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Added 19 mins ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 19 mins ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
Fulfillment IQ (FIQ) is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 50 mins ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 1 hour ago
W
Directs Store Delivery Associate
Walmart
Squamish, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
EB
Store Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
ELC Beauty LLC
Calgary, AB
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
OA
Prototyping Workshop Technician - R&D-ANJOU, QC
Oldcastle APG
Montreal, QC
- Other
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
Added 1 hour ago
G
Forest Gardens Farm Team
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
…Rehabilitation, coordinating with the Grants and Prospect Development Manager while ultimately sharing information with the Board of Directors, you will help shape the future of our…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 2 hours ago
CP
Supervisor, Letter Carrier, Weekend - Relief
Canada Post / Postes Canada
Montreal, QC
- Full-time
Liaises with other supervisors and enablers to ensure effective coordination of operations or to solve operational problems.
Added 2 hours ago
T&
Production Supervisor
Tallow & Fries, Inc.
Mississauga, ON
- Full-time
We are seeking dedicated and experienced results-driven Shift Supervisor to lead and oversee all operations on our automated frozen french fries production line during an assigned shift in…
Added 4 hours ago
RL
Customer Quality Technologist (6 months assignment)
Romet Limited
ON · Mississauga, ON
- Full-time
Reporting directly to the Quality Systems Manager, the Customer Quality Technologist supports the timely resolution of customer concerns raised through CASES (customer complaints). The role…
Added 4 hours ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Position Overview: As an Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear…
Added 5 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…and by coordinating with other technical staff, such as the Manager of Laboratories (ML), Senior Scientific Assistants (SSAs), and Scientific Assistants (SAs), as needed for the day-to-day…
Added 5 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 7 hours ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 7 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 7 hours ago
ND
Project Officer
NATO DIANA
Halifax, NS
- $9,820.4 CAD / month
- Full-time
A minimum of 2 years of professional experience in roles involving data management, digital operations, project coordination, or information governance.
Added 8 hours ago
Account Manager
Amrize
AB · Calgary, AB
Join Amrize as a Account Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North…
Added 8 hours ago
Environment Coordinator
Amrize
Coquitlam, BC
Reporting to the Sr. Manager, Environment - Western Canada, this position will assist in optimizing environmental management practices and maintaining environmental compliance with all…
Added 8 hours ago
Sr Regional Health & Safety Manager
Amrize
Mississauga, ON
Further, as a strategic business partner with key business partners, the Sr. Regional Manager H&S must utilize best business practices and metrics to improve organizational safety.…
Added 8 hours ago
CC
Retail Assistant Store Manager
Canna Cabana
High River, AB
- Full-time
The Retail Assistant Store Manager at High River will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating…
Added 8 hours ago
LN
Box Office Supervisor
Live Nation Entertainment
Toronto, ON
- Part-time
Ticketmaster Canada is seeking the right individuals to fill various Box Office Supervisor roles based out of Toronto, Ont... This role is responsible for a variety of items as it relates…
Added 11 hours ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Position Overview: As an Office Clerk, you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear…
Added 11 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Full-time
…recovery activities, and acts as the delegate for the Credit Manager when they are away. The position is ideal for an experienced credit professional who wants to grow into a future…
Added 12 hours ago
H
Branch Operations Manager, British Columbia
Hussmann
Burnaby, BC
- Full-time
The Branch Operations Manager leads the day-to-day operations of a commercial refrigeration service and installation business in British Columbia. The role is responsible for managing field…

Scotiabank

Senior Manager, Communications & Change Management

Toronto, ON, M5H 1H1, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 273843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting to the Director, Change & Enablement, the role is responsible for developing and executing integrated communication and engagement strategies that enable leaders and employees to understand, align to, and adopt key enterprise initiatives.

The role is accountable for translating complex delivery, transformation, and organizational priorities into clear, compelling, and audience-specific communications and campaigns. It emphasizes communication strategy, executive and leadership messaging, stakeholder engagement, channel planning, and content governance, while partnering closely with dedicated change management resources on readiness, adoption, training, and sustainment activities.

The incumbent drives awareness, understanding, alignment, and engagement for initiatives with broad organizational impact. Success in the role is measured through communication effectiveness, stakeholder alignment, message consistency, leadership readiness, and the extent to which communications support confidence, adoption, and business outcomes.

Is this role right for you? In this role the successful candidate:

Leads the development and execution of strategic communication plans for EDO programs and enterprise initiatives, including audience segmentation, key messages, channel strategy, timing, and leadership communications.
Translates complex delivery and transformation priorities into clear, compelling, and audience-appropriate narratives for executives, leaders, and employees.
Provides strategic counsel to senior leaders on communication approach, message framing, executive storytelling, and engagement strategies to strengthen alignment and confidence during change.
Develops high-quality communication materials, including executive messages, presentations, speaking notes, intranet content, announcements, FAQs, and engagement assets.
Establishes communication governance and ensures consistency of tone, messaging, branding, and alignment to enterprise priorities across assigned initiatives.
Partners with delivery leads to align communications with change strategies, readiness needs, training activities, and adoption objectives, while maintaining clear accountability for communications as a distinct discipline.
Designs stakeholder engagement approaches that improve understanding, strengthen visibility of priorities, and support effective two-way communication.
Measures communication effectiveness using qualitative and quantitative insights and continuously refines messaging and channel strategies to improve reach, resonance, and action.
Contributes to the EDO brand and internal reputation through consistent storytelling, strong editorial standards, and coordinated communications.
Builds strong relationships across a diverse stakeholder landscape, anticipates communication risks, and proactively identifies opportunities to improve engagement.
Creates an environment that supports effective and efficient operations within the area of accountability and ensures day-to-day business controls are in place and operating effectively to meet obligations related to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.
Deep expertise in strategic communications, stakeholder engagement, and message design within a complex business and technology environment.
Exceptional writing, editing, and storytelling capabilities, with the ability to distill complex concepts into clear, compelling communications.
Demonstrated experience developing integrated communication strategies across multiple channels and stakeholder groups.
Strong capability in advising senior leaders on executive messaging, presentation content, speaking points, and communication approach.
Sound understanding of organizational change principles and the role of communications in supporting readiness, adoption, and sustainment.
Strong stakeholder management, influencing, and relationship-building skills, with the ability to operate effectively in a complex, matrixed environment.
Excellent verbal communication and facilitation skills, with the ability to build alignment and credibility at all levels of the organization.
Strong planning, prioritization, and delivery management skills, with the ability to manage multiple priorities and deadlines.
Ability to communicate large-scale, enterprise-wide initiatives across diverse audiences with consistency and impact.
Strong judgment, editorial discipline, and attention to detail in the development and review of executive-ready content.
Experience measuring communication effectiveness and using insights to strengthen engagement outcomes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

8+ years of experience in strategic communications, executive communications, employee communications, or communications and engagement roles, ideally supporting enterprise transformation, delivery, or technology initiatives.
Experience partnering with change management teams and supporting enterprise change through integrated communications is strongly preferred.
Post-secondary education in Communications, Public Relations, Journalism, Business, Organizational Change, or a related discipline. PMP, Prosci, MBA, or equivalent credentials are considered an asset.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Manager leads strategic communications and change management initiatives to support the Enterprise Delivery Office within the technology organization. They are responsible for developing integrated communication strategies, advising senior leadership, and ensuring message consistency across complex transformation projects.

Requirements

Candidates must have at least 8 years of experience in strategic or executive communications, ideally within technology or transformation environments. A post-secondary degree in a relevant field is required, with professional certifications like PMP or Prosci considered an asset.

Skills

Strategic communications
Change management
Stakeholder engagement
Executive messaging
Storytelling
Content governance
Project management
Leadership communication
Communication strategy
Organizational change
Editorial standards
Relationship building
Influencing
Facilitation
Communication effectiveness

Benefits

Performance bonus
Company matching programs
Pension
Profit sharing
Generous vacation

Visa sponsorship

Not detected in the job text

Keywords

Strategic Communications
Change Management
Enterprise Delivery Office
Technology
Executive Messaging
Stakeholder Engagement
Transformation
Content Governance
PMP
Prosci
MBA
Editorial Standards
Communication Strategy
Leadership Readiness
Operational Risk
Regulatory Compliance
AML/ATF
Business Conduct
Internal Reputation
Channel Planning
Audience Segmentation
Corporate Communications
Employee Engagement
Matrixed Environment
Project Management

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