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Added 6 mins ago
GM
Commercial P&C Associate
Gore Mutual Insurance
Cambridge, ON
- Full-time
The Commercial P&C Underwriting Associate plays a pivotal role in supporting the underwriting team by supporting the processing commercial insurance policies. This role is responsible for…
Added 7 mins ago
Team Advisor - Travel Call Centre
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…bachelor's degree may substitute for one (1) year of experience. An associate's degree may substitute for six months of…
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A(
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- Full-time
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- Full-time
If you’re looking for a challenging and rewarding career, the Registered Branch Associate role at Edward Jones may be the right opportunity for you. Registered Branch Associates are…
Added 5 hours ago
S
Senior Customer Experience Associate - Saint- Eustache, Qc (15 H/Week)
Scotiabank
St. Eustache, MB
- Full-time
Added 7 hours ago
RB
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As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through…
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Appeals Officer - Revenue Tax Specialist Senior/Principal
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Added 8 hours ago
IG
Operations Associate
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Toronto, ON
- $25 to $26 CAD / hour
- Contract
Added 9 hours ago
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Finance Associate - 5+PQE - Cayman
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are working with a Top Tier Offshore firm in the Cayman Islands, who are looking for a Banking & Finance Associate to join their market-leading team. Our client has a strong…
Added 9 hours ago
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Fellowship and Bursary Administrative Assistant
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Montreal, QC
- Full-time
Updates departmental funding timelines with the Associate Chair of Education in line with McGill Postgraduate Medical Education (PGME) guidelines, updates, circulates for review and posts…
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Chef(fe) de service, service à la clientèle
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Montreal, QC
- Full-time
The Manager implements the established direction within their team while supporting associate development and ensuring compliance with organizational policies. As a front-line manager, they…
Added 10 hours ago
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M&A Associate
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Toronto, ON
- Full-time
We're looking for a high-caliber Associate to join Westonview at an early stage, take on meaningful responsibility and help build the firm over the long term.
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Capital Markets Transactions - Senior Associate
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Calgary, AB · Vancouver, BC
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Associate, Corporate Development
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Toronto, ON
- Full-time
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Added 13 hours ago
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Senior Associate, Workforce Management
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Remote, Canada
- $32.69 to $40.87 CAD / hour
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(CAN) Asset Protection Operations Team Associate
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(CAN) Asset Protection Operations Team Associate
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- Full-time
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Added 14 hours ago
MF
Advisor Associate - Hamilton
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The Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in…
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Associate Director, Funding
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Scotiabank

Senior Customer Experience Associate - Saint- Eustache, Qc (15 H/Week)

St. Eustache, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Requisition ID: 275849

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We Are Looking For An Enthusiastic, Driven Individual Who Enjoys Meaningful Conversation And Supporting Others. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Quebec : Deux-montagnes

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More about this job

Responsibilities

Provide exceptional customer service throughout the banking journey, triage and assist branch customers, and build lasting customer relationships. Identify simple sales opportunities, support account and credit transactions, and help customers use mobile and self-service banking tools.

Requirements

Candidates should have strong customer service and technical skills, communicate professionally, and be willing to work a flexible schedule. Experience with simple sales, proactive marketing calls, and financial advice is sought; previous banking experience is an asset.

Skills

Customer Service
Relationship Building
Sales
Proactive Marketing
Financial Advice
Needs Assessment
Problem Solving
Communication
Digital Banking
Technical Skills
Teamwork
Target-Based Performance
Account Opening
Credit Products
GIC Processing

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Canadian Banking
Branch Banking
Customer Experience
Customer Service
Customer Relationships
Lobby Leadership
Customer Triage
Sales Opportunities
Day-To-Day Accounts
Pre-Approved Credit
Financial Advice
Proactive Marketing Calls
Mobile Banking
Digital Banking
Self-Service Banking
Customer Needs
Flexible Schedule
Team-Oriented Environment
Target-Based Performance

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