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Added 7 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
…success, which comprises the Account Management and Customer IT Manager (CITM) teams in Canada and India. The organization sells and grows Managed IT, Cybersecurity, Cloud, Application…
Added 7 mins ago
VI
Junior Graphic Designer
Voyzant Inc
Toronto, ON
- Full-time
Voyzant Inc. is seeking a creative, detail-oriented, and motivated Junior Graphic Designer to support the development of high-quality visual content across our portfolio of brands. Working…
Added 7 mins ago
TI
Assistant Fleet Maintenance Manager (AFTERNOON SHIFT) | Assistant Fleet Maintenance Manager (AFTERNOON SHIFT)
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
Coordinate daily with Shift Assistant Maintenance/ Facility Manager to prioritize work, communicate fleet status, align maintenance activities, and ensure a smooth transition between…
Added 7 mins ago
B&
Nuclear Buyer
Black & McDonald Limited
Pickering, ON
- Full-time
Negotiate purchase contracts for cost, delivery and other commercial/quality terms and conditions as required
Added 7 mins ago
L
Business Continuity & Operational Resilience Lead (Hybrid, Toronto, ON or Burnaby, BC)
LifeLabs
Burnaby, BC · Toronto, ON
- $112,565 to $143,520 CAD / year
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results…
Added 7 mins ago
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COMMERCIAL ACCOUNT MANAGER, SMALL BUSINESS - Scarborough
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Toronto, ON · Scarborough
- Full-time
We are looking for a Commercial Account Manager, Small Business who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio…
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Manager, OOH Direct Activation
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WPP Media is looking for an experienced, strategic, and high-impact media professional to join our team as Manager, Direct Activation in Toronto.
Added 22 mins ago
A
Chef de service Magasin - HO Store Manager
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Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft program is seeking a Store Manager to join our Operations team based in Mirabel (Quebec, Canada).
Added 22 mins ago
VP
System Integration Project Manager
Vista Projects Limited
Calgary, AB
- Full-time
The System Integration Project Manager leads the delivery of SI projects at the intersection of engineering data, application development and emerging AI tooling. This role coordinates the…
Added 22 mins ago
TT
Manager Of Real Estate - Regional Director
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
We’re seeking a Manager Of Real Estate – Regional Director to lead the development and execution of TJX Canada’s regional real estate strategy for Central or Eastern Canada markets &…
Added 22 mins ago
Customer Service and Logistics Manager
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Mississauga, ON
Join Amrize as a Customer Service and Logistics Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a…
Added 36 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
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- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 36 mins ago
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Junior Project Manager
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Calgary, AB
- Full-time
Identify schedule, technical, commercial, and supplier risks early and escalate issues appropriately to the Project Management Manager.
Added 36 mins ago
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Business Development Manager - Nuclear
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Negotiate contracts, pricing agreements, service levels and commercial terms
Added 36 mins ago
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Account Manager
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Added 36 mins ago
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Business Development Manager - Nuclear
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Toronto, ON · Greater Toronto Area, Canada
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Added 36 mins ago
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Property Manager (High End Property)
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Montréal-Ouest, QC
- Full-time
Property Manager | High End Residential | West Island | Competitive Compensation Package
Added 36 mins ago
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Account Manager
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Toronto, ON
- Full-time
The Account Manager will work in close partnership with the Account Executive. The Account Executive will lead field-based business development and strategic relationship building, while…
Added 37 mins ago
Assistant Manager, Mortgage Administration | Great West
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Winnipeg, MB
Reporting to the Manager, Mortgage Administration the Assistant Manager, Mortgage Administration is responsible for administrative functions related to the commercial mortgage portfolio of…
Added 37 mins ago
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Manager II, District - Collection
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We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 37 mins ago
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VP Sales Lead, Vice President and Sales Lead, Mid Market Diversified Industries, Commercial Banking
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Added 37 mins ago
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Sr Advisor Market Price Risk Management
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Partner with Treasury, Capital Markets, and business development teams to assess market risks associated with financing activities, capital investments, acquisitions, divestitures, and…
Added 37 mins ago
Senior Business Relationship Manager, IT
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Job Posting Title: Senior Business Relationship Manager, IT
Added 37 mins ago
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Community Business Manager
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Brandon, MB · MB-Brandon
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…responding to general questions.• Serve as the community’s “manager-on-duty” on a regular basis.• Provide on-call and overnight coverage as specified by schedule or as needed.• Provide high…

Scotiabank

Senior Manager, Change Management

Toronto, ON, M5H 1H1, Canada

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Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Requisition ID: 273843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting to the Director, Change & Enablement, the role is responsible for developing and executing integrated communication and engagement strategies that enable leaders and employees to understand, align to, and adopt key enterprise initiatives.

The role is accountable for translating complex delivery, transformation, and organizational priorities into clear, compelling, and audience-specific communications and campaigns. It emphasizes communication strategy, executive and leadership messaging, stakeholder engagement, channel planning, and content governance, while partnering closely with dedicated change management resources on readiness, adoption, training, and sustainment activities.

The incumbent drives awareness, understanding, alignment, and engagement for initiatives with broad organizational impact. Success in the role is measured through communication effectiveness, stakeholder alignment, message consistency, leadership readiness, and the extent to which communications support confidence, adoption, and business outcomes.

Is this role right for you? In this role the successful candidate:

Leads the development and execution of strategic communication plans for EDO programs and enterprise initiatives, including audience segmentation, key messages, channel strategy, timing, and leadership communications.
Translates complex delivery and transformation priorities into clear, compelling, and audience-appropriate narratives for executives, leaders, and employees.
Provides strategic counsel to senior leaders on communication approach, message framing, executive storytelling, and engagement strategies to strengthen alignment and confidence during change.
Develops high-quality communication materials, including executive messages, presentations, speaking notes, intranet content, announcements, FAQs, and engagement assets.
Establishes communication governance and ensures consistency of tone, messaging, branding, and alignment to enterprise priorities across assigned initiatives.
Partners with delivery leads to align communications with change strategies, readiness needs, training activities, and adoption objectives, while maintaining clear accountability for communications as a distinct discipline.
Designs stakeholder engagement approaches that improve understanding, strengthen visibility of priorities, and support effective two-way communication.
Measures communication effectiveness using qualitative and quantitative insights and continuously refines messaging and channel strategies to improve reach, resonance, and action.
Contributes to the EDO brand and internal reputation through consistent storytelling, strong editorial standards, and coordinated communications.
Builds strong relationships across a diverse stakeholder landscape, anticipates communication risks, and proactively identifies opportunities to improve engagement.
Creates an environment that supports effective and efficient operations within the area of accountability and ensures day-to-day business controls are in place and operating effectively to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.
Deep expertise in strategic communications, stakeholder engagement, and message design within a complex business and technology environment.
Exceptional writing, editing, and storytelling capabilities, with the ability to distill complex concepts into clear, compelling communications.
Demonstrated experience developing integrated communication strategies across multiple channels and stakeholder groups.
Strong capability in advising senior leaders on executive messaging, presentation content, speaking points, and communication approach.
Sound understanding of organizational change principles and the role of communications in supporting readiness, adoption, and sustainment.
Strong stakeholder management, influencing, and relationship-building skills, with the ability to operate effectively in a complex, matrixed environment.
Excellent verbal communication and facilitation skills, with the ability to build alignment and credibility at all levels of the organization.
Strong planning, prioritization, and delivery management skills, with the ability to manage multiple priorities and deadlines.
Ability to communicate large-scale, enterprise-wide initiatives across diverse audiences with consistency and impact.
Strong judgment, editorial discipline, and attention to detail in the development and review of executive-ready content.
Experience measuring communication effectiveness and using insights to strengthen engagement outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in strategic communications, executive communications, employee communications, or communications and engagement roles, ideally supporting enterprise transformation, delivery, or technology initiatives.
Experience partnering with change management teams and supporting enterprise change through integrated communications is strongly preferred.
Post-secondary education in Communications, Public Relations, Journalism, Business, Organizational Change, or a related discipline. PMP, Prosci, MBA, or equivalent credentials are considered an asset.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Leads strategic communications for Enterprise Delivery Office programs and enterprise initiatives, translating complex technology and transformation priorities into clear, audience-specific messaging and engagement plans. Advises senior leaders, governs communication quality and consistency, partners with change teams on readiness and adoption, and measures communication effectiveness.

Requirements

Requires 8+ years of experience in strategic, executive, or employee communications, ideally supporting enterprise transformation, delivery, or technology initiatives; experience partnering with change management teams is strongly preferred. A post-secondary education in communications, public relations, journalism, business, organizational change, or a related discipline is sought, while PMP, Prosci, MBA, or equivalent credentials are assets.

Skills

Strategic Communications
Executive Communications
Stakeholder Engagement
Message Design
Change Management
Communication Strategy
Audience Segmentation
Channel Planning
Executive Storytelling
Content Governance
Employee Communications
Editorial Skills
Communication Measurement
Influencing
Facilitation
Delivery Management

Benefits

Performance Bonus
Pension Matching
Profit-Sharing Matching
Generous Vacation

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Delivery Office
Technology Organization
Strategic Communications
Executive Communications
Employee Communications
Change Management
Enterprise Transformation
Stakeholder Engagement
Audience Segmentation
Channel Strategy
Leadership Messaging
Executive Storytelling
Communication Governance
Readiness
Adoption
Training
Sustainment
Operational Risk Management Framework
Regulatory Compliance Risk Management Framework
AML/ATF
Guidelines for Business Conduct
Prosci
PMP
MBA
Internal Communications

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