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Added 12 mins ago
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Senior Project Manager (Design & Construction)
CORIX (CA) DE SERVICES LIMITED PARTNERSHIP
Vancouver, BC
- $124,617 to $148,581 CAD / year
- Other
Corix is looking for a Senior Project Manager to lead our largest and most complex district energy and utility infrastructure projects from development through design, construction,…
Added 27 mins ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 27 mins ago
Director of Information Technology
The Corporation of The City of St. Thomas
St. Thomas, ON
Under the general direction of the City Manager, the Director of Information Technology (IT) provides strategic leadership, direction, and oversight for the City's technology…
Added 27 mins ago
Health & Safety Manager - Delta, BC
Alpine Recruitment and Talent Attraction
Delta, BC · Surrey, BC · Vancouver, BC
We’re looking for a Health & Safety Manager who doesn’t just understand safety, but actually enjoy being out in it.
Added 27 mins ago
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Security DevOps Engineer
EnStream LP
Toronto, ON
- Full-time
Own day-to-day cloud security posture across AWS: GuardDuty, Security Hub, WAF, CloudTrail, KMS, and Secrets Manager.
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Associate Director
BMO
Toronto, ON · FCP
- Full-time
Minimizes BMO’s risk exposure by adhering to credit policies, regulatory standards, and operational guidelines.
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Senior Customer Success Manager
Malleum
Remote, Canada
- Full-time
- Remote
…environments. We are looking for a Senior Customer Success Manager who can build the customer success function from the ground up and become the leader who defines how we onboard customers,…
Added 42 mins ago
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Manager, Adult Intensive Services
Canadian Mental Health Association
Cambridge, ON · Guelph, ON
- Full-time
Reporting to the Director, Adult Services, the Manager, Adult Intensive Services provides leadership and operational oversight to the Adult Intensive Services team, ensuring high‑quality…
Added 42 mins ago
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AltaGas - Manager, Cash Processing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
The Manager, Cash Processing provides strategic and operational leadership for Accounts Payable, Expense Management, and Accounts Receivable Cash Receipts across AltaGas Corporate and…
Added 42 mins ago
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Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
…with business strategy, customer experience goals, and TD’s risk…
Added 42 mins ago
T
AVP, Legal - Technology Enablement, Data Analytics and Reporting
TD
Toronto, ON
- Full-time
Own the risk and control environment for Legal data management processes and supporting technology
Added 42 mins ago
T
AVP, Legal - Operations and Business Management
TD
Toronto, ON
- Full-time
Reporting to the VP & Head of, Global Legal Operations, the role translates strategic priorities into operational plans, provides integrated leadership across Legal Operations functions,…
Added 42 mins ago
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Senior Risk Manager, Corporate Segment ORM (5578)
TD
Toronto, ON
- Full-time
ORM is recruiting for a Senior Manager level position. Our department provides independent Operational Risk Management oversight of the Corporate Function groups across the bank (i.e. HR,…
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Operations Engineer
Brenntag
Brampton, ON · Canada / Brampton
- Full-time
Equipment review to ensure safety, efficiency, and compatibility from both a material and day-to-day operational perspective
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Market Development Manager
Desjardins
Saint-Jean-sur-Richelieu, QC · Caisse Desjardins du Haut-Richelieu
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 57 mins ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
We are seeking an AWS CloudOps Manager to lead the availability, performance, security, and cost efficiency of our cloud infrastructure. This role combines hands-on technical leadership…
Added 57 mins ago
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Personal Banking Associate
BMO
Waterloo, ON
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 57 mins ago
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Customer Service Representative
BMO
Waterloo, ON
- Part-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 57 mins ago
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Manager, Insurance & Risk Services
City of Burlington
SIMS Square
- Full-time
Reporting to the Deputy City Solicitor, the Manager, Insurance and Risk Services leads the City’s insurance and risk management programs to protect municipal assets and reduce liability…
Added 1 hour ago
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Security Product Manager
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Security Product Manager, you will play a key role in shaping and executing the vision for the security products under your responsibility. You will help guide investments, prioritize…
Added 1 hour ago
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Director, Light Rail Transit (LRT)
AECOM
Mississauga, ON
- Full-time
Lead selection of designs, products, and techniques; conduct risk and opportunity reviews and value engineering workshops to develop cost-efficient solutions that provide value.
Added 1 hour ago
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Banquet Captain
Hotel Equities Group, LLC
Guelph, ON
- Full-time
…delivering exceptional service, and helping our team achieve its operational and business…
Added 1 hour ago
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Senior Business Systems Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
The Senior BSA analyzes current processes, defines future-state requirements, and translates business, operational, control, and technology needs into AI-enabled product opportunities. The…
Added 1 hour ago
T
District Vice President, Durham, Canadian Personal Banking
TD
Ottawa, ON
- Full-time
· Meet TD's risk appetite and regulatory expectations: Serve as first line of defense for branch-related operational activities by partnering with Regional Delivery Excellence team
Added 1 hour ago
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Power BI Analyst
Insight Global
Toronto, ON
- $40 to $48 CAD / hour
- Contract
…analysis. The remaining 20% will involve regular administrative and operational support. They will work closely with the Senior Manager to understand business problem statements, assess…

Scotiabank

Senior Manager, Communications & Change Management

Toronto, ON, M5H 1H1, Canada

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Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 273843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting to the Director, Change & Enablement, the role is responsible for developing and executing integrated communication and engagement strategies that enable leaders and employees to understand, align to, and adopt key enterprise initiatives.

The role is accountable for translating complex delivery, transformation, and organizational priorities into clear, compelling, and audience-specific communications and campaigns. It emphasizes communication strategy, executive and leadership messaging, stakeholder engagement, channel planning, and content governance, while partnering closely with dedicated change management resources on readiness, adoption, training, and sustainment activities.

The incumbent drives awareness, understanding, alignment, and engagement for initiatives with broad organizational impact. Success in the role is measured through communication effectiveness, stakeholder alignment, message consistency, leadership readiness, and the extent to which communications support confidence, adoption, and business outcomes.

Is this role right for you? In this role the successful candidate:

Leads the development and execution of strategic communication plans for EDO programs and enterprise initiatives, including audience segmentation, key messages, channel strategy, timing, and leadership communications.
Translates complex delivery and transformation priorities into clear, compelling, and audience-appropriate narratives for executives, leaders, and employees.
Provides strategic counsel to senior leaders on communication approach, message framing, executive storytelling, and engagement strategies to strengthen alignment and confidence during change.
Develops high-quality communication materials, including executive messages, presentations, speaking notes, intranet content, announcements, FAQs, and engagement assets.
Establishes communication governance and ensures consistency of tone, messaging, branding, and alignment to enterprise priorities across assigned initiatives.
Partners with delivery leads to align communications with change strategies, readiness needs, training activities, and adoption objectives, while maintaining clear accountability for communications as a distinct discipline.
Designs stakeholder engagement approaches that improve understanding, strengthen visibility of priorities, and support effective two-way communication.
Measures communication effectiveness using qualitative and quantitative insights and continuously refines messaging and channel strategies to improve reach, resonance, and action.
Contributes to the EDO brand and internal reputation through consistent storytelling, strong editorial standards, and coordinated communications.
Builds strong relationships across a diverse stakeholder landscape, anticipates communication risks, and proactively identifies opportunities to improve engagement.
Creates an environment that supports effective and efficient operations within the area of accountability and ensures day-to-day business controls are in place and operating effectively to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.
Deep expertise in strategic communications, stakeholder engagement, and message design within a complex business and technology environment.
Exceptional writing, editing, and storytelling capabilities, with the ability to distill complex concepts into clear, compelling communications.
Demonstrated experience developing integrated communication strategies across multiple channels and stakeholder groups.
Strong capability in advising senior leaders on executive messaging, presentation content, speaking points, and communication approach.
Sound understanding of organizational change principles and the role of communications in supporting readiness, adoption, and sustainment.
Strong stakeholder management, influencing, and relationship-building skills, with the ability to operate effectively in a complex, matrixed environment.
Excellent verbal communication and facilitation skills, with the ability to build alignment and credibility at all levels of the organization.
Strong planning, prioritization, and delivery management skills, with the ability to manage multiple priorities and deadlines.
Ability to communicate large-scale, enterprise-wide initiatives across diverse audiences with consistency and impact.
Strong judgment, editorial discipline, and attention to detail in the development and review of executive-ready content.
Experience measuring communication effectiveness and using insights to strengthen engagement outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in strategic communications, executive communications, employee communications, or communications and engagement roles, ideally supporting enterprise transformation, delivery, or technology initiatives.
Experience partnering with change management teams and supporting enterprise change through integrated communications is strongly preferred.
Post-secondary education in Communications, Public Relations, Journalism, Business, Organizational Change, or a related discipline. PMP, Prosci, MBA, or equivalent credentials are considered an asset.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Manager leads strategic communications and change management initiatives to support the Enterprise Delivery Office within the technology organization. They are responsible for developing integrated communication strategies, advising senior leadership, and ensuring message consistency across complex transformation projects.

Requirements

Candidates must have at least 8 years of experience in strategic or executive communications, ideally within technology or transformation environments. A post-secondary degree in a relevant field is required, with professional certifications like PMP or Prosci considered an asset.

Skills

Strategic communications
Change management
Stakeholder engagement
Executive messaging
Storytelling
Content governance
Project management
Leadership communication
Communication strategy
Organizational change
Editorial standards
Relationship building
Influencing
Facilitation
Communication effectiveness

Benefits

Performance bonus
Company matching programs
Pension
Profit sharing
Generous vacation

Visa sponsorship

Not detected in the job text

Keywords

Strategic Communications
Change Management
Enterprise Delivery Office
Technology
Executive Messaging
Stakeholder Engagement
Transformation
Content Governance
PMP
Prosci
MBA
Editorial Standards
Communication Strategy
Leadership Readiness
Operational Risk
Regulatory Compliance
AML/ATF
Business Conduct
Internal Reputation
Channel Planning
Audience Segmentation
Corporate Communications
Employee Engagement
Matrixed Environment
Project Management

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