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Added 1 hour ago
NB
SME Account Manager, Business Flex
National Bank of Canada
Saskatoon, SK
- Full-time
A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business…
Added 1 hour ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
Cloud Operations & Innovation (CO+I) de Microsoft est le moteur qui alimente nos services infonuagiques. En tant que DCT au sein de CO+I, vous jouerez un rôle clé dans la mise en place de…
Added 2 hours ago
TA
Sr. Consultant/Manager - Analytics Consulting
Tiger Analytics
Canada
- Full-time
Stakeholder Management & Communication: Build strong relationships with client stakeholders, present analytical solutions to business audiences, and communicate findings and recommendations…
Added 2 hours ago
CI
Senior Manager Property Management
Colliers International
Burnaby, BC
- Full-time
This position is for a Senior Property Manager based in Burnaby, BC.***
Added 3 hours ago
T
Analyst - Real Estate Property Brokerage
TD
Toronto, ON
- Full-time
Perform various tasks supporting senior team members in their deal execution and client coverage efforts
Added 3 hours ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 3 hours ago
RB
Manager, Wholesale Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 3 hours ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 4 hours ago
M
Engineer-in-Training (EIT), Calgary
Midwest
Calgary, AB
- Full-time
Working under the direct supervision of the Senior Engineer and Major Pipeline Projects Manager, the Engineer-in-Training (EIT) supports midstream mechanical, pipeline, and facility…
Added 4 hours ago
HI
Patient Care Coordinator/LPN
Home Instead
Burnaby, BC
- Full-time
Prior experience in client services, healthcare, senior care, social work, or care coordination is strongly preferred.
Added 4 hours ago
QP
Senior Manager, Portfolio Reporting – Real Estate Debt
QuadReal Property Group
Vancouver, BC
- Full-time
The Senior Manager, Portfolio Reporting - Real Estate Debt will report to the SVP Finance, manage a team, and be responsible for supporting the Real Estate Debt business and executive teams…
Added 4 hours ago
T
Senior Relationship Manager
TD
Vancouver, BC
- Full-time
The Senior Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is…
Added 4 hours ago
R
Senior Relationship Manager, Real Estate, SME- EN
RBC
Blainville, QC
- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition takes centre stage.…
Added 4 hours ago
DC
Senior Project Manager
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Are you a seasoned project manager with a deep understanding of the professional services consulting industry? If you thrive on managing project teams and proactively interacting with…
Added 4 hours ago
PC
U.S. Tax, Manager
Pwc Canada
Vancouver, BC · Montreal, QC
- Full-time
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax…
Added 4 hours ago
MC
SAP OTC Service Delivery Manager – Projects & Enhancements (36082)
Myticas Consulting
Toronto, ON
- Contract
The client is a global software company that develops and sells information management software. The client has a backlog of pending enhancements and is currently resource constrained,…
Added 4 hours ago
MC
Senior Manager, Data Governance (36122)
Myticas Consulting
Toronto, ON
- Full-time
Our client is an established financial services organization providing a range of consumer financial products and services, including lending, money transfers, and payment solutions. With a…
Added 4 hours ago
M
Division Manager – Environmental Services, Site Assessment & Remediation
McElhanney
Victoria, BC
- Full-time
Working with our Business Leader – Environmental Services and other senior professionals, you will shape the team’s direction and influence the broader Environmental Practice. You will…
Added 4 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
…ideally combined with experience in consulting, professional services, systems integration, or another client-facing technology…
Added 4 hours ago
Insurance Associate
Odlum Brown
Vancouver, BC
Reporting to the Senior Manager, Estate and Insurance, you will take ownership of client files following the initial planning meeting. You will meet with clients to complete insurance…
Added 5 hours ago
T
Data Analytics Associate, CIB Business Management
TD
Toronto, ON
- Full-time
…drivers, and translating analysis into clear recommendations for senior…
Added 5 hours ago
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VP Sales Lead
BMO
Waterloo, ON · MARS
- Full-time
As a senior member of the Commercial Banking team, you'll lead complex financing transactions, champion client relationships, and play a pivotal role in expanding BMO's presence in the…
Added 5 hours ago
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VP Sales Lead
BMO
Toronto, ON · FCP
- Full-time
You'll partner with senior executives, business owners, and key decision-makers while collaborating across BMO's extensive network of specialists to bring the full strength of the bank to…
Added 5 hours ago
B
VP Sales Lead
BMO
Edmonton, AB · Enbridge
- Full-time
You'll partner with senior executives, business owners, and key decision-makers while collaborating across BMO's extensive network of specialists to bring the full strength of the bank to…
Added 5 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…

Scotiabank

Senior Relationship Manager

Hamilton, ON, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277912

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell, retention of existing Dealer Finance commercial customers in a specified geographic area. Through relationship selling, he/she develops and manages a customer portfolio, to ensure an effective contribution to the overall success of the unit. This includes meeting financial objectives related to the profitable growth and retention of the individual assigned portfolio and maximizing opportunities to grow the business.

He/she conducts sales planning and fulfills the execution of sales & service for existing and potential new clients within the geographic market area. Incumbent would have the primary responsibility for development and preparation of all credit proposals for new deals. He/she is responsible for meeting negotiated goals which include business development goals, credit quality objectives and customer satisfaction goals.

Accountabilities:

Promotes the development and profitable growth of the Dealer Finance commercial portfolio in the assigned market area by:

Developing and acting upon qualified prospects / leads to maximize business development opportunities for sustainable and profitable growth;
Identifying prospects/referrals from other internal/external networks.

Pursues a business development program within the assigned portfolio of Dealers according to agreed upon growth objectives by:

Direct selling of credit and non-credit commercial products;
Increasing retail market share from Floorplan stores.
Maintaining an appropriate ongoing sales pipeline;
Maintaining effective follow-up with existing clients;
Update client or contact information accurately and in a timely fashion.

Builds and maintains a market profile in the assigned market area with both internal and external contacts by:

Building and maintaining an awareness of market area and general economic conditions;
Participating in related external events and associations to develop and expand network of contacts;
Liaising and utilizing appropriate segment/product specialist to fulfill identified client needs;
Participating in local professional and community events and associations to develop and expand network of contacts.

Ensures all aspects of assigned relationships receive ongoing attention, to achieve customer satisfaction as required to maintain, improve, grow and retain the relationship by:

Using strong knowledge of the Bank’s products and services including credit application, pricing and underwriting;
Actively seeking customer feedback on Bank products and services and the delivery of customer service;
Liaising with Centre partners for fulfillment (including annual credit review process, documentation, security registration) and service activities;
Liaising with Centre partners for compliance monitoring and reporting actions as required;
Partner with internal product specialists as required.

Manage a portfolio of assigned clients at an acceptable level of risk by:

Developing credit proposals for new customers, and reviewing credit reviews in a timely and sufficiently detailed fashion;
Developing recommendations on customer proposals within standard Bank policies and forwarding as per established processes for adjudication;
Ensuring all documentation is properly prepared and executed;
Ensuring accounts adhere to the conditions of authorization;
Identifying and resolving deviations from the conditions of authorization.

Safeguards the Bank’s assets and liabilities by maintaining the quality of assigned portfolio by:

Ensuring all aspects of the lending cycle are monitored, controlled and managed;
Maintaining adherence to the Bank’s KYC policies and guidelines, the Anti-Money Laundering program and Guidelines for Business Conduct, by following and reporting any unusual occurrences or fraudulent activities.

Is this role right for you? In this role, you will:

The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank’s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views bothwithin the Bank and externally in the marketplace.
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives andsolutions.

External education and/or licensing prerequisites: undergraduate degree in Business or Economics or work equivalency. Other training requirements as determined by the Bank from time to time.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Excellent networking and interpersonal skills
Excellent communication skills (oral and written)
Excellent relationship management skills
Experienced credit skills
Good knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model.
Expert sales/closing skills
Thorough knowledge of relationship building and teamwork skills
Ability to manage customer expectations versus the Banks and mediate solutions between the two.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for developing new business opportunities and managing a portfolio of commercial Dealer Finance clients within a specific geographic area. They must prepare credit proposals, ensure portfolio risk management, and meet financial growth and customer satisfaction objectives.

Requirements

Candidates must possess expert-level credit skills in automotive finance and a thorough understanding of the Canadian Dealer Finance market. An undergraduate degree in Business or Economics, or equivalent work experience, is required along with excellent networking and interpersonal abilities.

Skills

Relationship management
Credit analysis
Business development
Automotive finance
Sales planning
Underwriting
Portfolio management
Networking
Communication skills
Commercial lending
Risk management
Customer service
Financial analysis
Negotiation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Dealer Finance
Commercial Banking
Credit Proposals
Underwriting
Portfolio Management
Business Development
Automotive Industry
Relationship Selling
Floorplan
Risk Management
KYC
Anti-Money Laundering
Sales Pipeline
Financial Objectives
Market Analysis
MS Word
Excel
PowerPoint
Lotus Notes
Lending Cycle
Customer Profitability
Credit Quality
Commercial Lending
Deposit Products
Relationship Building

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