Jobs in Canada

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Added 13 mins ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Reporting to General Manager, coordinates the provision of overall administrative services for the department. Performs all duties related to the position of confidential Assistant to the…
Added 13 mins ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
Develop due diligence and design guidelines, project procedures, as well as administrative procedures pertaining to project planning and management.
Added 27 mins ago
MD
Sustainable Forest Incentive Act Administrator, State Program Administrator Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 27 mins ago
MD
Associate Director for Enforcement-Investigation Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 27 mins ago
GD
QMS Auditor
General Dynamics Land Systems–Canada
London, ON
- Full-time
Eligible for Professional Engineering certification
Added 28 mins ago
PH
Research Projects Coordinator 2
Provincial Health Services Authority
Vancouver, BC
- Full-time
…management role and/or certification as a Project Management…
Added 28 mins ago
PH
Administrative Assistant 2, Various Programs/Services
Provincial Health Services Authority
Vancouver, BC
- Full-time
Provides administrative support that respects confidentiality and ensures that administrative matters are organized and dealt with in a professional manner.
Added 57 mins ago
RM
Customer Service Agent Casual
Regional Municipality of Wood Buffalo
Fort McMurray, AB
- Full-time
Under general supervision, the Customer Service Agent supports a variety of administrative and front facing customer service functions within the Municipality. Working closely with team…
Added 57 mins ago
JP
Senior Specialist, EHS
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Internship
…our EHS culture. We are looking for a proactive and motivated professional who thrives in a dynamic environment and is committed to promoting safe, compliant, and continuously improving…
Added 57 mins ago
Chief of Staff
Dye & Durham Talent Team
Toronto, ON
Must have strong MS 365 skills, including Excel, Word, PowerPoint and Outlook
Added 57 mins ago
DIRECTOR OF CLINICAL SERVICES
Southbridge Healthcare LP
Ottawa, ON
This is a full-time position based in a professional office environment. Standard working hours are Monday through Friday, 8:00 AM to 4:00 PM, with occasional need for overtime during peak…
Added 1 hour ago
DS
Relief Administration Systems Support
Developmental Services of Leeds and Grenville
Brockville, ON
- Temporary
The position of the Administrative/Systems Support is responsible for ensuring that the agency’s service/information system is both accurate and current and ensuring readily available…
Added 1 hour ago
SH
CT Technologist - General Duty
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Must have excellent communication skills, both verbal and written · Must have the ability to adapt readily, and respond with initiative, to a changing environment
Added 1 hour ago
SH
Coordinator Food Services - NFS
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Must have experience with human resource management including job interviews, performance appraisal, scheduling and disciplining of staff
Added 1 hour ago
SH
CT Technologist - General Duty
Shared Health-Soins Communs
Selkirk, MB
- Full-time
Must have excellent communication skills, both verbal and written · Must have the ability to adapt readily, and respond with initiative, to a changing environment
Added 1 hour ago
SH
Medical Laboratory Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
J
Administrative Assistant – Construction
JobsMedia.io
Mirabel, QC
- Full-time
At SIROY, we're looking for an administrative assistant who likes things to be clear, well-organized, and well-followed up on.
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…patients, visitors, laboratory, and hospital personnel in a professional and congenial manner at all…
Added 1 hour ago
N(
Sergeant, Protective Services
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Prepare reports, proposals, and administrative documentation.
Added 2 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Yarmouth Indian Reserve No. 33, NS
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 2 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…linens and other amenities and rooms are "refreshed" to maintain professional presentation of the room during meeting breaks with non-interference of presentation…
Added 3 hours ago
N
Fintech Intern
Naboo
Montreal, QC
- Internship
Behind every event there’s money moving between clients, venues, caterers and DMCs, often across borders, currencies and tax regimes
Added 4 hours ago
Graduate Program Assistant, Assistant to the Director
Simon Fraser University
Burnaby, BC
…and other department faculty, and the Manager, Academic and Administrative Services. Responds to requests for information from graduate students and faculty on program requirements,…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…full time office manager keeps the day to day staffing and administrative aspects running so we can focus on what we do best. Dedicated, knowledgeable, and loyal MOA staff who enjoy working…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
MOA (Medical Office Assistant) support for administrative and patient care tasks.

Scotiabank

Service Support Officer, (Contract)

ON, Canada
Mississauga, ON, L4M 1G6, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Requisition ID: 278527

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

The Service Support Officer contributes to the overall success of the Private Banking team by ensuring specific individual goals, plans and initiatives are executed/delivered in support of the team’s objectives. The incumbent delivers exceptional personal service in all activities completed to support the Private Banking team. This includes ensuring all activities are conducted within compliance with governing regulations, internal policies, and procedures

Is this role right for you? In this role you will:

Increase Client Satisfaction and loyalty through Service Excellence by:

Delivering the desired Client Experience by consistently applying the Service basics **during all Client/ PB team interactions. **Provide consistently excellent client experiences and demonstrate ‘Our Service Promise’ by being best at the basics: Friendly, Willing to Assist, Efficient and Professional
Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate.
Demonstrating respect and knowledge in interactions with the APB/Banker
Providing exceptional service and support combined with innovative approaches to resolving Client’s and the Private Banking Team’s service issues while adhering to policy and procedures,
Providing support to the PB Team with client concerns and complaints. Raise any client complaints to the PB Team that have been brought the Service Support Officers’ attention

Contribute to the quality and efficiency of branch operations as well as compliance with regulatory and internal bank guidelines by:

Adhering to cash, custody and security procedures and Bank policies at all times.
Adhering to position authorities and bank policies
Accurately processing daily transactions and Service Requests from Salesforce originated by the Private Banking Team and Clients.
Checking/authorizing transactions with approved limits.
Daily completion of the Accounting Support Package as outlined in the ASP at a glance for Sales Support Officers document.
Ensuring accurate and timely completion of daily and periodic monitoring activities including Automated Control System, Worklist Management Exceptions, Work Hub, Digital Courier
Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Adhere to compliance with regulatory activities and guidelines as part of the service process, including Privacy, Occupational Health & Safety (OHS), Anti-Money Laundering (AML), Anti-Terrorist Financing, Financial Consumer Agency of Canada (FCAC), Know Your Customer (KYC), Canadian Deposit Insurance Corporation (CDIC), Mutual Fund Dealer Association (MFDA) rules, regulations, and policies, as well as Scotia Securities Inc. (SSI) guidelines/processes and Guidelines for Business Conduct.
Champions a high-performance environment and contributes to an inclusive work environment.

Location(s): Canada : Ontario : Mississauga

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Service Support Officer provides exceptional service to Private Banking clients while ensuring all activities comply with internal policies and regulatory guidelines. They are responsible for accurately processing daily transactions, managing service requests, and supporting the team with client concerns.

Requirements

The role requires a strong understanding of banking compliance, including AML, KYC, and security procedures. Candidates must demonstrate excellent service skills, attention to detail, and the ability to work effectively within a high-performing team environment.

Skills

Client Service
Transaction Processing
Compliance
Salesforce
Risk Management
Banking Regulations
Cash Handling
Security Procedures
Data Accuracy
Problem Solving
Communication
AML
KYC
Financial Services
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Private Banking
Compliance
Salesforce
Transaction Processing
AML
KYC
Risk Management
Branch Operations
Client Satisfaction
Regulatory Guidelines
Cash Handling
Security Procedures
Financial Consumer Agency of Canada
Mutual Fund Dealer Association
Occupational Health & Safety
Data Management
Service Excellence
Banking Policies
Account Support
Reporting

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Work requirements

Jobs in Canada