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Added 1 hour ago
GC
Part-Time Surveillance Operator - Casino Mohawk
Great Canadian Entertainment
Milton, ON
- Part-time
Under the general direction of the Manager, Surveillance, this position is responsible for monitoring interior and exterior areas of a property by closed circuit television cameras and…
Added 1 hour ago
M(
Manager, Scotia Club (14-month contract)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 1 hour ago
T
Personal Banker Trainee
TD
Dawson Creek, BC
- Full-time
For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to…
Added 1 hour ago
CE
Senior Plant Engineer
Cenovus Energy
Calgary, AB
- Full-time
…supporting Cenovus’s Conventional business. Reporting to the Sr. Manager, Process & Facilities Engineering, this dynamic role plays a key part in maximizing asset value through technical…
Added 1 hour ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
Working at Bruce Power, you can enjoy the benefits of small-town living with outdoor adventures and a rewarding career. As part of our progressive, diverse, and inclusive workplace, you…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.
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General Manager PWLCL
Connecting Care (2000) Inc.
Cold Lake, AB
The General Manager is responsible for setting the tone within the Community by modelling a healthy community culture in accordance with the Mission, Vision and Core Values. The General…
Added 2 hours ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
Must meet the licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.
Added 2 hours ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
Must meet the licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.
Added 3 hours ago
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Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
Manager, Compliance Monitoring & Testing is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 3 hours ago
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Pest Control Technician
Rentokil Initial
Peace River, AB
- $43,000 to $45,000 CAD / year
- Full-time
Willing to obtain and maintain Structural Exterminator Licensing within the province with manager assistance
Added 3 hours ago
HI
Personal Lines Account Manager, Retail
HUB International
Brantford, ON
- Full-time
Are you passionate about building relationships, delivering tailored insurance solutions, and making a real impact for clients? HUB International is seeking a Personal Lines Account Manager…
Added 4 hours ago
B
Associate
BMO
Toronto, ON · FCP
- Full-time
Must meet the licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.
Added 4 hours ago
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Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 4 hours ago
CO
Airport Operations Serviceperson (AFFS) "A"
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring…
Added 4 hours ago
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End-User Support Specialist – 1 year contract
Pinchin Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in…
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Ensure proper tariff classification, country-of-origin management, export licensing, and customs valuation processes.
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UO
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer, Innovate Calgary
University of Calgary
Calgary, AB
- Full-time
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Added 4 hours ago
Senior Technical Specialist
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End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Pinchin makes buildings and environments better. We are a multidisciplinary engineering and consulting firm with offices across North America. Our teams bring together expertise in…
Added 5 hours ago
SA
Automotive Finance Manager
Shift Auto Group
Halifax, NS
- Full-time
We're looking for an experienced, customer-focused Finance Manager to join our team and play an important role in our continued success.
Added 5 hours ago
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Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
Manager, Compliance Monitoring & Testing is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 5 hours ago
T
Personal Banker Trainee
TD
Riverview, NB
- Full-time
For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to…
Added 5 hours ago
T
Senior Personal Banker Trainee - Investing
TD
Toronto, ON
- Full-time
For roles requiring Mutual Fund licensing, applicable registration requirements with the Canadian Investment Regulatory Organization (CIRO) must be met. Licensing registration is subject to…
Added 5 hours ago
SL
Business Development Partner
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AB · Red Deer, AB
- Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…

Scotiabank

Senior Relationship Manager

Hamilton, ON, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277912

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell, retention of existing Dealer Finance commercial customers in a specified geographic area. Through relationship selling, he/she develops and manages a customer portfolio, to ensure an effective contribution to the overall success of the unit. This includes meeting financial objectives related to the profitable growth and retention of the individual assigned portfolio and maximizing opportunities to grow the business.

He/she conducts sales planning and fulfills the execution of sales & service for existing and potential new clients within the geographic market area. Incumbent would have the primary responsibility for development and preparation of all credit proposals for new deals. He/she is responsible for meeting negotiated goals which include business development goals, credit quality objectives and customer satisfaction goals.

Accountabilities:

Promotes the development and profitable growth of the Dealer Finance commercial portfolio in the assigned market area by:

Developing and acting upon qualified prospects / leads to maximize business development opportunities for sustainable and profitable growth;
Identifying prospects/referrals from other internal/external networks.

Pursues a business development program within the assigned portfolio of Dealers according to agreed upon growth objectives by:

Direct selling of credit and non-credit commercial products;
Increasing retail market share from Floorplan stores.
Maintaining an appropriate ongoing sales pipeline;
Maintaining effective follow-up with existing clients;
Update client or contact information accurately and in a timely fashion.

Builds and maintains a market profile in the assigned market area with both internal and external contacts by:

Building and maintaining an awareness of market area and general economic conditions;
Participating in related external events and associations to develop and expand network of contacts;
Liaising and utilizing appropriate segment/product specialist to fulfill identified client needs;
Participating in local professional and community events and associations to develop and expand network of contacts.

Ensures all aspects of assigned relationships receive ongoing attention, to achieve customer satisfaction as required to maintain, improve, grow and retain the relationship by:

Using strong knowledge of the Bank’s products and services including credit application, pricing and underwriting;
Actively seeking customer feedback on Bank products and services and the delivery of customer service;
Liaising with Centre partners for fulfillment (including annual credit review process, documentation, security registration) and service activities;
Liaising with Centre partners for compliance monitoring and reporting actions as required;
Partner with internal product specialists as required.

Manage a portfolio of assigned clients at an acceptable level of risk by:

Developing credit proposals for new customers, and reviewing credit reviews in a timely and sufficiently detailed fashion;
Developing recommendations on customer proposals within standard Bank policies and forwarding as per established processes for adjudication;
Ensuring all documentation is properly prepared and executed;
Ensuring accounts adhere to the conditions of authorization;
Identifying and resolving deviations from the conditions of authorization.

Safeguards the Bank’s assets and liabilities by maintaining the quality of assigned portfolio by:

Ensuring all aspects of the lending cycle are monitored, controlled and managed;
Maintaining adherence to the Bank’s KYC policies and guidelines, the Anti-Money Laundering program and Guidelines for Business Conduct, by following and reporting any unusual occurrences or fraudulent activities.

Is this role right for you? In this role, you will:

The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank’s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views bothwithin the Bank and externally in the marketplace.
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives andsolutions.

External education and/or licensing prerequisites: undergraduate degree in Business or Economics or work equivalency. Other training requirements as determined by the Bank from time to time.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Excellent networking and interpersonal skills
Excellent communication skills (oral and written)
Excellent relationship management skills
Experienced credit skills
Good knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model.
Expert sales/closing skills
Thorough knowledge of relationship building and teamwork skills
Ability to manage customer expectations versus the Banks and mediate solutions between the two.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for developing new business opportunities and managing a portfolio of commercial Dealer Finance clients within a specific geographic area. They must prepare credit proposals, ensure portfolio risk management, and meet financial growth and customer satisfaction objectives.

Requirements

Candidates must possess expert-level credit skills in automotive finance and a thorough understanding of the Canadian Dealer Finance market. An undergraduate degree in Business or Economics, or equivalent work experience, is required along with excellent networking and interpersonal abilities.

Skills

Relationship management
Credit analysis
Business development
Automotive finance
Sales planning
Underwriting
Portfolio management
Networking
Communication skills
Commercial lending
Risk management
Customer service
Financial analysis
Negotiation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Dealer Finance
Commercial Banking
Credit Proposals
Underwriting
Portfolio Management
Business Development
Automotive Industry
Relationship Selling
Floorplan
Risk Management
KYC
Anti-Money Laundering
Sales Pipeline
Financial Objectives
Market Analysis
MS Word
Excel
PowerPoint
Lotus Notes
Lending Cycle
Customer Profitability
Credit Quality
Commercial Lending
Deposit Products
Relationship Building

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