, or private lending are also encouraged to apply.
Added 1 hour ago
PE
Structural Steel Estimator
PTW Energy Services
Calgary, AB
- Full-time
Evaluate bid documents, contract terms, specifications, scope gaps, exclusions, and commercial risks.
Added 1 hour ago
PE
Structural Steel Estimator
PTW Energy Services
Calgary, AB
- Full-time
Evaluate bid documents, contract terms, specifications, scope gaps, exclusions, and commercial risks.
Added 1 hour ago
AT
digital marketing coordinator
Amanah Tech Inc.
Toronto, ON
- Full-time
Develop social and economic profiles of an area to encourage industrial and commercial investment
Added 1 hour ago
RB
drywall installer
Rooster Building Group
Calgary, AB
- Full-time
Added 1 hour ago
B
Cleaner Ontario
BGIS
Ottawa, ON
- Full-time
· Requires 1-year minimum experience in industrial/commercial facility cleaning operations.
Added 2 hours ago
EI
Site Project Manager
Ecolab Inc.
Calgary, AB
- Full-time
Own commercial awareness at site level, including out-of-scope work, customer-caused delay, change-order inputs, milestone acceptance, and cost-to-complete visibility.
Added 2 hours ago
NF
Underwriting Manager, Small Business (9-Month Contract)
Northbridge Financial
Calgary, AB · Vancouver, BC
- Full-time
- Other
Our Underwriting Managers customize solutions for our commercial small business clients as well as guide and coach a team of underwriters. They work closely with our extensive broker…
Added 2 hours ago
AG
Journeyman Electrician
ATCO Group
Kamloops, BC
- Full-time
…Through our solutions to workforce accommodation, office and commercial buildings, classrooms, hospitals, and hotels we’ve re-imagined how permanent and temporary modular facilities can…
Added 2 hours ago
AT
Level 2 Installer (MxU)
AFL Telecommunications
Victoria, BC
- Full-time
We are hiring an MxU Level II Installer to support fiber-to-the-premises installations across residential and commercial properties. Under the direction of the Lead Hand/Field Service…
Added 2 hours ago
AT
Project Coordinator
AFL Telecommunications
Surrey, BC
- Full-time
Coordinate vendor awards and operational handoffs only after required scope, commercial, and release prerequisites are satisfied.
Added 2 hours ago
L
Commercial Head – Southeast Asia
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
Lallemand Biofuels & Distilled Spirits is looking for a Commercial Head to lead commercial strategy and execution across Southeast Asia, Northeast Asia, and China. Based in Southeast Asia,…

Scotiabank

Senior Customer Experience Associate - Castleridge Centre, AB (30 hours/week)

Calgary, AB, T3J 3K9, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278578

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service while contributing to branch sales targets. They are responsible for nurturing client relationships and educating customers on digital banking tools and self-service applications.

Requirements

Candidates should have strong customer service skills and experience with simple sales and financial advice. Proficiency in technical banking applications and the ability to work a flexible schedule are required.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Banking operations

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Triage
GICs
Credit
Customer Service
Branch Banking
Technical Support
Performance Targets
Client Relations

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