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Added 15 mins ago
SC
Relationship Manager/Senior Relationship Manager - Commercial Markets
Servus Credit Union
Edmonton, AB
- Full-time
We are hiring for a full-time Relationship Manager or Senior Relationship Manager in our Commercial Markets - Edmonton Region.
Added 15 mins ago
CR
Project Manager - Business Development
Cando Rail & Terminals
Canada
- Full-time
Project Manager is a highly motivated, self-starter responsible; in conjunction with the Senior Project Manager and the Business Development and Project teams; to develop and execute…
Added 15 mins ago
S
Senior Human Resources Business Partner
SGS
Calgary, AB · Alberta
- Full-time
Partner with Learning & Development to work on value-added programs in areas of training, development, career mobility, and job performance.
Added 15 mins ago
T
Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
…experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer…
Added 30 mins ago
IT Support Engineer III
SHEIN
Canada
…our commitment to make fashion accessible to all. Through our strategic partnership initiative, SHEIN Xcelerator, SHEIN supports brands and designers in their efforts to elevate business…
Added 30 mins ago
LC
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Companies Limited
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- Full-time
…Personal Care, Health, Baby, and Electronics. In this role the Senior Manager, Digital Merchandising will be accountable for developing merchandising strategies to improve conversion,…
Added 30 mins ago
EC
Senior Account Manager, Prairies
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AB · Edmonton, AB
- Full-time
Reporting to the District Manager of Prairies Sales, the Senior Account Manager is responsible for leading strategic sales and account management activities for complex customer accounts,…
Added 45 mins ago
BT
Manager, CFO
Baker Tilly
AB · Calgary, Alberta
- Full-time
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Added 1 hour ago
Manager, Business Planning
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The Manager leads business planning activities, oversees the administration of approximately $280 million in funding, supports organizational risk management and financial reporting, and…
Added 1 hour ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
The Senior Director brings the Bank's Threat Risk Assessment and Vendor Security Review processes under one leadership responsibility, creating an integrated approach to assessing…
Added 1 hour ago
LM
Senior Compensation Analyst, Total Rewards
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Remote, Canada
- Temporary
- Remote
…compensation and incentive design expertise to help shape our rewards programs. In this role, you'll combine financial modeling, analytical rigor, and strategic thinking to provide insights…
Added 1 hour ago
A
Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
…execution and team development. You will work closely with senior leadership and play an active role in shaping the growth of the M&E practice in Alberta, including contributing to…
Added 1 hour ago
A
Manager British Columbia, Mechanical
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Vancouver, BC
- Full-time
…execution and team development. You will work closely with senior leadership and play an active role in shaping the growth of the M&E practice in British Columbia, including contributing to…
Added 1 hour ago
SF
Acquisition Marketing Manager
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Currently operating at Manager level, or a seasoned Senior Specialist ready to step into broader budget, vendor, and people leadership responsibilities. Demonstrates ability to maintain…
Added 1 hour ago
Partner Marketing and Events Lead
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Calgary, AB · Kitchener, ON · Ottawa, ON · QC
…measurable market impact through integrated campaigns, co-marketing programs, partner enablement, MDF strategy, and AI-enabled campaign scale. The Senior Partner Marketing Manager will work…
Added 1 hour ago
CI
Senior Manager, ERP
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- Full-time
We are looking for a Senior Manager, Enterprise Resource Planning (ERP) to lead the strategy, delivery, support, governance, and continuous improvement of Calian’s ERP and HRIS ecosystem,…
Added 1 hour ago
A
Underwriting Manager, Middle Market Package
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We are looking for a senior people leader who combines strategic influence, commercial judgment and deep technical underwriting expertise across property & casualty.
Added 1 hour ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
As a Senior Applied Machine Learning Scientist, you will lead a high-performing team of AI/ML professionals and provide technical leadership across the advanced analytics and machine…
Added 1 hour ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Toronto, ON
- Temporary
…compensation and incentive design expertise to help shape our rewards programs. In this role, you'll combine financial modeling, analytical rigor, and strategic thinking to provide insights…
Added 1 hour ago
AC
Manager, High-Performance Services (14 Month Temporary Employment Contract)
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- Full-time
…innovation of team apparel, race suits, equipment and merchandise programs. Working closely with athletes, coaches, suppliers and partners, you will help ensure our teams are equipped for…
Added 1 hour ago
PP
Senior Manager, Quality Assurance & RA
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The Senior Manager, Quality Assurance & Regulatory Affairs provides leadership and direction for the Quality Assurance, Quality Management Systems (QMS) and Regulatory Affairs functions at…
Added 1 hour ago
ST
Corporate Controller
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Five or more years of experience as a senior-level accounting or finance manager
Added 1 hour ago
E
Senior Account Manager, Reputation
Edelman
Toronto, ON · Montreal, QC
- Full-time
We need a strategic, confident and detail-oriented senior manager who can help clients navigate complex business and reputational challenges, strengthen stakeholder trust and communicate…
Added 1 hour ago
TV
Senior Account Manager
The Vantage Talent Group
Burlington, ON
- $140,000 to $160,000 CAD / year
- Full-time
Our client is seeking a Senior Account Manager to manage and grow an established portfolio of group benefits clients while delivering strategic consulting and advisory services.
Added 1 hour ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our U.S. Corporate Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…

Scotiabank

Senior Manager, Change Management

Toronto, ON, M5H 1H1, Canada

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Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Requisition ID: 273843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting to the Director, Change & Enablement, the role is responsible for developing and executing integrated communication and engagement strategies that enable leaders and employees to understand, align to, and adopt key enterprise initiatives.

The role is accountable for translating complex delivery, transformation, and organizational priorities into clear, compelling, and audience-specific communications and campaigns. It emphasizes communication strategy, executive and leadership messaging, stakeholder engagement, channel planning, and content governance, while partnering closely with dedicated change management resources on readiness, adoption, training, and sustainment activities.

The incumbent drives awareness, understanding, alignment, and engagement for initiatives with broad organizational impact. Success in the role is measured through communication effectiveness, stakeholder alignment, message consistency, leadership readiness, and the extent to which communications support confidence, adoption, and business outcomes.

Is this role right for you? In this role the successful candidate:

Leads the development and execution of strategic communication plans for EDO programs and enterprise initiatives, including audience segmentation, key messages, channel strategy, timing, and leadership communications.
Translates complex delivery and transformation priorities into clear, compelling, and audience-appropriate narratives for executives, leaders, and employees.
Provides strategic counsel to senior leaders on communication approach, message framing, executive storytelling, and engagement strategies to strengthen alignment and confidence during change.
Develops high-quality communication materials, including executive messages, presentations, speaking notes, intranet content, announcements, FAQs, and engagement assets.
Establishes communication governance and ensures consistency of tone, messaging, branding, and alignment to enterprise priorities across assigned initiatives.
Partners with delivery leads to align communications with change strategies, readiness needs, training activities, and adoption objectives, while maintaining clear accountability for communications as a distinct discipline.
Designs stakeholder engagement approaches that improve understanding, strengthen visibility of priorities, and support effective two-way communication.
Measures communication effectiveness using qualitative and quantitative insights and continuously refines messaging and channel strategies to improve reach, resonance, and action.
Contributes to the EDO brand and internal reputation through consistent storytelling, strong editorial standards, and coordinated communications.
Builds strong relationships across a diverse stakeholder landscape, anticipates communication risks, and proactively identifies opportunities to improve engagement.
Creates an environment that supports effective and efficient operations within the area of accountability and ensures day-to-day business controls are in place and operating effectively to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.
Deep expertise in strategic communications, stakeholder engagement, and message design within a complex business and technology environment.
Exceptional writing, editing, and storytelling capabilities, with the ability to distill complex concepts into clear, compelling communications.
Demonstrated experience developing integrated communication strategies across multiple channels and stakeholder groups.
Strong capability in advising senior leaders on executive messaging, presentation content, speaking points, and communication approach.
Sound understanding of organizational change principles and the role of communications in supporting readiness, adoption, and sustainment.
Strong stakeholder management, influencing, and relationship-building skills, with the ability to operate effectively in a complex, matrixed environment.
Excellent verbal communication and facilitation skills, with the ability to build alignment and credibility at all levels of the organization.
Strong planning, prioritization, and delivery management skills, with the ability to manage multiple priorities and deadlines.
Ability to communicate large-scale, enterprise-wide initiatives across diverse audiences with consistency and impact.
Strong judgment, editorial discipline, and attention to detail in the development and review of executive-ready content.
Experience measuring communication effectiveness and using insights to strengthen engagement outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in strategic communications, executive communications, employee communications, or communications and engagement roles, ideally supporting enterprise transformation, delivery, or technology initiatives.
Experience partnering with change management teams and supporting enterprise change through integrated communications is strongly preferred.
Post-secondary education in Communications, Public Relations, Journalism, Business, Organizational Change, or a related discipline. PMP, Prosci, MBA, or equivalent credentials are considered an asset.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Leads strategic communications for Enterprise Delivery Office programs and enterprise initiatives, translating complex technology and transformation priorities into clear, audience-specific messaging and engagement plans. Advises senior leaders, governs communication quality and consistency, partners with change teams on readiness and adoption, and measures communication effectiveness.

Requirements

Requires 8+ years of experience in strategic, executive, or employee communications, ideally supporting enterprise transformation, delivery, or technology initiatives; experience partnering with change management teams is strongly preferred. A post-secondary education in communications, public relations, journalism, business, organizational change, or a related discipline is sought, while PMP, Prosci, MBA, or equivalent credentials are assets.

Skills

Strategic Communications
Executive Communications
Stakeholder Engagement
Message Design
Change Management
Communication Strategy
Audience Segmentation
Channel Planning
Executive Storytelling
Content Governance
Employee Communications
Editorial Skills
Communication Measurement
Influencing
Facilitation
Delivery Management

Benefits

Performance Bonus
Pension Matching
Profit-Sharing Matching
Generous Vacation

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Delivery Office
Technology Organization
Strategic Communications
Executive Communications
Employee Communications
Change Management
Enterprise Transformation
Stakeholder Engagement
Audience Segmentation
Channel Strategy
Leadership Messaging
Executive Storytelling
Communication Governance
Readiness
Adoption
Training
Sustainment
Operational Risk Management Framework
Regulatory Compliance Risk Management Framework
AML/ATF
Guidelines for Business Conduct
Prosci
PMP
MBA
Internal Communications

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