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Added 6 mins ago
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Receptionist
CBRE
Vancouver, BC
- Full-time
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and…
Added 7 mins ago
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Sr. Manager, Vendor Governance & Contract Management
CIBC
Toronto, ON
- Full-time
…meetings with stakeholders and vendors to monitor performance, service delivery, contractual obligations, and risk issues. The position will ensure third-party governance requirements are…
Added 7 mins ago
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Sales Manager – US Market (Montréal)
Dayuse
Montreal, QC
- $90,000 to $125,000 CAD / year
- Contract
…day. This is the vision we bring to life at Dayuse, the global leader in daytime hotel…
Added 7 mins ago
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Managing Director & Head, Credit and Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
The Head of Credit & Portfolio Management is the senior leader of the Portfolio Management (PM) function across Global Corporate Banking in Canada and the U.S. The role owns PM governance,…
Added 7 mins ago
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Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
…matter experts, and an operations team that ensures smooth service delivery - so you can focus on building relationships and closing…
Added 7 mins ago
Manager, Associate Private Bankers
Scotiabank
Vancouver, BC
As a leader of an Associate Private Banking team the incumbent contributes to the Private Banking’s success through leading the delivery of sound advice and administration of the Private…
Added 7 mins ago
Assistant Vice President, Process Excellence
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
As the key leader overseeing business process and knowledge management within Shared Services, the Assistant Vice President establishes the enterprise approach, governance, and standards…
Added 7 mins ago
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Bilingual Property Services Coordinator (ENG/FR)
BGIS
Gatineau, QC
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 7 mins ago
Media Sales Representative
Best Version Media
Aurora, ON
And you won’t do any of it alone: structured training, daily live coaching, and a local leader in your corner from day one.
Added 22 mins ago
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Team Leader
JACK & JONES
Newmarket, ON
- Part-time
Make sure every customer leaves with a smile! Provide top-notch customer service that goes above and beyond.
Added 22 mins ago
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Security Dispatcher - Energy Sector
Securitas Canada
Windsor, ON
- Part-time
Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public…
Added 22 mins ago
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Store Manager - Southcentre Mall
Pandora
Calgary, AB
- Full-time
You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
Added 22 mins ago
Nurse 3 - Crisis Stabilization Unit - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the…
Added 22 mins ago
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AE - Merchandise Leader (Part-Time)
American Eagle Outfitters
Saskatoon, SK
- Part-time
As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective…
Added 22 mins ago
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Customer Service Representative Onsite (Waterloo)
Teleperformance
Waterloo, ON · TPCA Waterloo
- Full-time
…premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad…
Added 22 mins ago
Chef-fe d'équipe (Troisiéme Clé) - Anjou
Nestle Operational Services Worldwide SA
Montreal, QC
Diviser de façon efficace le temps entre les tâches administratives et le service à la clientèle.
Added 22 mins ago
Sample Prep Technician ( Morning Shift) - Kamloops, BC
Intertek Canada
Kamloops, BC
Follow quality service standards and comply with procedures, rules and regulations
Added 22 mins ago
Machine Operator - 2nd Shift
McCormick & Company
London, ON
McCormick Canada continues its long track record of growth and is a respected leader in the spice, seasoning, flavouring and specialty food industry. Our consumer products division serves…
Added 23 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build rapport with decision-makers, explain our service capabilities, address objections, and close sales
Added 23 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build rapport with decision-makers, explain our service capabilities, address objections, and close sales
Added 23 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build rapport with decision-makers, explain our service capabilities, address objections, and close sales
Added 23 mins ago
EI
Senior Architect/Project Manager (Major Aviation Infrastructure)
Egis in Canada
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
The successful candidate will be an experienced leader with a proven track record managing complex projects through planning, design, documentation, and construction. This role requires…
Added 23 mins ago
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Lot Assistant
OPENLANE
Airdrie, AB
- Full-time
Are you ready to be part of a dynamic team in the automotive industry? OPENLANE, a leader in automotive remarketing, is looking for a Lot Assistant with experience in coordinating vehicle…
Added 23 mins ago
Senior Software Engineer
Electronic Arts
Vancouver, BC
We are seeking an experienced Senior Software Engineer to join our Service Enablement organization as a technical leader and change-maker. In this role, you will lead a team of software…
Added 23 mins ago
Senior Procurement Specialist
ASSA ABLOY
ON · Woodbridge, ON
Negotiate contracts, pricing agreements, service levels and commercial terms

Scotiabank

Senior Customer Experience Associate - Saint- Eustache, Qc (15 H/Week)

St. Eustache, MB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Requisition ID: 275849

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We Are Looking For An Enthusiastic, Driven Individual Who Enjoys Meaningful Conversation And Supporting Others. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Quebec : Deux-montagnes

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More about this job

Responsibilities

Provide exceptional customer service throughout the banking journey, triage and assist branch customers, and build lasting customer relationships. Identify simple sales opportunities, support account and credit transactions, and help customers use mobile and self-service banking tools.

Requirements

Candidates should have strong customer service and technical skills, communicate professionally, and be willing to work a flexible schedule. Experience with simple sales, proactive marketing calls, and financial advice is sought; previous banking experience is an asset.

Skills

Customer Service
Relationship Building
Sales
Proactive Marketing
Financial Advice
Needs Assessment
Problem Solving
Communication
Digital Banking
Technical Skills
Teamwork
Target-Based Performance
Account Opening
Credit Products
GIC Processing

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Canadian Banking
Branch Banking
Customer Experience
Customer Service
Customer Relationships
Lobby Leadership
Customer Triage
Sales Opportunities
Day-To-Day Accounts
Pre-Approved Credit
Financial Advice
Proactive Marketing Calls
Mobile Banking
Digital Banking
Self-Service Banking
Customer Needs
Flexible Schedule
Team-Oriented Environment
Target-Based Performance

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