Jobs in Canada

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Added 7 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
Full-time
At least five years’ experience in a risk management role
Added 9 hours ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
…join a successful and growing Private Client & Institutional Wealth Management team. This role spans client onboarding and servicing, RBC DS applications, business development support, and…
Added 10 hours ago
Associate
RBC
Vancouver, BC
Full-time
…join a successful and growing Private Client & Institutional Wealth Management team. This role spans client onboarding and servicing, RBC DS applications, business development support, and…
Added 10 hours ago
Wealth Concierge
RBC
Vancouver, BC
Full-time
Minimum of 2 years’ experience in a similar role preferably as a Financial Advisor, Financial Planning Associate, Premier Banker, and Private Banking Associate
Added 10 hours ago
Customer Experience Associate - Alderbridge Place Branch, Richmond, BC (30Hours/Week)
Scotiabank
Richmond, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 hours ago
Customer Experience Associate - Barrhaven Centre, Nepean, Ontario (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 hours ago
Sr. Credit Solutions Associate, Commercial Banking (Contract) opened to Kelowna, Van. or Langley
Scotiabank
Kelowna, BC
Senior Credit Solutions Associate, Canadian Commercial Banking - Vancouver, Kelowna or Langley areas
Added 11 hours ago
Client Care Representative - Auto Associate
HUB International
Kamloops, BC
Full-time
As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience.…
Added 12 hours ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank
Toronto, ON
At least five years’ experience in a risk management role
Added 12 hours ago
Customer Experience Associate - Airdrie Sierra Springs Branch, AB (18.75 hours/week)
Scotiabank
Airdrie, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
Credit Solutions Associate, Commercial Banking - Edmonton
Scotiabank
Edmonton, AB
The Credit Solutions Associate (CSA) plays a key role in supporting Client Relationship Managers with end-to-end credit underwriting support for growth clients within Commercial Banking…
Added 12 hours ago
Senior Customer Experience Associate - Airdrie Sierra Springs, AB (26.25 hours/week)
Scotiabank
Airdrie, AB
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
Wealth Concierge
Royal Bank of Canada
Vancouver, BC
Full-time
Minimum of 2 years’ experience in a similar role preferably as a Financial Advisor, Financial Planning Associate, Premier Banker, and Private Banking Associate
Added 13 hours ago
Investment Advisor Assistant
Hunter Mercantile
Toronto, ON · Etobicoke, ON
$60,000 to $70,000 CAD / year
Full-time
Join a Premier HNW Wealth Practice as a Dedicated Client Operations Associate | Hybrid | Etobicoke
Added 13 hours ago
Senior Customer Experience Associate - Clairfields Centre, Guelph ( 18.75 Hours/Week)
Scotiabank
Guelph, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 hours ago
Customer Experience Associate - Halifax Main Branch, NS (18.75 Hours / Week)
Scotiabank
Halifax, NS
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 hours ago
Customer Experience Associate, Part-Time - Olds, AB (22.5 Hours/Week)
Scotiabank
Olds, AB
Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 hours ago
Credit Solutions Associate, Canadian Commercial Banking (Mississuaga or Markham, Ontario)
Scotiabank
Markham, ON
Credit Solutions Associate, Commercial Banking (Mississauga or Markham, Ontario)
Added 14 hours ago
Associate Planner - Kingston, On
TD
Kingston, ON
Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 14 hours ago
PIA Client Service Associate
TD
Owen Sound, ON
Full-time
…and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you…
Added 14 hours ago
Senior Wealth Associate
National Bank of Canada
Toronto, ON
Full-time
A career as a Senior Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will work closely with…
Added 14 hours ago
Wealth Associate
National Bank of Canada
Winnipeg, MB
Full-time
A career as a Wealth Associate at National Bank is a role where your rigour, client-service mindset, and operational follow-through will have a direct impact on the client experience. In…
Added 14 hours ago
Wealth Associate
National Bank of Canada
Calgary, AB
Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 14 hours ago
Wealth Associate
National Bank of Canada
Calgary, AB
Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 14 hours ago
Account Manager Commercial Banking
National Bank of Canada
Quebec, QC
Full-time
A career as Account Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied and complex…

Scotiabank

Senior Customer Experience Associate - Clairfields Centre, Guelph ( 18.75 Hours/Week)

Guelph, ON, N1L 0A6, Canada

Apply by: Oct 7, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Requisition ID: 274811

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : Guelph

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service throughout their banking journey. They also contribute to branch targets by identifying sales opportunities and assisting clients with digital banking tools.

Requirements

Candidates should have strong customer service skills and experience in conducting simple sales or providing financial advice. Proficiency with digital and self-service banking technology is required to assist clients effectively.

Skills

Customer service
Sales
Financial advice
Digital banking
Relationship building
Communication
Technical skills
Problem solving
Triage
Account opening
GIC processing
Mobile banking applications

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Relationship Management
GIC
Credit
Triage
Customer Service
Branch Banking
Mobile Banking
Performance Targets
Professional Development

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