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Added 8 mins ago
CO
Growth Coordinator
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Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 8 mins ago
CO
Human Resources Generalist
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- Full-time
The Human Resources Generalist plays a key role in supporting employees and managers across the organization while delivering a broad range of human resources programs, services, and…
Added 8 mins ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
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Added 8 mins ago
LM
Head of Department – Medical Biology Laboratory
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Quebec, QC
- Full-time
…operations, work collaboratively with the two assistant managers, and provide practical support to the teams. The position is primarily daytime. Occasional evening or weekend availability…
Added 8 mins ago
AE
Human Resources Coordinator- Early Career
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- Full-time
Ongoing support for your professional development and growth
Added 8 mins ago
TE
Sales Manager
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- Full-time
…technology organization. Reporting to the Vice President of Business Development, the Field Sales Manager will lead a team of 3 to 5 Account Executives responsible for driving new business…
Added 8 mins ago
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Specialist, Designated Sales Associate - Denim
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- Full-time
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Added 8 mins ago
UO
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer, Innovate Calgary
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- Full-time
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Added 23 mins ago
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Added 38 mins ago
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Toronto, ON
- Internship
Reporting to the Manager, International Customer Service, the International Customer Service Advisor, as part of the Customer Service team, is responsible for the coordination of all…
Added 38 mins ago
CH
Director of Food & Beverage
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- Full-time
…bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in…
Added 38 mins ago
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Manager Grocery - FreshCo Winkler
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Added 38 mins ago
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Grocery - Manager Grocery
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- Full-time
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Added 38 mins ago
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Growth Manager - Canadian Market
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London, ON
- Full-time
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Added 38 mins ago
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Automotive Finance Manager
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- Full-time
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Added 38 mins ago
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Manager Financial Planning & Analysis
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Added 38 mins ago
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- Full-time
A hybrid work environment, with in-office and remote work determined by business needs and role requirements.
Added 38 mins ago
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Manager Business Markets
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Toronto, ON
- Full-time
You will lead a best-in-class business markets team to maximize RBC’s position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an…
Added 38 mins ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 53 mins ago
SL
Business Development Partner
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AB · Red Deer, AB
- Full-time
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Added 53 mins ago
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Global Brand GTM Operations Manager
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- Full-time
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Added 53 mins ago
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Added 1 hour ago
BT
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Added 1 hour ago
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Supervisor, Roads
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Markham, ON
- $109,744 to $143,867 CAD / year
- Full-time
Reporting to the Sr. Manager, Roads & Survey, you will be responsible for the coordination, supervision and administration of roads maintenance functions within an assigned geographic area…
Added 1 hour ago
Senior Relationship Manager
Scotiabank
Hamilton, ON
The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell,…

Scotiabank

Senior Relationship Manager

Hamilton, ON, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277912

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell, retention of existing Dealer Finance commercial customers in a specified geographic area. Through relationship selling, he/she develops and manages a customer portfolio, to ensure an effective contribution to the overall success of the unit. This includes meeting financial objectives related to the profitable growth and retention of the individual assigned portfolio and maximizing opportunities to grow the business.

He/she conducts sales planning and fulfills the execution of sales & service for existing and potential new clients within the geographic market area. Incumbent would have the primary responsibility for development and preparation of all credit proposals for new deals. He/she is responsible for meeting negotiated goals which include business development goals, credit quality objectives and customer satisfaction goals.

Accountabilities:

Promotes the development and profitable growth of the Dealer Finance commercial portfolio in the assigned market area by:

Developing and acting upon qualified prospects / leads to maximize business development opportunities for sustainable and profitable growth;
Identifying prospects/referrals from other internal/external networks.

Pursues a business development program within the assigned portfolio of Dealers according to agreed upon growth objectives by:

Direct selling of credit and non-credit commercial products;
Increasing retail market share from Floorplan stores.
Maintaining an appropriate ongoing sales pipeline;
Maintaining effective follow-up with existing clients;
Update client or contact information accurately and in a timely fashion.

Builds and maintains a market profile in the assigned market area with both internal and external contacts by:

Building and maintaining an awareness of market area and general economic conditions;
Participating in related external events and associations to develop and expand network of contacts;
Liaising and utilizing appropriate segment/product specialist to fulfill identified client needs;
Participating in local professional and community events and associations to develop and expand network of contacts.

Ensures all aspects of assigned relationships receive ongoing attention, to achieve customer satisfaction as required to maintain, improve, grow and retain the relationship by:

Using strong knowledge of the Bank’s products and services including credit application, pricing and underwriting;
Actively seeking customer feedback on Bank products and services and the delivery of customer service;
Liaising with Centre partners for fulfillment (including annual credit review process, documentation, security registration) and service activities;
Liaising with Centre partners for compliance monitoring and reporting actions as required;
Partner with internal product specialists as required.

Manage a portfolio of assigned clients at an acceptable level of risk by:

Developing credit proposals for new customers, and reviewing credit reviews in a timely and sufficiently detailed fashion;
Developing recommendations on customer proposals within standard Bank policies and forwarding as per established processes for adjudication;
Ensuring all documentation is properly prepared and executed;
Ensuring accounts adhere to the conditions of authorization;
Identifying and resolving deviations from the conditions of authorization.

Safeguards the Bank’s assets and liabilities by maintaining the quality of assigned portfolio by:

Ensuring all aspects of the lending cycle are monitored, controlled and managed;
Maintaining adherence to the Bank’s KYC policies and guidelines, the Anti-Money Laundering program and Guidelines for Business Conduct, by following and reporting any unusual occurrences or fraudulent activities.

Is this role right for you? In this role, you will:

The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank’s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views bothwithin the Bank and externally in the marketplace.
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives andsolutions.

External education and/or licensing prerequisites: undergraduate degree in Business or Economics or work equivalency. Other training requirements as determined by the Bank from time to time.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Excellent networking and interpersonal skills
Excellent communication skills (oral and written)
Excellent relationship management skills
Experienced credit skills
Good knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model.
Expert sales/closing skills
Thorough knowledge of relationship building and teamwork skills
Ability to manage customer expectations versus the Banks and mediate solutions between the two.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for developing new business opportunities and managing a portfolio of commercial Dealer Finance clients within a specific geographic area. They must prepare credit proposals, ensure portfolio risk management, and meet financial growth and customer satisfaction objectives.

Requirements

Candidates must possess expert-level credit skills in automotive finance and a thorough understanding of the Canadian Dealer Finance market. An undergraduate degree in Business or Economics, or equivalent work experience, is required along with excellent networking and interpersonal abilities.

Skills

Relationship management
Credit analysis
Business development
Automotive finance
Sales planning
Underwriting
Portfolio management
Networking
Communication skills
Commercial lending
Risk management
Customer service
Financial analysis
Negotiation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Dealer Finance
Commercial Banking
Credit Proposals
Underwriting
Portfolio Management
Business Development
Automotive Industry
Relationship Selling
Floorplan
Risk Management
KYC
Anti-Money Laundering
Sales Pipeline
Financial Objectives
Market Analysis
MS Word
Excel
PowerPoint
Lotus Notes
Lending Cycle
Customer Profitability
Credit Quality
Commercial Lending
Deposit Products
Relationship Building

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