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Added 30 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Prince George, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 3 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 3 hours ago
IF
Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 4 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 4 hours ago
Associate Manager, Growth Operations
DoorDash Canada
Toronto, ON
Build strong internal relationships: Partner effectively with stakeholders across Dasher, Sales, Merchant, and Marketing teams to ensure a unified approach to marketplace health.
Added 4 hours ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Osoyoos, BC
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 4 hours ago
LC
Merchant, Natural Foods (Super Market Division)
Loblaw Companies Limited
Brampton, ON
- Full-time
Set and achieve goals, working united with various colleagues in merchandising, operations, control brands, supply chain, loyalty, e-commerce, marketing, media, and other divisions.
Added 5 hours ago
Port Coquitlam - Store Sales Associate
Running Room
Port Coquitlam, BC
Added 5 hours ago
17 Avenue Store - Store Sales Associate
Running Room
Calgary, AB
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Keswick, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Keswick, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 10 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Brampton, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 12 hours ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
An Associate's degree may substitute for six (6) months of experience. Bachelor's degree may substitute one (1) year of experience; Master’s degree may substitute for eighteen (18) months…
Added 13 hours ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
…lifespan of the campaign (5-7 years), and collaborating with marketing and development teams to ensure messaging remains dynamic, donor-centric, aligned with the institution's strategic…
Added 14 hours ago
OR
Wireless Sales Associate - 1102 Sylvan Lake
OSL Retail Services Inc
Sylvan Lake, AB
- Other
Wireless Sales Associate | Full time | Sylvan Lake, AB
Added 14 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Langley (District), BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 16 hours ago
SC
Part Time Sales Associate - Staples North Albert Street
Staples Canada
Regina, SK
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 16 hours ago
L
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
LinkedIn
Montreal, QC
- Part-time
Promouvoir les produits par l’intermédiaire du marketing et encourager l’utilisation du programme PC Optimum.
Added 16 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Shelburne, ON
- Full-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 17 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 17 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
- Part-time
Promotes products through marketing and encourages use of the PC Optimum program
Added 17 hours ago
SI
Part Time Sales Associate - Staples North Albert Street
Staples Inc.
Regina, SK
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 17 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Promouvoir les produits par l’intermédiaire du marketing et encourager l’utilisation du programme PC Optimum.
Added 17 hours ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
Shoppers Drug Mart
Montreal, QC
- Part-time
Promouvoir les produits par l’intermédiaire du marketing et encourager l’utilisation du programme PC Optimum.

Scotiabank

Senior Customer Experience Associate - Radisson Branch, AB (30 hours/week)

Calgary, AB, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

Requisition ID: 275923

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The associate acts as a lobby leader to triage customers and provide exceptional service while contributing to branch sales targets. They are responsible for nurturing customer relationships and educating clients on digital banking tools and financial products.

Requirements

Candidates should have strong customer service and technical skills with the ability to explain complex financial concepts simply. Previous banking experience is considered a strong asset for this target-based role.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Account opening
Credit fulfillment
GIC processing
Mobile banking
Target-based performance

Benefits

Competitive compensation
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Triage
GIC
Credit
Mobile Applications
Customer Service
Branch Banking
Performance Targets
Financial Advice
Technical Support

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