Jobs in Canada

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Personal Banker
TD
Stratford, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Customer Experience Associate
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Personal Banker Trainee
TD
Woodstock, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Personal Banker Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Prepared Foods - Clerk Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Miramichi, NB
The Deli Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added just now
Replenishment - Clerk Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Miramichi, NB
The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
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Overnight Customer Service Representative (Motivator) – Hamilton Stone Church and Upper Ottawa
GoodLife Fitness
Hamilton, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
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Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Our Customer Promise – To deliver world-class veterinary care, locally.
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Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Our Customer Promise – To deliver world-class veterinary care, locally.
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SEM SPECIALIST
Boutique La Vie En Rose
Montreal, QC
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
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IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
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Home Comfort Advisor
Reliance Home Comfort
Kingston, ON
Must have reliable transportation
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Part-time- Diningroom Server-Oakpark Retirement
Claridge Homes
Ottawa, ON
- Part-time
Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental…
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Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
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Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
Oversee the planning, coordination and delivery of subway and LRT services, ensuring safe, effective and efficient customer movement, service levels, schedules and operational plans align…
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Front Office Manager
Kingfisher Pacific Resort & Spa
Royston, BC
- Full-time
This is an opportunity for a hospitality professional who takes pride in developing people, building strong teams, and contributing directly to the success of an award-winning resort.
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Replenishment - Clerk Grocery
Sobeys
Miramichi, NB
- Full-time
The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added just now
S
Prepared Foods - Clerk Deli
Sobeys
Miramichi, NB
- Full-time
The Deli Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added just now
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Customer-service mindset with professional judgment.
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Administrative Assistant
Manulife Wealth
Dorval, QC
- Full-time
Deliver proactive, professional client service by phone, email, and in person.
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Client Services and Operations Supervisor/Superviseur(e), services à la clientèle et opérations
Ossiano Capital
Pointe-Claire, QC
- Full-time
…and Sales to ensure clients receive consistent, high-quality…
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Logistics Coordinator - Materials Marketing
Emterra Group
Burlington, ON
- Full-time
…companies. Our organization have been deemed to be an “essential service” by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe.…
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Server
Shannex Incorporated
Saint John, NB
- Part-time
At least one year of experience with serving food or demonstrated experience in customer service;
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Office Coordinator
NUTEM Custom Manufacturing Ltd
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- Full-time
Manage the employee uniform program across all plants, including employee additions, removals, replacements, maintaining accurate records, and addressing any service-related concerns.
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BC
Member Advisor
Brunswick Credit Union
Petitcodiac, NB
- Full-time
…relationships through the delivery of our member advice experience. Service may be related to cash and deposit products; processing financial transactions including daily balancing of cash…

Scotiabank

Senior Customer Experience Associate - Langley, BC (37.5Hours/Week)

Langley (District), BC, Canada
Langley, BC, V3A 4E4, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Requisition ID: 278771

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : British Columbia : Langley

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Senior Customer Experience Associate acts as a lobby leader to triage customers and provide exceptional service within the branch. They are responsible for contributing to branch targets by identifying sales opportunities and assisting clients with digital banking tools.

Requirements

The ideal candidate possesses strong customer service skills and experience in conducting simple sales and providing financial advice. They must be comfortable working in a target-based environment and demonstrate proficiency with digital and self-service banking technologies.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Mobile banking applications

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Relationship Management
Triage
GICs
Credit
Mobile Banking
Customer Service
Branch Banking
Performance Targets
Professional Development

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Jobs in Canada