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Added 13 mins ago
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Scotiabank

Senior Manager, Loyalty Financial Analytics

Toronto, ON, M5C 2W1, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 13, 2026

Original job description

Requisition ID: 276254

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of Loyalty & Partnerships, Canadian Banking ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Accountable for the successful business management and data-informed performance management recommendations and reporting for the Loyalty and Partnerships team.

Accountable for monthly reporting of all financial metrics for the loyalty rewards program, including cost per point reporting, redemption, and liability forecasting, modelling.
Champions a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Acquire and enhance knowledge of business/product strategies, competitive practices, market insights, advanced analytical tools/methodologies to continuously improve analytics value

Manage and be the subject matter expert in both vendor and internal financial reporting, reconciliation of points redemptions, points earn and redemption.

Leverage loyalty data and modelling to derive business insights to forecast customer behaviour and inform program changes and enhancements

Maintains external focus on key trends on loyalty models in the areas of liability management, loyalty related ROI technics and analyses

Analysis and Reporting

Develop executive dashboards and create impactful analytic presentations leveraging data visualization techniques.

Ensure the accuracy of dashboards and financial reports to forecast financial, member and client trends.

Lead the development of ad hoc and deep dive analyses to understand loyalty client base holistically and generate meaningful learnings for senior leadership.

Advanced structured and unstructured analysis with the mandate to transform loyalty via actionable insights.

Vendor and Partner Financial Management

Coordinate with Finance on effective vendor management controls related to liability management.

Managing contractual commitments by completing a thorough interpretation of the contract, presenting to senior leadership for alignment and creating monitoring review process while meeting bank’s standards on data governance and privacy policies

Ensure appropriate financial oversight for partners including forecasting, actual reporting, trend analysis, financial opportunity sizing to support business case development

Support potential partnership RFP, inclusive of financial models (forecasting, ROI analysis and ratios)

Business Management

Develop business insights to optimize program strategy and decisions leveraging financial analytics; work with external industry experts to increase levels of sophistication with liability and financial models

Collaborate with Loyalty and Partnerships leadership to design and execute business casing and best practices on building models to quantify financial impacts for loyalty initiatives

Governance

Collaborate with Retail products teams on monthly loyalty attestation process, variances and gaps, as required.

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Business Degree or MBA, strong background in business, mathematics, actuarial science5-7+ years in consulting, finance, and loyalty rewardsCPA is an asset
Demonstrated experience and understanding of global loyalty financial analytics trends and business models
Strong modelling and business casing skills
Excellent written, presentation and communication skills, ability to communicate on a broad spectrum (from operational discussions to high-level, executive vision)
Excellent analytical and critical thinking capabilities
Results-oriented, self-starter, with highly effective strategic influencing and negotiating skills
Strong leadership skills to motivate and lead team through times where deliverables are high pressure/high risk/tight timelines
Demonstrated ability to work in a fast-paced, high energy environment with a proven ability to meet multiple deadlines and tasks
Excellent project delivery skills, with proven accomplishments leading cross-functional projects

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Senior Manager is responsible for managing financial metrics, reporting, and data-informed performance management for the Loyalty and Partnerships team. They will lead deep-dive analyses, oversee vendor financial management, and collaborate with leadership to optimize program strategy through financial modelling.

Requirements

Candidates must possess a business degree or MBA with 5-7+ years of experience in consulting, finance, or loyalty rewards. Strong modelling skills, excellent communication abilities, and a proven track record in project delivery are essential for this role.

Skills

Financial analytics
Loyalty program management
Business casing
Data modelling
Financial reporting
Strategic influencing
Project delivery
Executive presentation
Data visualization
Liability management
Risk management
Vendor management
Analytical thinking
Critical thinking
Leadership
Communication

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Tuition assistance
Employee resource groups
Workplace accommodations

Visa sponsorship

Not detected in the job text

Keywords

Loyalty Analytics
Financial Modelling
Business Casing
Liability Forecasting
ROI Analysis
Executive Dashboards
Data Visualization
Vendor Management
Contractual Commitments
Data Governance
Privacy Policies
Retail Banking
Risk Appetite
Compliance
AML
ATF
Strategic Influencing
Cross-functional Projects
Actuarial Science
CPA
Financial Reporting
Market Insights
Performance Management
Business Strategy
Financial Oversight

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Work requirements

Jobs in Canada