Jobs in Canada

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Added 50 mins ago
Engineer Associate - Multiple Locations
Cargill
Clavet, SK
This role requires the associate to learn about the business through performing critical tasks executed within the production environment and will involve physical activity in our food,…
Added 1 hour ago
Senior Customer Experience Associate - Radisson Branch, AB (15 hours/week)
Scotiabank
Calgary, AB
…customers first, and our priority is to help them achieve their financial…
Added 3 hours ago
TS
Temporary Store Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
Analyze store financial statements and strategize appropriate action to attain financial goals and monitor the cost of goods (i.e., buying products from warehouse, tracking costs associate…
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Sherwood Park, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Brampton, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 4 hours ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Montreal, QC · Greater Montreal Metropolitan Area
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 5 hours ago
DD
The Shoe Co. - Store Manager
DSW Designer Shoe Warehouse
Markham, ON
- Full-time
Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs.
Added 6 hours ago
BA
Client Service Associate
BCV Asset Management Inc.
Winnipeg, MB
- Full-time
As an integral member of our dynamic operations team, our Client Service Associates support the full scope of client administration within the firm. Reporting to the Director of Client…
Added 6 hours ago
RB
Associate
Royal Bank of Canada
Victoria, BC
- Full-time
…every level and equips us to help our clients achieve their financial…
Added 6 hours ago
RB
Associate, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking detail-oriented and adaptable Associate-Operations Support to join our dynamic team. In this role, you will handle escalations, process critical payments, and support daily…
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Fort Garry Thrift Store
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Sherwood Park, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · St. Clair Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Crestview Thrift Store
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Brampton, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 7 hours ago
TS
Temporary Store Manager
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Bloor Thrift Store
- Full-time
Analyze store financial statements and strategize appropriate action to attain financial goals and monitor the cost of goods (i.e., buying products from warehouse, tracking costs associate…
Added 7 hours ago
B
Administrative Associate
BMO
Surrey, BC · WSSC
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 7 hours ago
B
Administration Associate, Wealth Management, Nesbitt Burns
BMO
Quebec, QC
- Full-time
…deep market knowledge with the strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based…
Added 7 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Midland, ON
- Part-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 8 hours ago
Trust Associate, Scotiatrust - Toronto, ON
Scotiabank
Toronto, ON
As a Trust Associate in a Scotia Wealth Management Office, you provide proactive administrative and client service support to a Trust Officer and their account portfolio of varying size and…

Scotiabank

Senior Customer Experience Associate - Radisson Branch, AB (15 hours/week)

Calgary, AB, Canada

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Job details

Posting language: English
Posted: Sep 18, 2026

Original job description

Requisition ID: 274204

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service throughout their banking journey. They are responsible for identifying sales opportunities, promoting digital banking tools, and building long-standing client relationships.

Requirements

Candidates should have strong customer service skills and experience in conducting simple sales or providing financial advice. The role requires a professional demeanor, technical proficiency with digital banking platforms, and the ability to work a flexible schedule.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Banking operations

Benefits

Competitive compensation
Professional development
Internal training
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Relationship Management
Triage
GICs
Credit
Customer Service
Branch Operations
Mobile Banking
Performance Targets
Professional Development

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