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Added 5 mins ago
Loadout Operator
Yara International
Belle Plaine, SK
…fertilizer. Yara International is a global fertilizer company, with operations in over 60 countries around the world. Yara's dynamic global presence and unique business model allows the…
Added 5 mins ago
OR
Wireless Manager - 1206 Maple Ridge
OSL Retail Services Inc
Maple Ridge, BC
- Other
Paid training (Personal in-store and online LMS training)
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SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new Manager, Acquisition Marketing.
Added 5 mins ago
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Independence Manager
PwC
Toronto, ON
- Full-time
As an Independence Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 5 mins ago
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Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
…recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex investing concepts…
Added 5 mins ago
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Nurse Practitioner Clinical Lead, HCP Onboarding & Clinical Education
Felix
Remote, Canada
- $108,000 to $120,000 CAD / year
- Contract
- Remote
…seeking an experienced Nurse Practitioner to own recruitment and training of new Felix healthcare practitioners (HCP). You’ll be the first point of contact for every new HCP, from the first…
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AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Reporting to the Chief Digital & Information Officer (CDIO), the Manager, AI Governance & Risk will lead the establishment, execution, and continuous evolution of the enterprise AI…
Added 5 mins ago
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Senior Director Finance
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Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
…overseen accounting and financial reporting, managed grant-funded operations, strengthened internal controls, improved budgeting and forecasting, and led finance systems and process…
Added 5 mins ago
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Manager, Instrumentation
CDN
Grande Prairie, AB
- Full-time
We are seeking a Manager, Instrumentation to lead and oversee the performance of our instrumentation division based out of Grande Prairie. This role is responsible for driving operational…
Added 5 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
…tools. The role involves collaborating with customer service and operations to ensure smooth order processing, timely delivery, and strong post-sale support. The Sales Representative will…
Added 5 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Kamloops, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 5 mins ago
CM
Team Lead
Canadian Mental Health Association Peel Dufferin
Brampton, ON
- Full-time
…– from developing a career growth plan to participating in training…
Added 5 mins ago
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Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
NOVO Health Services is seeking a strategic and experienced Operations Manager to lead courier and trucking operations across our New Hampshire market, ensuring safe, efficient, and…
Added 5 mins ago
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Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
The Senior Manager, ERP will lead internal teams and external partners while supporting enterprise initiatives, business integrations, and continuous improvement efforts across Finance, HR,…
Added 20 mins ago
UO
Educational Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital - Shaughnessy C Block (BCWHC)
- $4,576 to $4,808 CAD / month
- Part-time
The Educational Coordinator provides administrative and coordination support for academic training programs within the Department of Medical Genetics. The role supports program operations…
Added 20 mins ago
Retail Experience Lead
Fire & Flower Inc.
Weyburn, SK
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
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Retail Experience Lead
Fire & Flower Inc.
Estevan, SK
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 20 mins ago
Interim Retail Experience Lead
Fire & Flower Inc.
Spruce Grove, AB
The Interim Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift on a temporary basis.
Added 20 mins ago
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Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 20 mins ago
G Licence Truck Driver Night Shift
Diabetes Canada / National Diabetes Trust
Newmarket, ON
Reporting to the Operations Manager, this role will drive established routes to collect garbage dumped outside our designated charity donations bins and deliver these items to the waste…
Added 20 mins ago
Truck Driver Career Fair
Diabetes Canada / National Diabetes Trust
Newmarket, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours(part-time) or 40 hours(full-time) each week, driving established routes to collect donated clothing and…
Added 20 mins ago
Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Toronto, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 20 mins ago
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Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Extensive understanding of business operations and enterprise-level analytics.
Added 20 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Full-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 20 mins ago
V
Category Manager - Logistics / Chef de Catégorie - Logistique
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Scotiabank

Senior Manager, Change Management

Toronto, ON, M5H 1H1, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Sep 22, 2026

Original job description

Requisition ID: 273843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting to the Director, Change & Enablement, the role is responsible for developing and executing integrated communication and engagement strategies that enable leaders and employees to understand, align to, and adopt key enterprise initiatives.

The role is accountable for translating complex delivery, transformation, and organizational priorities into clear, compelling, and audience-specific communications and campaigns. It emphasizes communication strategy, executive and leadership messaging, stakeholder engagement, channel planning, and content governance, while partnering closely with dedicated change management resources on readiness, adoption, training, and sustainment activities.

The incumbent drives awareness, understanding, alignment, and engagement for initiatives with broad organizational impact. Success in the role is measured through communication effectiveness, stakeholder alignment, message consistency, leadership readiness, and the extent to which communications support confidence, adoption, and business outcomes.

Is this role right for you? In this role the successful candidate:

Leads the development and execution of strategic communication plans for EDO programs and enterprise initiatives, including audience segmentation, key messages, channel strategy, timing, and leadership communications.
Translates complex delivery and transformation priorities into clear, compelling, and audience-appropriate narratives for executives, leaders, and employees.
Provides strategic counsel to senior leaders on communication approach, message framing, executive storytelling, and engagement strategies to strengthen alignment and confidence during change.
Develops high-quality communication materials, including executive messages, presentations, speaking notes, intranet content, announcements, FAQs, and engagement assets.
Establishes communication governance and ensures consistency of tone, messaging, branding, and alignment to enterprise priorities across assigned initiatives.
Partners with delivery leads to align communications with change strategies, readiness needs, training activities, and adoption objectives, while maintaining clear accountability for communications as a distinct discipline.
Designs stakeholder engagement approaches that improve understanding, strengthen visibility of priorities, and support effective two-way communication.
Measures communication effectiveness using qualitative and quantitative insights and continuously refines messaging and channel strategies to improve reach, resonance, and action.
Contributes to the EDO brand and internal reputation through consistent storytelling, strong editorial standards, and coordinated communications.
Builds strong relationships across a diverse stakeholder landscape, anticipates communication risks, and proactively identifies opportunities to improve engagement.
Creates an environment that supports effective and efficient operations within the area of accountability and ensures day-to-day business controls are in place and operating effectively to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.
Deep expertise in strategic communications, stakeholder engagement, and message design within a complex business and technology environment.
Exceptional writing, editing, and storytelling capabilities, with the ability to distill complex concepts into clear, compelling communications.
Demonstrated experience developing integrated communication strategies across multiple channels and stakeholder groups.
Strong capability in advising senior leaders on executive messaging, presentation content, speaking points, and communication approach.
Sound understanding of organizational change principles and the role of communications in supporting readiness, adoption, and sustainment.
Strong stakeholder management, influencing, and relationship-building skills, with the ability to operate effectively in a complex, matrixed environment.
Excellent verbal communication and facilitation skills, with the ability to build alignment and credibility at all levels of the organization.
Strong planning, prioritization, and delivery management skills, with the ability to manage multiple priorities and deadlines.
Ability to communicate large-scale, enterprise-wide initiatives across diverse audiences with consistency and impact.
Strong judgment, editorial discipline, and attention to detail in the development and review of executive-ready content.
Experience measuring communication effectiveness and using insights to strengthen engagement outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in strategic communications, executive communications, employee communications, or communications and engagement roles, ideally supporting enterprise transformation, delivery, or technology initiatives.
Experience partnering with change management teams and supporting enterprise change through integrated communications is strongly preferred.
Post-secondary education in Communications, Public Relations, Journalism, Business, Organizational Change, or a related discipline. PMP, Prosci, MBA, or equivalent credentials are considered an asset.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Leads strategic communications for Enterprise Delivery Office programs and enterprise initiatives, translating complex technology and transformation priorities into clear, audience-specific messaging and engagement plans. Advises senior leaders, governs communication quality and consistency, partners with change teams on readiness and adoption, and measures communication effectiveness.

Requirements

Requires 8+ years of experience in strategic, executive, or employee communications, ideally supporting enterprise transformation, delivery, or technology initiatives; experience partnering with change management teams is strongly preferred. A post-secondary education in communications, public relations, journalism, business, organizational change, or a related discipline is sought, while PMP, Prosci, MBA, or equivalent credentials are assets.

Skills

Strategic Communications
Executive Communications
Stakeholder Engagement
Message Design
Change Management
Communication Strategy
Audience Segmentation
Channel Planning
Executive Storytelling
Content Governance
Employee Communications
Editorial Skills
Communication Measurement
Influencing
Facilitation
Delivery Management

Benefits

Performance Bonus
Pension Matching
Profit-Sharing Matching
Generous Vacation

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Delivery Office
Technology Organization
Strategic Communications
Executive Communications
Employee Communications
Change Management
Enterprise Transformation
Stakeholder Engagement
Audience Segmentation
Channel Strategy
Leadership Messaging
Executive Storytelling
Communication Governance
Readiness
Adoption
Training
Sustainment
Operational Risk Management Framework
Regulatory Compliance Risk Management Framework
AML/ATF
Guidelines for Business Conduct
Prosci
PMP
MBA
Internal Communications

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