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Added 11 mins ago
T
Full Stack .NET Developer
Techso
Montreal, QC
- Full-time
Techso is looking for a Senior Full Stack .NET Developer to help design and develop digital solutions used by our clients across Canada.
Added 11 mins ago
AF
Everyday Banking Advisor, Picture Butte (18 Months Term)
ATB Financial
Picture Butte, AB
- Full-time
…clients with the right products and escalate complex needs to senior team…
Added 11 mins ago
AC
Full-time Finance and Operations Manager
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…portfolio and brings forward matters requiring Director or senior leadership…
Added 11 mins ago
AC
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…cybersecurity awareness while serving as a trusted advisor to senior leadership and the Board of…
Added 11 mins ago
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Senior Financial Analyst (R&D Finance) - Point of Care (Ottawa)
Abbott
Ottawa, ON
- $87,000 to $127,600 CAD / year
- Full-time
…environment while driving improved operational performance. The Senior Financial Analyst is responsible for financial planning, reporting and analysis for global Research and Development…
Added 11 mins ago
AC
Full-time Intake and Outreach Coordinator
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Minimum five (5) years experience in full-time, related, progressively senior, practical experience working with persons with disabilities in an educational setting.
Added 11 mins ago
AS
Technical Program Product Manager - Technical Program Product Manager III
Apex Systems
Vancouver, BC
- $77 to $87 USD / hour
- Full-time
We are seeking an exceptional Senior Technical Program Manager to drive high-value, high-visibility technology initiatives. This role is responsible for delivering projects with significant…
Added 11 mins ago
TO
GIS and Data Visualization Technologist
Town of Oakville
Oakville, ON
- Full-time
Support the creation of business requirements and user needs for clients; assists senior staff in the specification, design, development, installation, testing and documentation of…
Added 11 mins ago
PC
Information Security Specialist (RBAC & SOD)
Pyramid Consulting, Inc
Toronto, ON
- $52 CAD / hour
- Contract
Ability to communicate effectively at all levels of the organization with an emphasis on senior leadership.
Added 11 mins ago
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Platform Administration Lead with Management Experience
Infosys
Calgary, AB
- Full-time
Strong relationship with mid and senior level client stakeholders
Added 11 mins ago
II
Research Director, Automotive and Mobility Development
Ipsos in Canada
Toronto, ON
- Full-time
Client Presentations: Deliver insights and findings to senior management at client organizations, ensuring clarity and actionable recommendations in all communications.
Added 11 mins ago
AS
Sr. Project Coordinator
Apex Systems
Mississauga, ON
- $45 USD / hour
- Volunteer
The Senior Project Coordinator drives planning, coordination, and execution activities for a diverse portfolio. This role serves as the central point of contact for project governance,…
Added 11 mins ago
SR
Chief Financial Officer
Swim Recruiting
Toronto, ON
- $240,000 to $300,000 CAD / year
- Full-time
…opportunities. Partner directly with the Founder, Board, and Senior Executive team in a highly visible CFO role with significant influence, upside, and equity participation. Home base of…
Added 13 mins ago
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Sr. Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
…change the way that people bank. As a Consultant, Full Stack Developer, you’ll assist in developing, testing, and supporting the implementation of cross-functional, multi-platform…
Added 13 mins ago
Electrical Field Coordinator - Energy Construction
Kiewit
Calgary, AB · Edmonton, AB
Complete a plan and specification review for an assigned project, assessing the risk areas and bringing them to the attention of the Senior Estimator.
Added 13 mins ago
Junior Process Engineer
WSP
Vancouver, BC
Provide project support to intermediate and senior staff while building technical capability through ongoing learning and mentorship.
Added 13 mins ago
OG
Director of Commercial Property Management
Onni Group of Companies
Vancouver, BC
- Full-time
…commercial properties across British Columbia. Reporting to the Senior Vice President of Commercial Property Management for Canada, this is an exciting opportunity for a talented…
Added 15 mins ago
Senior Manager, Expense Oversight and Transparency - Finance
Scotiabank
Toronto, ON
The Senior Manager, Expense Oversight and Transparency executes and continuously improves ongoing expense reporting, forecasting, and transparency activities for Global Wealth Management…
Added 15 mins ago
Senior Financial Management Analyst (Hyperion)
City of Regina
Regina, SK
Added 15 mins ago
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Senior Platform Engineer, Performance Management
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Senior Platform Engineer is responsible for managing the technical delivery lifecycle of Dynamics 365 Finance & Operations (D365 F&O), including source control, branching strategies,…
Added 15 mins ago
Construction/Bridge Engineer
Government of Alberta
AB
…and public safety, with major project changes escalated to senior leadership for…
Added 15 mins ago
SD
Middleware Developer
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
We are seeking a Senior Software Developer to provide
Added 15 mins ago
AI Product Manager
Insight Enterprises, Inc.
Toronto, ON
…the successful candidate is visibly at ease in a room with senior…
Added 23 mins ago
AC
Manager, Project Development - Energy and Renewables
Allnorth Consultants Limited
Vancouver, BC
- Full-time
…work closely with project engineering and delivery teams and senior management to balance client development, successful project execution, and cultivate exceptional client…
Added 23 mins ago
WO
Registered Nurse - Mental Health Gen C
William Osler Health System
Brampton, ON
- Contract
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…

Closed listing

Scotiabank

Senior Customer Experience Associate - Radisson Branch, AB (15 hours/week)

Calgary, AB, Canada

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Sep 21, 2026
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Requisition ID: 274204

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About employer

More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service throughout their banking journey. They are responsible for identifying sales opportunities, promoting digital banking tools, and building long-standing customer relationships.

Requirements

Candidates should have strong customer service skills and experience in conducting simple sales or providing financial advice. The role requires a professional demeanor, technical proficiency with digital banking, and the ability to work in a target-based environment.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Banking operations

Benefits

Competitive compensation
Professional development
Internal training
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Sales
Financial Services
Digital Banking
Relationship Management
Triage
GICs
Credit
Customer Service
Branch Operations
Mobile Banking
Performance Targets
Professional Development

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