Jobs in Canada

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Added 2 mins ago
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Onboarding Specialist
riverside.fm
Toronto, ON
- Full-time
Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out…
Added 2 mins ago
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Field Service Technician III
Moneris
AB · Edmonton
- Full-time
As a Field ServiceTechnician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver an outstanding experience to our merchants. You'll oversee field…
Added 2 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 2 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Our Customer Promise – To deliver world-class veterinary care, locally.
Added 2 mins ago
IT SUPPORT TECHNICIAN, LEVEL 3
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the Level 3 IT Technician will be responsible for supporting colleagues on the Level 2 team and ensuring the technical link with…
Added 2 mins ago
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Manager, Operations Integration Subways
Metrolinx
Toronto, ON
- Full-time
…subway and LRT services. The position provides operational, technical and functional oversight of operator, maintainer and project agreements across the subway and LRT programs, supporting…
Added 3 mins ago
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Electromechanical Specialist
Amaris Consulting | Part of Mantu
Laval, QC
- Full-time
Work Mode: Hybrid – 2 days per week onsite
Added 3 mins ago
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Application Engineer
Modern Technical Staffing Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
Collaborate with Sales, Business Development, and R&D Engineering to support product development initiatives through strong technical knowledge and an understanding of customer needs.
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Senior Specialist Regional Sales Representative (Southwestern Ontario) - Temp 12-months
CN
Brampton, ON
- Temporary
…(e.g., operations, communications, accounts receivables, or customer…
Added 3 mins ago
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Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
This is a high-volume, phone-driven sales position focused on outbound calling, account growth, and new business development - NOT a customer service or order-taking role.
Added 3 mins ago
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Federal Government Delivery Manager
IBM
Ottawa, ON
- $140,000 to $182,000 CAD / year
- Full-time
Monitor Team Performance: Track team progress, gather customer feedback, and identify areas for process improvements to optimize service delivery outcomes.
Added 3 mins ago
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Data Intelligence Business Lead
Canada Council for the Arts | Conseil des arts du Canada
Ottawa, ON
- Full-time
…the development and implementation of the Council’s Client Customer Relationship Management (CRM) and Grant Management Systems (CGMS) in alignment with the roles and responsibilities…
Added 3 mins ago
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Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Winnipeg, MB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 3 mins ago
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SENIOR ELECTRONICS TECHNICIAN
InterTalk
Dartmouth, NS
- Full-time
We are hiring a Senior Electronics Technician in Dartmouth, Nova Scotia and are looking for a technical “doer” ready to jump in and contribute to meaningful work.
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Technical Support Representative, Tier 1
Beanfield
Toronto, ON
- $23 to $25 CAD / hour
- Full-time
Are you passionate about technology and love solving problems? As a Tier 1 Technical Support Representative, you’ll be the first line of defence in delivering top-tier technical assistance…
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Director, Head of NAM Corporate & Public Sector Client Onboarding, Services Operations
Citi
Toronto, ON · Mississauga, ON
- Full-time
Supports a wide range of internal clients (product, sales, client delivery, and Customer Service) and external corporate clients. Builds credibility and trust with the senior management…
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Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
You turn complex information and customer problems into experiences that feel simple, clear and human. You don’t just write the words that go into an experience. You help define the…
Added 3 mins ago
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HVAC Maintenance Technician
Action Furnace
Edmonton, AB
- Full-time
At Action Furnace, you're not just accepting another job - you're joining a team that believes in developing people, creating long-term careers and delivering exceptional customer service.
Added 3 mins ago
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Intégrateur Capacités de Physique de Vol (PMO) / Integrator Flight Physics Capabilities (PMT)
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Vous ferez partie de l'équipe responsable de fournir son expertise de la phase de pré-développement au soutien en service, notamment en :
Added 3 mins ago
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Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus
Montreal, QC · Mirabel, QC
- Full-time
…cycle de vie complet du produit (de la conception au support en…
Added 3 mins ago
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Service Technician - Kitchener/Waterloo
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
…a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our…
Added 17 mins ago
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Quality Control Technologist - industrial engineering
Ralmax
Esquimalt, BC · Point Hope Maritime, Victoria, British Columbia
- Full-time
Point Hope Maritime Ltd. is a full-service shipyard based in Victoria, British Columbia, specializing in vessel repair, maintenance, refits, and marine fabrication. With over 150 years of…
Added 17 mins ago
Account Manager
ACCO Brands
Montreal, QC
Analyze trends within the customer base and understand market conditions to develop plans that maximize revenue potential
Added 17 mins ago
ScotiaMcLeod Branch Systems Administrator - Moncton
Scotiabank
Moncton, NB
Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
Added 17 mins ago
Lead Full Stack Engineer
Scotiabank
Toronto, ON
…will work as part of a team to ensure that the business and technical architecture of the delivered solution matches business requirements. You will be asked to take technical lead on…

Scotiabank

Senior Customer Experience Associate - Langley, BC (37.5Hours/Week)

Langley (District), BC, Canada
Langley, BC, V3A 4E4, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Requisition ID: 278771

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : British Columbia : Langley

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Senior Customer Experience Associate acts as a lobby leader to triage customers and provide exceptional service within the branch. They are responsible for contributing to branch targets by identifying sales opportunities and assisting clients with digital banking tools.

Requirements

The ideal candidate possesses strong customer service skills and experience in conducting simple sales and providing financial advice. They must be comfortable working in a target-based environment and demonstrate proficiency with digital and self-service banking technologies.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Mobile banking applications

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Relationship Management
Triage
GICs
Credit
Mobile Banking
Customer Service
Branch Banking
Performance Targets
Professional Development

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Work requirements

Jobs in Canada