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Added 5 mins ago
DS
Professor/Associate Professor in Business Analytics
Data Science Jobs UK
Southampton, ON
- Contract
Southampton Malaysia Business School is seeking to appoint aProfessor/Associate Professor in Business Analytics to contribute to the development of its academic programmes, research…
Added 5 mins ago
LC
Cashier, Hourly Part Time Day
Loblaw Companies Limited
Saanichton, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Conception Bay South, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
T
Sales Associate
Talbots
ON · Ontario, Canada
- $17.95 to $22.45 CAD / hour
- Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 5 mins ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
…solutions that advance the firm's analytical capabilities and support business…
Added 5 mins ago
FF
40024: Operations Associate
FedEx Freight
Surrey, BC
- Full-time
…recruitment and selection process. We will work with you to support your…
Added 5 mins ago
MF
Associate Cloud Engineer
McCain Foods
Florenceville-Bristol, NB
- Full-time
McCain is seeking an Associate Cloud Engineer to join our Infrastructure, Engineering & Operations team. In this early-career role, you will help deploy, operate, secure, and monitor cloud…
Added 5 mins ago
N(
Chair - Business Administration, Accounting (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Work closely with the Associate Dean to ensure the timely and effective leadership of the program(s), with a strong focus on staff support and student success.
Added 5 mins ago
P
Project Coordinator - Insulation
PERMA-PIPE
Camrose, AB
- Full-time
We’re looking for a detail-oriented and customer-focused Project Coordinator – Insulation to support our district heating and cooling business. In this role, you will manage all…
Added 5 mins ago
R
Lumber Yard Associate (Part-time, Contract)
RONA
AB · Edmonton, AB
- Part-time
Added 5 mins ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services
Petawawa, ON
- Part-time
…services, access to retail savings and discounts and offers family support and organizes charity…
Added 5 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Oakville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 5 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Trois-Rivières, QC
- Part-time
Perform other duties where needed to support the team.
Added 5 mins ago
SC
Service Ontario - Customer Support Specialist (Part Time)
Staples Canada
Tillsonburg, ON
- $18.2 to $20.15 CAD / hour
- Part-time
…familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 5 mins ago
S
CEO Associate & Management Trainee
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
…in this role have successfully secured their PR through our…
Added 5 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Rouyn-Noranda, QC
- Full-time
Perform other duties where needed to support the team.
Added 5 mins ago
SC
Service Ontario - Customer Support Specialist (Part Time)
Staples Canada
Strathroy, ON
- $18.2 to $20.15 CAD / hour
- Part-time
…familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 5 mins ago
PV
Licensed Optician-Thunder Bay, ON Pearle Vision
Pearle Vision
Thunder Bay, ON
- Full-time
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction
Added 5 mins ago
B&
Seasonal Retail Sales Associate-MARKVILLE SHOPPING CENTRE
Bath & Body Works
Markham, ON
- $18.95 CAD / hour
- Part-time
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 5 mins ago
B
Development Associate, Residential Real Estate Development
Broccolini
Toronto, ON
- Full-time
As a Development Associate in the residential real estate team, you will play a pivotal support role in the end-to-end development of our multi residential projects. You will work closely…
Added 5 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Halifax, NS
- Part-time
Perform other duties where needed to support the team.
Added 5 mins ago
R
Part Time Lumber Yard Associate
RONA
Hamilton, ON
- $18 to $19.5 CAD / hour
- Part-time
Added 5 mins ago
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Sales Associate
WIRELESSWAVE / WAVE SANS FIL
Dartmouth, NS
- Full-time
New: Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program…
Added 5 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Langley (District), BC · Langley, BC
- Part-time
Perform other duties where needed to support the team.
Added 5 mins ago
FF
40024: Operations Associate
FedEx Freight
Surrey, BC
- Full-time
…recruitment and selection process. We will work with you to support your…

Scotiabank

Senior Customer Experience Associate - Castleridge Centre, AB (30 hours/week)

Calgary, AB, T3J 3K9, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278578

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service while contributing to branch sales targets. They are responsible for nurturing client relationships and educating customers on digital banking tools and self-service applications.

Requirements

Candidates should have strong customer service skills and experience with simple sales and financial advice. Proficiency in technical banking applications and the ability to work a flexible schedule are required.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Banking operations

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Triage
GICs
Credit
Customer Service
Branch Banking
Technical Support
Performance Targets
Client Relations

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