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Added 6 mins ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
…for the St-Constant plant to meet budgeted requirements and customer…
Added 6 mins ago
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Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…resolution of tenant issues related to the delivery of tenant service projects. The Tenant service Coordinator will collaborate with various partners to ensure a high-quality seamless…
Added 20 mins ago
Warehouse Associate
EECOL
Edmonton, AB
Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60…
Added 20 mins ago
GI
Millwork Engineer / CNC Programmer
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Engineer, BC
- Full-time
Giffin Interior has been exceeding expectations by taking pride in what we do since 1980. We provide outstanding customer service, superior custom architectural woodwork, and other…
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B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
…geographical area. This will be accomplished by building strong customer relationships with retailers & staff and leveraging both commercial insights and digital assets to meet consumer…
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Cynet Systems
Montreal, QC
- $64 to $69 CAD / hour
- Contract
Collaborate with technical and product teams to break complex multi-disciplinary technology projects into prioritized and properly scoped plans of action.
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CRM Project Manager
Monks
Toronto, ON
- Full-time
Monks is a trusted Salesforce Consulting Partner helping organizations grow faster and create deeper customer connections through their CRM platforms. We are seeking a highly motivated and…
Added 36 mins ago
CC
Retail Shift Leader
Canna Cabana
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- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 50 mins ago
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Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
…ensures standards are executed, labour is deployed effectively, customer concerns are addressed, opening and closing routines are completed to standard and operational issues are resolved…
Added 51 mins ago
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Alberta Health Services
Edmonton, AB
- Full-time
…maintenance software. Proficient troubleshooting skills. Excellent customer service skills. Prior PLC experience is considered an asset. Prior Electronics experience is considered an…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Cambridge, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 1 hour ago
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TECH Specialist
London Drugs Limited
Chilliwack, BC
- $18.25 to $21.58 CAD / hour
- Other
…a trusted expert to our customers, helping them select the technical products perfectly suited to…
Added 1 hour ago
WG
Counter Sales Associate
Wolseley Group
Canmore, AB
- Full-time
Previous technical experience in sales or customer service in wholesale or distribution required
Added 1 hour ago
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Mechanical Technologist - Integration
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- Full-time
Support Engineering Change Notices (ECNs) by preparing technical inputs, implementing design revisions, and documenting impacts.
Added 1 hour ago
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Writer for Minute Taking - Ottawa, ON
Minutes Solutions
Ottawa, ON
- $20 to $25 CAD / hour
- Part-time
…clientele. We strive to provide the highest-quality, prompt, and service-friendly solutions and to be the preferred choice for any entity that requires the highest quality of…
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Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Birch Mountain Enterprises (BME) are hiring an experienced Service Writer immediately for our Fort McKay Incubator Park Location, located within the Fort McKay First Nation.
Added 1 hour ago
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Gérant(e) de territoire- ACT
Alimentation Couche-Tard
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- Full-time
Maximizes store sales through excellent customer service, product availability, merchandising and exceptional store image inside and out.
Added 2 hours ago
M
Tax Operations Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals…
Added 2 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 2 hours ago
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Systems Analyst II
BGIS
Markham, ON
- Full-time
Utilize technical skills to assist the team with Cloud infrastructure, Azure network and infrastructure work.
Added 2 hours ago
BE
Preventative Maintenance Technician Level 1
Battlefield Equipment Rentals
Happy Valley-Goose Bay, NL · Goose Bay, NL
- Full-time
…its people, we want to hear from you. As a key member of the Service team, the Preventative Maintenance Technician Level 1 plays a vital role in keeping our rental fleet and customer…
Added 2 hours ago
Senior Member Experience Advisor (MAC)
First West
Langley (District), BC · Langley, BC
The Senior Member Experience Advisor (MAC) delivers exceptional service and advice to a diverse range of members across all divisions. This role focuses on providing proactive, holistic…
Added 2 hours ago
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Route Manager
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…BC program representatives and municipal partners. Resolve service escalations, review audits, and ensure high levels of customer…

Scotiabank

Senior Customer Experience Associate - Mount Forest (22.5 hours/week)

Mount Forest, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 275943

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We Are Looking For An Enthusiastic, Driven Individual Who Enjoys Meaningful Conversation And Supporting Others. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : Mount Forest

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide exceptional service throughout customers’ banking journeys by greeting and triaging clients, addressing their needs, and building lasting relationships. Identify straightforward sales opportunities, support account and credit transactions, and help customers use mobile and self-service banking tools.

Requirements

Candidates should have strong customer service and technical skills, communicate professionally, and be willing to work a flexible schedule. Experience with simple sales, proactive marketing calls, and financial advice is sought; previous banking experience is an asset.

Skills

Customer Service
Relationship Building
Sales
Proactive Marketing
Financial Advice
Digital Banking
Mobile Banking Applications
Technical Skills
Customer Needs Assessment
Communication
Teamwork
Problem Solving
Target-Based Performance
Account Opening
Credit Products
GIC Processing

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Customer Needs
Lobby Leadership
Customer Triage
Sales Opportunities
Day-To-Day Accounts
Pre-Approved Credit
GICs
Financial Advice
Proactive Marketing Calls
Mobile Banking
Digital Banking
Self-Service Banking
Technology
Flexible Schedule
Target-Based Performance
Teamwork
Professional Development

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