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Added 5 mins ago
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F&I Manager - Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $150,000 to $200,000 CAD / year
- Other
The Automotive Finance Manager is responsible for overseeing the finance and insurance (F&I) department, managing vehicle sales financing, insurance products, and ensuring compliance with…
Added 5 mins ago
TU
Applications Technical Lead
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
The Applications Technical Lead reports to the EASD Senior Manager.
Added 20 mins ago
GL
Store Manager
goeasy Ltd.
Corner Brook, NL
- Full-time
Educate and empower customers to achieve their financial goals through building their credit
Added 20 mins ago
PV
Treasury Analyst
Pet Valu
Markham, ON
- Full-time
The Treasury Analyst reports to the Manager, Treasury and plays a key role in the various aspects of Treasury including cash management activities, bank account management, month end…
Added 20 mins ago
UO
Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
- Full-time
The position reports to the Manager, Student Services and receives functional direction and operational supervision from the Associate Director, Undergraduate Program. Works in coordination…
Added 20 mins ago
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TD
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- Full-time
Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions
Added 20 mins ago
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Personal Banker
TD
Fort St. John, BC
- Full-time
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TS
Store Associate
The Salvation Army Canada and Bermuda Territory
North Vancouver, BC
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
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Store Associate
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Milton, ON
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 20 mins ago
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VP Sales Lead
BMO
Waterloo, ON · MARS
- Full-time
…in the market. You'll work alongside industry specialists, credit partners, and senior leaders to deliver customized financial solutions that help businesses grow and…
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B
VP Sales Lead
BMO
Toronto, ON · FCP
- Full-time
Structure and negotiate significant financing opportunities and commercial credit solutions.
Added 20 mins ago
B
VP Sales Lead
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Edmonton, AB · Enbridge
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Structure and negotiate significant financing opportunities and commercial credit solutions.
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R&
IT Project Manager – MPW Replat
Robertson & Company Ltd.
Waterloo, ON
- Contract
Robertson is seeking a skilled IT Project Manager – MPW Replat form to join our client in support of an existing vacancy.
Added 20 mins ago
FN
Mortgage Underwriter, Third Party Residential Underwriting-MBBS
First National Financial LP
Montreal, QC
- Full-time
Reporting to the Manager, the Residential Mortgage Underwriter is responsible for rendering credit decisions on incoming applications within their authorized limits and with adherence to…
Added 20 mins ago
DC
Technical Specialist, Project Management
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Ottawa, ON
- Full-time
Act as the representative of the project director or project manager, within DCC delegated signing authority
Added 20 mins ago
TU
Platform Engineering Manager
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
The Platform Engineering Manager provides people and technical leadership for core enterprise projects encompassing large, multi-faceted information systems within Enterprise Automation and…
Added 20 mins ago
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Go-to-Market (GTM) Growth Manager
TRSB Inc.
Montreal, QC
- Full-time
TRSB looking for a Go-to-Market (GTM) Growth Manager who can turn technology, data, content and creativity into demand.
Added 20 mins ago
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Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 35 mins ago
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Front End Checkout Team Associate
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Toronto, ON
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 35 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Nanaimo, BC
- Full-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 35 mins ago
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Cashier
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3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 49 mins ago
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Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 50 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 50 mins ago
TH
Contractor Sales Part Time - WOODTOCK
The Home Depot Canada
Woodstock, ON
- Part-time
Strives to meet personal goals (e.g., sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Creates action plan with Supervisor to develop selling skills.
Added 50 mins ago
TH
Pro Account Sales Associate Part Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
Strives to meet personal goals (e.g., sales, quotes, credit accounts) set by Supervisor as well as the goals of the team. Creates action plan with Supervisor to develop selling skills.

Scotiabank

Senior Relationship Manager

Hamilton, ON, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277912

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell, retention of existing Dealer Finance commercial customers in a specified geographic area. Through relationship selling, he/she develops and manages a customer portfolio, to ensure an effective contribution to the overall success of the unit. This includes meeting financial objectives related to the profitable growth and retention of the individual assigned portfolio and maximizing opportunities to grow the business.

He/she conducts sales planning and fulfills the execution of sales & service for existing and potential new clients within the geographic market area. Incumbent would have the primary responsibility for development and preparation of all credit proposals for new deals. He/she is responsible for meeting negotiated goals which include business development goals, credit quality objectives and customer satisfaction goals.

Accountabilities:

Promotes the development and profitable growth of the Dealer Finance commercial portfolio in the assigned market area by:

Developing and acting upon qualified prospects / leads to maximize business development opportunities for sustainable and profitable growth;
Identifying prospects/referrals from other internal/external networks.

Pursues a business development program within the assigned portfolio of Dealers according to agreed upon growth objectives by:

Direct selling of credit and non-credit commercial products;
Increasing retail market share from Floorplan stores.
Maintaining an appropriate ongoing sales pipeline;
Maintaining effective follow-up with existing clients;
Update client or contact information accurately and in a timely fashion.

Builds and maintains a market profile in the assigned market area with both internal and external contacts by:

Building and maintaining an awareness of market area and general economic conditions;
Participating in related external events and associations to develop and expand network of contacts;
Liaising and utilizing appropriate segment/product specialist to fulfill identified client needs;
Participating in local professional and community events and associations to develop and expand network of contacts.

Ensures all aspects of assigned relationships receive ongoing attention, to achieve customer satisfaction as required to maintain, improve, grow and retain the relationship by:

Using strong knowledge of the Bank’s products and services including credit application, pricing and underwriting;
Actively seeking customer feedback on Bank products and services and the delivery of customer service;
Liaising with Centre partners for fulfillment (including annual credit review process, documentation, security registration) and service activities;
Liaising with Centre partners for compliance monitoring and reporting actions as required;
Partner with internal product specialists as required.

Manage a portfolio of assigned clients at an acceptable level of risk by:

Developing credit proposals for new customers, and reviewing credit reviews in a timely and sufficiently detailed fashion;
Developing recommendations on customer proposals within standard Bank policies and forwarding as per established processes for adjudication;
Ensuring all documentation is properly prepared and executed;
Ensuring accounts adhere to the conditions of authorization;
Identifying and resolving deviations from the conditions of authorization.

Safeguards the Bank’s assets and liabilities by maintaining the quality of assigned portfolio by:

Ensuring all aspects of the lending cycle are monitored, controlled and managed;
Maintaining adherence to the Bank’s KYC policies and guidelines, the Anti-Money Laundering program and Guidelines for Business Conduct, by following and reporting any unusual occurrences or fraudulent activities.

Is this role right for you? In this role, you will:

The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank’s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views bothwithin the Bank and externally in the marketplace.
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives andsolutions.

External education and/or licensing prerequisites: undergraduate degree in Business or Economics or work equivalency. Other training requirements as determined by the Bank from time to time.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Excellent networking and interpersonal skills
Excellent communication skills (oral and written)
Excellent relationship management skills
Experienced credit skills
Good knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model.
Expert sales/closing skills
Thorough knowledge of relationship building and teamwork skills
Ability to manage customer expectations versus the Banks and mediate solutions between the two.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for developing new business opportunities and managing a portfolio of commercial Dealer Finance clients within a specific geographic area. They must prepare credit proposals, ensure portfolio risk management, and meet financial growth and customer satisfaction objectives.

Requirements

Candidates must possess expert-level credit skills in automotive finance and a thorough understanding of the Canadian Dealer Finance market. An undergraduate degree in Business or Economics, or equivalent work experience, is required along with excellent networking and interpersonal abilities.

Skills

Relationship management
Credit analysis
Business development
Automotive finance
Sales planning
Underwriting
Portfolio management
Networking
Communication skills
Commercial lending
Risk management
Customer service
Financial analysis
Negotiation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Dealer Finance
Commercial Banking
Credit Proposals
Underwriting
Portfolio Management
Business Development
Automotive Industry
Relationship Selling
Floorplan
Risk Management
KYC
Anti-Money Laundering
Sales Pipeline
Financial Objectives
Market Analysis
MS Word
Excel
PowerPoint
Lotus Notes
Lending Cycle
Customer Profitability
Credit Quality
Commercial Lending
Deposit Products
Relationship Building

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