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Added 1 hour ago
UO
Senior Project Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, Institutional Programs, the Senior Project Officer provides strategic project management, financial planning, and advisory services in support of major…
Added 21 hours ago
MD
Dynamics 365/ Power Platform Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…enable critical agency business functions. The role provides senior-level technical expertise across the full application lifecycle, with a strong focus on Power Pages and external-facing…
Added 1 day ago
CC
Financial Associate - MFDA
Coast Capital
Richmond, BC
- Full-time
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 day ago
NB
Senior Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are seeking an experienced Senior Wealth Associate to serve as a trusted partner to our Wealth Advisors and a key relationship contact for our clients. This is a highly visible,…
Added 1 day ago
CC
Financial Associate - MFDA
Coast Capital
Victoria, BC
- Full-time
The Financial Associate is accountable to assist and support the Financial Planners (FP) in supporting new business development, and maximizing productivity by providing Administrative…
Added 1 day ago
PC
Senior Associate SIEM Implementation
PwC Canada
Montreal, QC
- Full-time
As a Senior Associate SIEM Implementation, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 1 day ago
G
Mid-Level Employment & Labour Associate
gpac
Calgary, AB
- $117,700 to $158,300 CAD / year
- Full-time
Excellent client communication and relationship-management abilities
Added 1 day ago
G
Mid-Level Employment & Labour Associate
gpac
Vancouver, BC
- $117,700 to $158,300 CAD / year
- Full-time
Excellent client communication and relationship-management abilities
Added 1 day ago
TU
Director, Space Planning & Facilities Management
The University of British Columbia
Vancouver, BC
- $12,056.75 to $18,813.42 CAD / month
- Full-time
Makes recommendations to Senior Leadership Team on strategic and policy matters related to the allocation, management and utilization of Academic Space, construction and renovation…
Added 1 day ago
UO
Senior Project Officer
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, Institutional Programs, the Senior Project Officer provides strategic project management, financial planning, and advisory services in support of major…
Added 1 day ago
UO
Director, Space Planning & Facilities Management
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $12,056.75 to $18,813.42 CAD / month
- Full-time
- Makes recommendations to Senior Leadership Team on strategic and policy matters related to the allocation, management and utilization of Academic Space, construction and renovation…
Added 1 day ago
PC
Operations and Procurement Senior Associate
PwC Canada
Victoria, BC
- Full-time
As an Operations and Procurement Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will work directly with clients…
Added 1 day ago
PC
Operations and Procurement Senior Associate
PwC Canada
Vancouver, BC
- Full-time
As an Operations and Procurement Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will work directly with clients…
Added 1 day ago
Associate Wealth Advisor
First West
Chilliwack, BC
The Associate Wealth Advisor (AWA) supports the Senior Wealth Advisor (SWA) in delivering professional investment and financial planning advice to a portfolio of high value members assigned…
Added 1 day ago
Senior Customer Experience Associate - Sainte Catherine and Guy, Mtl, QC - 26.25 hours/week
Scotiabank
Montreal, QC
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 day ago
H
ElevatE Rotation Program Analyst/Associate
Hines
Toronto, ON
- Full-time
…rotational employees will have the opportunity to interface with senior leaders, be mentored by industry experts, and work closely with seasoned professionals. The Rotation Program is a…
Added 1 day ago
TU
Student Financial Management Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The position manages the specialized and complex financial activities of the Student Financial Management unit which is responsible for the administration of a number of central University…
Added 1 day ago
RC
Learning Architect Sr. Associate (Instructional Designer)
RSM Canada
Calgary, AB
- Full-time
The Learning Architect Senior Associate designs and develops learning experiences with increasing independence, translating business and learner needs into practical, high-quality…
Added 1 day ago
P
Operations and Procurement Senior Associate
PwC
Victoria, BC · Vancouver, BC
- Full-time
As an Operations and Procurement Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. You will work directly with clients…
Added 1 day ago
P
Senior Associate, Salesforce Business Analyst
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
As a Senior Associate, Salesforce Business Analyst, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 day ago
UL
Coordinator, Student & Associate Professional Development
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Working closely with the Manager, Student & Associate Professional Development, the Coordinator will support recruitment, onboarding, professional development, performance management,…
Added 1 day ago
C
Associate Relationship Manager
CIBC
Kamloops, BC · Kelowna, BC · Victoria, BC
- Full-time
You’ll report into the Senior Manager & Team Lead, Business Banking and will work closely with a Relationship Manager, Business Banking to support client origination, relationship and…
Added 1 day ago
ST
Senior Associate, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Perform other related duties as assigned by department management.
Added 1 day ago
WU
Associate Director, Leadership Programs
Western University
London, ON
- Full-time
The Associate Director leads the design, sourcing, delivery, and evaluation of leadership programs, learning events, coaching and assessment supports, and customized leadership and team…
Added 1 day ago
M
Senior Customer Success Manager
Malleum
Remote, Canada
- Full-time
- Remote
This is not a conventional account management role. It is a senior, hands-on builder role for someone who can create structure where it does not yet exist, work credibly with executives and…

Closed listing

Scotiabank

Senior Customer Experience Associate - Radisson Branch, AB (15 hours/week)

Calgary, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

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Added 25 days ago
Senior Customer Experience Associate - Radisson Branch, AB (15 hours/week)
Scotiabank · Calgary, AB, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Requisition ID: 274204

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We Are Looking For An Enthusiastic, Driven Individual Who Enjoys Meaningful Conversation And Supporting Others. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About employer

More about this job

Responsibilities

Provide exceptional customer service throughout the banking journey by welcoming and triaging customers, identifying simple sales opportunities, and building long-term relationships. Explain banking concepts clearly and help customers use mobile and self-service banking tools to manage their needs.

Requirements

Candidates should have strong customer service and technical skills, communicate professionally, and be available to work a flexible schedule. Experience with simple sales, proactive marketing calls, and financial advice is sought; previous banking experience is an asset.

Skills

Customer Service
Relationship Building
Sales
Proactive Marketing
Financial Advice
Digital Banking
Technical Skills
Communication
Needs Assessment
Problem Solving
Teamwork
Target-Based Performance
Account Opening
Credit Products
GIC Processing

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Experience
Customer Service
Branch Banking
Customer Relationships
Sales Opportunities
Day-To-Day Accounts
Pre-Approved Credit
GICs
Financial Advice
Proactive Marketing Calls
Mobile Banking
Digital Banking
Self-Service Banking
Customer Needs
Customer Triage
Target-Based Performance
Teamwork
Flexible Schedule

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