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Added 13 mins ago
FC
CAN Driver
FedEx Canada
SK · Corman Park, SK
- Full-time
To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an…
Added 13 mins ago
FC
CAN Driver
FedEx Canada
SK · Corman Park, SK
- Part-time
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide…
Added 13 mins ago
MC
Senior Salesforce Administrator
Make-A-Wish Canada
Toronto, ON
- Full-time
Act as the primary liaison between internal stakeholders, vendors, and application development partners to support the effective delivery and ongoing management of Salesforce solutions.
Added 13 mins ago
LH
Job Title Coordinator
Lookout Housing + Health Society
New Westminster, BC
- Full-time
…minimal barrier approach. The Coordinator assists with personnel management, program administration, budgeting, financial reporting, and regulatory compliance, while maintaining effective…
Added 13 mins ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
Added 13 mins ago
Pharmacy Assistant - Part Time - Duncan
Walmart Canada
Duncan, BC
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 13 mins ago
MA
Marsh Human Resources Manager
Marsh Agency
Toronto, ON
- Full-time
…Managers, aiming to develop and enhance the quality of people management throughout the colleague lifecycle. This role will also include project work to support business success. This role…
Added 13 mins ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 13 mins ago
FC
CAN Driver
FedEx Canada
Calgary, AB
- Full-time
To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an…
Added 13 mins ago
F
Warehouse Associate (PM)
Factor_
Calgary, AB
- Full-time
Conduct regular inventory checks and cycle counts and updated inventory records in the warehouse management system to ensure inventory accuracy and reduce inventory buildup
Added 13 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate (Full Time)
Walmart Canada
Alliston, ON
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 13 mins ago
AI
Technical Lead - Atlassian Guard, Atlassian Cloud & Identity Security
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
ITIL, Agile delivery, DevOps collaboration, operational dashboards, SOPs, runbooks, RCA documentation and knowledge management.
Added 13 mins ago
HO
Project Manager - Nuclear Construction X/ F/H
HOUSE OF ABY
Toronto, ON
- $120,000 to $160,000 CAD / year
- Full-time
We are looking for an experienced Project Manager - Nuclear Construction to join our team and support the delivery of nuclear construction and infrastructure projects in Chalk River,…
Added 13 mins ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
ability and willingness to travel within service delivery area
Added 13 mins ago
RAS Senior Associate
Reckitt
Mississauga, ON
…to support innovation, commercialization, product lifecycle management and ongoing compliance across multiple product categories. Strong Canadian over-the-counter (OTC) drug regulatory…
Added 13 mins ago
Home Care Case Coordinator
Winnipeg Regional Health Authority
Stonewall, MB
The Home Care Case Coordinator is responsible for the coordination and delivery of a broad range of professional and non-professional services. The Home Care Case Coordinator is responsible…
Added 13 mins ago
General Duty Sonographer - Echocardiography
Winnipeg Regional Health Authority
Winnipeg, MB
…Technologist or designate, the Echocardiography Sonographer provides delivery of ultrasound services as defined at regional and local levels. The Sonographer performs echocardiography scans…
Added 13 mins ago
Facility Patient Care Manager
Winnipeg Regional Health Authority
Winnipeg, MB
The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services…
Added 13 mins ago
Account Manager - Mid Market Growth Montreal
TELUS
Montreal, QC · Quebec, QC
✓ Customer Focus - Consultative approach, authentic customer advocacy, solution-oriented mindset, exceptional experience delivery
Added 29 mins ago
P
Field Service Technician | Security Systems (GTA-FST003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborate with team members and clients to ensure high-quality service delivery.
Added 29 mins ago
L
Technical Sales Manager - Southeast Asia
Lallemand
Rivière-à-Pierre, QC · Rivière-à-à-Pierre, QC
- Full-time
Collaborate with supply chain and customer service teams on demand forecasts, inventory requirements, and delivery planning to support reliable product availability.
Added 29 mins ago
WS
Indigenous Cultural Safety, Diversity, Equity and Inclusion Advisor
Workers' Safety & Compensation Commission of the NWT & Nunavut
BC · British Columbia, Canada
- $106,158 to $126,809 CAD / year
- Full-time
Strong project management and report-writing experience
Added 29 mins ago
FC
Member Experience Representative - Repost
FirstOntario Credit Union
Burlington, ON
- Full-time
Utilize the sales cycle to optimize value for members and fully capture all sales & service opportunities including follow up by using our Membership Relationship Management (MRM).
Added 29 mins ago
V
Accommodation Operational Lead
VMCH
Mulgrave, NS
- Full-time
…Leaders over 4 sites. You will help ensure consistent service delivery, effective workforce management and positive resident outcomes, while promoting accountability, employee engagement…
Added 29 mins ago
J
Category Lead, Capital Equipment (CAPEX)
Jobgether
Canada
- $140,700 to $173,100 CAD / year
- Full-time
Develop commercial strategies that optimize cost, quality, service, delivery performance, and long-term supplier relationships.

Scotiabank

Senior Manager, Change Management

Toronto, ON, M5H 1H1, Canada

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Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Requisition ID: 273843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting to the Director, Change & Enablement, the role is responsible for developing and executing integrated communication and engagement strategies that enable leaders and employees to understand, align to, and adopt key enterprise initiatives.

The role is accountable for translating complex delivery, transformation, and organizational priorities into clear, compelling, and audience-specific communications and campaigns. It emphasizes communication strategy, executive and leadership messaging, stakeholder engagement, channel planning, and content governance, while partnering closely with dedicated change management resources on readiness, adoption, training, and sustainment activities.

The incumbent drives awareness, understanding, alignment, and engagement for initiatives with broad organizational impact. Success in the role is measured through communication effectiveness, stakeholder alignment, message consistency, leadership readiness, and the extent to which communications support confidence, adoption, and business outcomes.

Is this role right for you? In this role the successful candidate:

Leads the development and execution of strategic communication plans for EDO programs and enterprise initiatives, including audience segmentation, key messages, channel strategy, timing, and leadership communications.
Translates complex delivery and transformation priorities into clear, compelling, and audience-appropriate narratives for executives, leaders, and employees.
Provides strategic counsel to senior leaders on communication approach, message framing, executive storytelling, and engagement strategies to strengthen alignment and confidence during change.
Develops high-quality communication materials, including executive messages, presentations, speaking notes, intranet content, announcements, FAQs, and engagement assets.
Establishes communication governance and ensures consistency of tone, messaging, branding, and alignment to enterprise priorities across assigned initiatives.
Partners with delivery leads to align communications with change strategies, readiness needs, training activities, and adoption objectives, while maintaining clear accountability for communications as a distinct discipline.
Designs stakeholder engagement approaches that improve understanding, strengthen visibility of priorities, and support effective two-way communication.
Measures communication effectiveness using qualitative and quantitative insights and continuously refines messaging and channel strategies to improve reach, resonance, and action.
Contributes to the EDO brand and internal reputation through consistent storytelling, strong editorial standards, and coordinated communications.
Builds strong relationships across a diverse stakeholder landscape, anticipates communication risks, and proactively identifies opportunities to improve engagement.
Creates an environment that supports effective and efficient operations within the area of accountability and ensures day-to-day business controls are in place and operating effectively to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.
Deep expertise in strategic communications, stakeholder engagement, and message design within a complex business and technology environment.
Exceptional writing, editing, and storytelling capabilities, with the ability to distill complex concepts into clear, compelling communications.
Demonstrated experience developing integrated communication strategies across multiple channels and stakeholder groups.
Strong capability in advising senior leaders on executive messaging, presentation content, speaking points, and communication approach.
Sound understanding of organizational change principles and the role of communications in supporting readiness, adoption, and sustainment.
Strong stakeholder management, influencing, and relationship-building skills, with the ability to operate effectively in a complex, matrixed environment.
Excellent verbal communication and facilitation skills, with the ability to build alignment and credibility at all levels of the organization.
Strong planning, prioritization, and delivery management skills, with the ability to manage multiple priorities and deadlines.
Ability to communicate large-scale, enterprise-wide initiatives across diverse audiences with consistency and impact.
Strong judgment, editorial discipline, and attention to detail in the development and review of executive-ready content.
Experience measuring communication effectiveness and using insights to strengthen engagement outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in strategic communications, executive communications, employee communications, or communications and engagement roles, ideally supporting enterprise transformation, delivery, or technology initiatives.
Experience partnering with change management teams and supporting enterprise change through integrated communications is strongly preferred.
Post-secondary education in Communications, Public Relations, Journalism, Business, Organizational Change, or a related discipline. PMP, Prosci, MBA, or equivalent credentials are considered an asset.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Leads strategic communications for Enterprise Delivery Office programs and enterprise initiatives, translating complex technology and transformation priorities into clear, audience-specific messaging and engagement plans. Advises senior leaders, governs communication quality and consistency, partners with change teams on readiness and adoption, and measures communication effectiveness.

Requirements

Requires 8+ years of experience in strategic, executive, or employee communications, ideally supporting enterprise transformation, delivery, or technology initiatives; experience partnering with change management teams is strongly preferred. A post-secondary education in communications, public relations, journalism, business, organizational change, or a related discipline is sought, while PMP, Prosci, MBA, or equivalent credentials are assets.

Skills

Strategic Communications
Executive Communications
Stakeholder Engagement
Message Design
Change Management
Communication Strategy
Audience Segmentation
Channel Planning
Executive Storytelling
Content Governance
Employee Communications
Editorial Skills
Communication Measurement
Influencing
Facilitation
Delivery Management

Benefits

Performance Bonus
Pension Matching
Profit-Sharing Matching
Generous Vacation

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Delivery Office
Technology Organization
Strategic Communications
Executive Communications
Employee Communications
Change Management
Enterprise Transformation
Stakeholder Engagement
Audience Segmentation
Channel Strategy
Leadership Messaging
Executive Storytelling
Communication Governance
Readiness
Adoption
Training
Sustainment
Operational Risk Management Framework
Regulatory Compliance Risk Management Framework
AML/ATF
Guidelines for Business Conduct
Prosci
PMP
MBA
Internal Communications

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