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Added 37 mins ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and…
Added 53 mins ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and business-focused Manager, Parking and Commercial Operations to lead the performance and growth of key customer-facing commercial operations,…
Added 2 hours ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
As our Senior Administrative Assistant, you will provide administrative support to our team and ensure our guests have the Experience of a Lifetime.
Added 3 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Works with Omnichannel Manager to ensure digital campaign alignment with earned media strategies and plans
Added 3 hours ago
MC
Senior Retail Sales Associate
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- Full-time
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Added 3 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
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Added 3 hours ago
Global Supply Chain Manager
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…accuracy, and inventory turnover. Provide regular reports to senior management and make data-driven recommendations for…
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Sofina Foods Inc
Markham, ON
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Added 4 hours ago
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TikTok Commerce - Senior Category Manager
TikTok
Toronto, ON
- Full-time
- Track record of delivering & exceeding sales, GMV, or other commercial goals;
Added 4 hours ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 4 hours ago
P
Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
The Executive Administrative Assistant provides high-level administrative and operational support to the Division Manager and VI Region Division. This position plays a key role in…
Added 5 hours ago
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Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
…capabilities. The successful candidate will be comfortable advising senior clients and project teams, leading complex and potentially sensitive engagement programs, developing and mentoring…
Added 5 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
…trends; you will anticipate them. Collaborating directly with senior leadership and the Director of Information Technology, you will bridge the gap between business strategy and execution,…
Added 5 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
You will work across Sales, Partnerships, Product, Marketing, Customer Success, Legal and Finance, each with its own priorities. The role reports to the Director of Sales Enablement.
Added 5 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
…We are seeking a highly motivated and organized CRM Project Manager to join our NAMER team focused on delivering CRM Platform Implementations and Managed Services solutions to our global…
Added 6 hours ago
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Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
…prospecting and sourcing a third of your own pipeline. You’ll own the sales cycle from prospect to purchase, and work to earn customer trust every step of the…
Added 7 hours ago
B
Global Relationship Manager- 3
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- Full-time
Responsibilities: Develop and strengthen relationships with sales organizations, creating effective go-to-market strategies for business growth. Design creative and profitable commercial…
Added 9 hours ago
TI
Sr Mgr, Process Improvement & Transformation
telMAX Inc.
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
Reporting to the VP, Product Management & Customer Experience, the Senior Manager, Process Improvement & Transformation will be responsible for turning opportunities into simpler, smarter,…
Added 9 hours ago
Product Line Manager - Geomembrane & Specialty Market
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Truro, NS · ON · NB · NS · PE
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Added 9 hours ago
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Account Manager, XM
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- Full-time
The Account Manager is primarily responsible for the design, management and event execution at various locations nationally including stores, events, and pop-ups. This position will require…
Added 11 hours ago
M
Senior Director, Retail Operations - Quebec
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Montreal, QC
- Full-time
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Added 11 hours ago
Senior /Staff Product Manager
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Vancouver, BC
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Added 12 hours ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager, Success Enablement, the Success Enablement Manager will give our Product Support and Customer Onboarding teams the information, content, and tools they need…
Added 13 hours ago
NB
SME Account Manager, Business Flex
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Saskatoon, SK
- Full-time
A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business…
Added 13 hours ago
TB
Senior Retail Sales Associate
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- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…

Scotiabank

Senior Relationship Manager

Hamilton, ON, L8P 4V2, Canada

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Requisition ID: 277912

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell, retention of existing Dealer Finance commercial customers in a specified geographic area. Through relationship selling, he/she develops and manages a customer portfolio, to ensure an effective contribution to the overall success of the unit. This includes meeting financial objectives related to the profitable growth and retention of the individual assigned portfolio and maximizing opportunities to grow the business.

He/she conducts sales planning and fulfills the execution of sales & service for existing and potential new clients within the geographic market area. Incumbent would have the primary responsibility for development and preparation of all credit proposals for new deals. He/she is responsible for meeting negotiated goals which include business development goals, credit quality objectives and customer satisfaction goals.

Accountabilities:

Promotes the development and profitable growth of the Dealer Finance commercial portfolio in the assigned market area by:

Developing and acting upon qualified prospects / leads to maximize business development opportunities for sustainable and profitable growth;
Identifying prospects/referrals from other internal/external networks.

Pursues a business development program within the assigned portfolio of Dealers according to agreed upon growth objectives by:

Direct selling of credit and non-credit commercial products;
Increasing retail market share from Floorplan stores.
Maintaining an appropriate ongoing sales pipeline;
Maintaining effective follow-up with existing clients;
Update client or contact information accurately and in a timely fashion.

Builds and maintains a market profile in the assigned market area with both internal and external contacts by:

Building and maintaining an awareness of market area and general economic conditions;
Participating in related external events and associations to develop and expand network of contacts;
Liaising and utilizing appropriate segment/product specialist to fulfill identified client needs;
Participating in local professional and community events and associations to develop and expand network of contacts.

Ensures all aspects of assigned relationships receive ongoing attention, to achieve customer satisfaction as required to maintain, improve, grow and retain the relationship by:

Using strong knowledge of the Bank’s products and services including credit application, pricing and underwriting;
Actively seeking customer feedback on Bank products and services and the delivery of customer service;
Liaising with Centre partners for fulfillment (including annual credit review process, documentation, security registration) and service activities;
Liaising with Centre partners for compliance monitoring and reporting actions as required;
Partner with internal product specialists as required.

Manage a portfolio of assigned clients at an acceptable level of risk by:

Developing credit proposals for new customers, and reviewing credit reviews in a timely and sufficiently detailed fashion;
Developing recommendations on customer proposals within standard Bank policies and forwarding as per established processes for adjudication;
Ensuring all documentation is properly prepared and executed;
Ensuring accounts adhere to the conditions of authorization;
Identifying and resolving deviations from the conditions of authorization.

Safeguards the Bank’s assets and liabilities by maintaining the quality of assigned portfolio by:

Ensuring all aspects of the lending cycle are monitored, controlled and managed;
Maintaining adherence to the Bank’s KYC policies and guidelines, the Anti-Money Laundering program and Guidelines for Business Conduct, by following and reporting any unusual occurrences or fraudulent activities.

Is this role right for you? In this role, you will:

The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank’s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views bothwithin the Bank and externally in the marketplace.
Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives andsolutions.

External education and/or licensing prerequisites: undergraduate degree in Business or Economics or work equivalency. Other training requirements as determined by the Bank from time to time.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Excellent networking and interpersonal skills
Excellent communication skills (oral and written)
Excellent relationship management skills
Experienced credit skills
Good knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model.
Expert sales/closing skills
Thorough knowledge of relationship building and teamwork skills
Ability to manage customer expectations versus the Banks and mediate solutions between the two.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for developing new business opportunities and managing a portfolio of commercial Dealer Finance clients within a specific geographic area. They must prepare credit proposals, ensure portfolio risk management, and meet financial growth and customer satisfaction objectives.

Requirements

Candidates must possess expert-level credit skills in automotive finance and a thorough understanding of the Canadian Dealer Finance market. An undergraduate degree in Business or Economics, or equivalent work experience, is required along with excellent networking and interpersonal abilities.

Skills

Relationship management
Credit analysis
Business development
Automotive finance
Sales planning
Underwriting
Portfolio management
Networking
Communication skills
Commercial lending
Risk management
Customer service
Financial analysis
Negotiation
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Dealer Finance
Commercial Banking
Credit Proposals
Underwriting
Portfolio Management
Business Development
Automotive Industry
Relationship Selling
Floorplan
Risk Management
KYC
Anti-Money Laundering
Sales Pipeline
Financial Objectives
Market Analysis
MS Word
Excel
PowerPoint
Lotus Notes
Lending Cycle
Customer Profitability
Credit Quality
Commercial Lending
Deposit Products
Relationship Building

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