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Added 1 day ago
Solution Architect, Google Workspace & Gemini AI
Tundra Technical Solutions
Toronto, ON
$130,000 to $145,000 CAD / year
Full-time
Our client is seeking a highly skilled and strategic Solution Architect, Google Workspace & Gemini AI to lead the design, security, and operational enablement of our enterprise Google…
Added 5 days ago
Director, Demand Generation
Klue
Remote, Canada
$130,000 to $180,000 CAD / year
Full-time · Remote
…deals. From campaigns and events to SDR targeting and marketing ops support, you're the connective tissue that turns marketing activity into qualified…
Added 6 days ago
Production Operations Manager
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Toronto, ON · SCC
Full-time
The Senior Manager, Production Operations Transformation will lead the evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the organization's…
Added 1 day ago
Gestionnaire, Opérations Qualité et Projets / Manager, QA Operations & Projects
Jubilant Pharma Limited
Montreal, QC
Full-time
We are seeking a skilled and people-focused Manager, QA Operations & Projects to join our team.
Added 9 days ago
Senior Manager, Marketing Analytics
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$128,000 to $176,000 CAD / year
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…data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own the measurement layer for the entire marketing org - campaign and channel…
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Lead Product Manager, ROI & Reporting
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Toronto, ON · Montreal, QC
$130,000 to $207,000 CAD / year
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Added 2 days ago
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Advertising Operations Coordinator (Temporary - 6 Months)
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The Advertising Operations Coordinator is the glue between our clients, strategists and advertising operations team members. You ensure no ball is dropped while the Senior Advertising…
Added 2 days ago
Intermediate Product Owner, Email CRM
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Calgary, AB
Reporting to the Manager, CRM Ops and Enablement, you will own and support the development of CRM capabilities within WestJet's Martech ecosystem. This includes designing and building…
Added 2 days ago
Product Manager, Lifecycle Management
Pebl
Remote, Canada
$112,738 to $169,000 CAD / year
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Added 2 months ago
Sales Operations Manager
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The Sales Operations Manager is a critical hire within the Revenue Operations org, sitting at the intersection of sales strategy and operational execution. This is a strategic role that…
Added 3 days ago
People & Culture Manager
Academy Inc
Toronto, ON
Academy is looking for a People & Culture Manager to help us do exactly that.
Added 3 days ago
Engineering Program Manager, App Store, Apple Services Engineering
Apple
Vancouver, BC
Full-time
A track record of building products by driving collaboration across product, design, engineering, QA, ops, and other key stakeholders.
Added 3 days ago
Engineering Program Manager, App Store, Apple Services Engineering
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Vancouver, BC
A track record of building products by driving collaboration across product, design, engineering, QA, ops, and other key stakeholders.
Added 4 days ago
Shark Retail Content Specialist, North America
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Sr Data Gov. Lead, Auto & Ops
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Senior Manager Software Development
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Coordo. Opérations Clients | Customer Ops Coordinator
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Montreal, QC
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We are seeking a Customer Operations Coordinator to support our team. This role follows a hybrid schedule based out of the Montreal Office and will be reporting to the Regional Manager of…
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Senior Manager Software Development
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Toronto, ON
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Join RBC as a Senior Manager, Software Development in RBC Ops Tech, where you will lead product delivery for multiple applications and drive organizational transformation through strategic…
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Coordo. Opérations Clients | Customer Ops Coordinator
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We are seeking a Customer Operations Coordinator to support our team. This role follows a hybrid schedule based out of the Montreal Office and will be reporting to the Regional Manager of C
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Senior Retail Operations Advisor, Gas Bar/C-Store
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Senior Technical Manager - Networking & DNS Infrastructure
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…transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage,…
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Director (Head) of Customer Success Management
Portless
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Added 5 days ago
Director (Head) of Customer Success Management
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Remote, Canada
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Health Scoring on Leading Indicators: Partner with CS Operations to design and maintain a merchant health score built on volume trend, exception rate, SLA attainment, stockout risk, invoice…
Added 6 days ago
GTM
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Scotiabank

Senior Manager, Global Identity Enablement Operations

Toronto, ON, M1K 5L1, Canada

Posting language: English
Posted: Aug 16, 2026

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Original job description

Requisition ID: 262222

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team
The Global Identity Enablement Operations (GIEO) team within Identity and Access Management Operations (IAMO) is responsible for the security posture, and continuous improvement of enterprise identity services. This includes operational oversight and technical subject matter expertise for Microsoft Active Directory (AD) and Microsoft Entra ID, identity risk and vulnerability remediation, support for identity governance standards and adoption, and partnership with internal stakeholders to meet audit and regulatory requirements.

The Role:
Reporting to the Director of Identity Lifecycle Management, the Sr. Manager is a technical people leader responsible for leading the Global Identity Enablement Operations team that drives remediation of Active Directory identity vulnerabilities, provides subject matter expertise for Active Directory on-prem, Entra ID in support of identity audits and regulatory engagements, and strengthens operational controls for enterprise identities. This role partners closely with Identity Governance to align guides and processes that drive enterprise adoption and standardization, while continuously improving operational tasks through automation and process enhancements across Entra ID and AD identity services.
The Sr. Manager, Global Identity Enablement Operations will partner and collaborate with the Sr. Manager, Identity Lifecycle Management (ILM) to align on shared process improvements and synchronize the transition of identity engagements from project delivery into Business-as-Usual (BAU) operational tasks.
This partnership ensures operating procedures, handoffs, and controls are consistently implemented, enabling scalable, standardized identity operations across the Enterprise.

Is this role right for you? In this role, you will:
In detail, the Sr. Manager, Global Identity Enablement Operations will:

•Champion a customer-focused culture and leverage broader Bank relationships, systems, and knowledge •Lead remediation of AD identity vulnerabilities and control gaps, including triage, risk classification, tracking, and reporting •Provide technical leadership to ensure AD and Entra identity security controls are effective across the Enterprise •Address identity risks within the Bank’s risk appetite through governance, operational controls, and timely remediation •Serve as an AD and Entra SME for audit and regulatory engagements, including walkthroughs, evidence gathering, response coordination, and remediation •Partner with Identity Governance to align standards, guides, and procedures for consistent enterprise adoption •Partner with the Sr. Manager, ILM to improve cross-team processes and align project-to-BAU transitions •Provide guidance on identity lifecycle processes, privileged access, and urgent access scenarios for AD and Entra-integrated platforms •Improve processes and tasks through automation to reduce manual effort, improve quality, and increase SLA attainment •Enhance Entra ID and AD operations through documentation, runbooks, monitoring alignment, and control testing •Develop and execute remediation plans for AD and Entra audit, regulatory, and risk findings •Prioritize, track, and report on vulnerability remediation, operational issues, and escalations through established governance and metrics •Provide after-hours support for urgent identity incidents, vulnerability escalations, and critical operational issues •Coordinate with ILM Ops, engineering, and platform teams to resolve root causes and implement preventative controls •Escalate high-priority issues affecting availability, security posture, customer impact, or regulatory risk with clear recommendations •Identify recurring AD and Entra issues and lead continuous improvement with cross-functional partners •Apply the Bank’s risk appetite and risk culture to day-to-day identity operations and prioritization •Provide audit evidence and operational reporting as required for requests and engagements •Champion a high-performance, inclusive work environment •Complete additional tasks as assigned

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

•Minimum 5 years of people management and leadership experience •Minimum 10 years of IAM operations experience, including hands-on expertise in Microsoft Active Directory and Microsoft Entra ID •Ability to lead complex technical work, translate risk into operational outcomes, and make sound decisions under pressure •Experience supporting technical audit and regulatory reviews, including evidence preparation, control narratives, and remediation tracking •Experience with identity security controls, vulnerability management, and remediation in enterprise environments •Strong technical knowledge of Windows Server, Windows OS, Microsoft Active Directory, and Microsoft Entra ID •Experience using AI and agentic AI to drive automation and operational efficiency in IAM environments •Experience with ServiceNow, including reporting, dashboards, and operational metrics •Experience supporting IGA processes and driving adoption of standards •Strong knowledge of identity lifecycle, privileged access, and operational control design •Strong knowledge of information security policies, standards, and identity-related access requirements •Strong stakeholder management and communication skills, including the ability to explain identity risk to non-technical audiences •Ability to work across cross-functional teams in operations, engineering, governance, and risk and compliance •Ability to build positive working relationships and collaborate effectively with internal and external colleagues •Strong analytical skills to interpret identity telemetry, vulnerability findings, and operational data •Strong organizational skills to manage multiple intake channels and balance delivery with remediation commitments •Strong verbal and written communication skills in English; Spanish is an asset •Technical and security certifications such as Microsoft (Azure/Entra), MCSE/MCSA or equivalent, CISM, CISSP, or GIAC are assets •PowerShell scripting and automation experience, including Microsoft Graph and REST APIs, is an asset

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Lead the Global Identity Enablement Operations team to remediate Active Directory vulnerabilities and ensure the security of enterprise identity services. Partner with governance and lifecycle management teams to standardize operational controls and automate identity tasks.

Requirements

Requires at least 10 years of IAM operations experience and 5 years of people management leadership. Must possess deep technical expertise in Microsoft Active Directory and Entra ID, along with experience managing technical audits and regulatory reviews.

Skills

People Management
Microsoft Active Directory
Microsoft Entra ID
Identity and Access Management
Vulnerability Remediation
Audit and Regulatory Compliance
Identity Governance
Automation
ServiceNow
Stakeholder Management
Risk Management
Windows Server
PowerShell
Microsoft Graph API
REST APIs
Identity Lifecycle Management

Visa sponsorship

Not detected in the job text

Keywords

Active Directory
Microsoft Entra ID
IAM
Identity Governance
Vulnerability Management
Audit Compliance
Windows Server
ServiceNow
PowerShell
Microsoft Graph
REST API
CISM
CISSP
GIAC
MCSE
MCSA
Privileged Access
Identity Lifecycle
Risk Appetite
Automation
Agentic AI
Enterprise Security
SLA Attainment
Runbooks
Control Testing
Technical Leadership

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