Senior Systems Support Analyst

Requisition ID: 255399

Employee Referral Program – Potential Reward: $2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

The Canadian Banking Products Engineering team is looking for a Senior Systems Support Analyst, to play a critical role in being the liaison between the business stakeholders and the technology development teams. In this role, the Senior Systems Analyst would be responsible for supporting the Private Banking domain from technical documentation, delivery and resolution of roadblocks perspective.

Is this role right for you? In this role, you will:

• Understand business processes and technology landscape, responsible to keep a wholistic view on the domain's current and future system needs.
• Ensure that technical specifications are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes.
• Ensure sign off and completeness of technical requirements and specifications from both technology and business owners.
• Investigate and resolve incidents independently and escalate complex issues as needed.
• Develop and maintain relationships with stakeholders and subject matter experts on both technology and business areas.
• Develop detailed progress reports and timely communications to key stakeholders and domain leads
• Develop a strong knowledge of the product backlog and work closely within the domain team, ensuring systems requirements are assigned to the right technology teams
• Provide support/guidance with test validations, implementation, and manages transitioning the change to a steady state maintenance function
  
  

Skills

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• University degree in Computer Science, Information Technology, Engineering or related field
• 5+ years experience as a Systems Analyst in a complex enterprise environment.
• Ability to break down high level requirements into structured insights and actionable outcomes.
• Ability to deliver results in face paced, challenging and dynamic environment.
• Strong verbal and troubleshooting skills
• Proficiency in JIRA, Confluence, system architectural design, data mapping and system flows.
• Proficiency in Agile/Scrum and SDLC methodologies
  
  

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
  
  

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.