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Added 4 mins ago
RO
Treasury Operations Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $75,000 CAD / year
- Full-time
This is a key position within the Finance and Accounting team, helping with day-to-day operations while also contributing to strategic initiatives aimed at improving the overall efficiency…
Added 4 mins ago
RO
Accounts Payable Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
This is a key position within the Finance and Accounting team, responsible for the day-to-day procure-to-pay cycle, from invoice receipt through payment and reconciliation. Working closely…
Added 4 mins ago
DG
Co-op, Privately Held Business Group [Winter 2027]
Doane Grant Thornton LLP
New Glasgow, NS
- Temporary
Providing accounting services, including planning and executing review and compilation engagement, drafting of financial statements, financial analysis, bookkeeping and assistance with…
Added 4 mins ago
DG
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Vaughan, ON
- Full-time
…working in a model where teams are required to be together in the office 4 days per…
Added 4 mins ago
NF
Claims Assistant
Northbridge Financial Corporation
Toronto, ON
- Full-time
…manage shared inboxes, support internal teams, and rotate in-office mail handling with your team on a hybrid schedule. This is not a call-queue role - your focus will be on organization,…
Added 4 mins ago
BB
Purchasing & Business Operations Coordinator
Blue Barn Pet & Hobby Farm
Castlegar, BC
- Full-time
We're looking for a Purchasing & Business Operations Coordinator to join our team at our Head Office in Castlegar, BC. This is a great opportunity for someone who loves working with data,…
Added 4 mins ago
DG
Senior Accountant, Privately Held Business Group
Doane Grant Thornton LLP
St. Catharines, ON
- Full-time
Work with a team of professionals who assist businesses in specific industry sectors with a wide range of accounting, regulatory and advisory services
Added 4 mins ago
CO
Customer Service Representative
City of Medicine Hat
Medicine Hat, AB
- Temporary
Proficiency in Microsoft Office and the ability to adapt to new software and billing systems.
Added 4 mins ago
M
Senior H&B Consultant I
Marsh
Winnipeg, MB
- Full-time
…hybrid role that requires at least three days a week in the…
Added 4 mins ago
M
Senior H&B Consultant I
Marsh
Halifax, NS
- Full-time
…hybrid role that requires at least three days a week in the…
Added 4 mins ago
SE
Accounting Intern - Summer
Siemens Energy
Oakville, ON
- Full-time
We are seeking a detail-oriented Accounting Intern to join the North America Corporate Accounting team, working alongside experienced finance professionals. In this role, you will…
Added 4 mins ago
PC
Project Accountant
Pinchin Canada
Mississauga, ON
- Full-time
Pinchin Ltd. Is currently recruiting for a 8-month co-op placement for a student to join Pinchin’s Mississauga office as a Project Accountant for the Winter 2027 term.
Added 4 mins ago
M
Senior Health & Benefits Consultant - Calgary based position
Marsh
Calgary, AB
- Full-time
…professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per…
Added 4 mins ago
E
Estimator
EPCOR
AB · Edmonton, AB
- Full-time
…across EPCOR Water Services as part of the Project Management Office . Working closely with project teams, operations, contractors, and other stakeholders, you will provide accurate cost…
Added 4 mins ago
C
Billing Specialist
Cars.com
Montréal-Ouest, QC
- $65,500 to $80,250 CAD / year
- Full-time
Provide occasional administrative and front-office coverage as needed
Added 4 mins ago
UC
Senior Java Developer
Univedge Consulting LLC
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Added 4 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 4 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 4 mins ago
IG
Accounts Payable Administrator
Insight Global
Surrey, BC
- $24 to $27 CAD / hour
- Contract
Insight Global is looking for an Insurance Payables Administrator to join Westland Insurance’s Accounting team for a 3-month contract. This individual will support day-to-day accounts…
Added 4 mins ago
M
Senior H&B Consultant I
Marsh
Vancouver, BC
- Full-time
…hybrid role that requires at least three days a week in the…
Added 4 mins ago
B
Financial Shared Services Representative
BGIS
Markham, ON
- Full-time
Proficient with accounting systems, MS Office Excel and other MS Office software applications along with ability to quickly learn other information systems and software applications
Added 4 mins ago
LC
Night Auditor
LHM Canada Inc.
Toronto, ON · North York, ON
- Full-time
Willowdale Hotel is seeking a dependable, detail-oriented Night Auditor to join our Front Office team.
Added 4 mins ago
DB
US Tax Manager
Doman Building Materials Group
Vancouver, BC
- $110,000 to $125,000 CAD / year
- Full-time
Minimum of at least 4 years of US tax experience (financial reporting, compliance, audit, planning) or equivalent, with a major public accounting firm or large multinational company
Added 4 mins ago
CB
Technicien·ne comptable | Accounting Technician
Crowe BGK
Westmount, QC
- Full-time
For 75 years, Crowe BGK LLP has been a trusted leader in accounting and advisory services in Canada. We are a team of 250+ professionals serving clients from our Montreal and Ottawa…
Added 4 mins ago
M
Senior H&B Consultant I
Marsh
Montreal, QC
- Full-time
…hybrid role that requires at least three days a week in the…

Scotiabank

Support Officer - 12 Month Term

Stratford, ON, N4Z 1H3, Canada

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Job details

Apply by: Nov 17, 2026
Experience: High School diploma and a minimum of 2 years of office work related experience.
Posting language: English
Posted: Aug 27, 2026

Original job description

Requisition ID: 271783

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

Contributes to the overall success of the Servicing - Support Desk in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? - In this role you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Answering general procedural queries from branches and solicitors/notaries as they pertain to Retail Mortgage and Auto Lending Operations processes and answering deal specific queries.
Conducting investigations to resolve exception situations and provide assistance as required with customer/branch complaints.
Acquiring and maintaining good knowledge of department functions/processes and systems used, including related retail products and services.
Taking ownership for self-learning and personal development planning.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations in accordance with Scotiabank Values, Code of Conduct and Global Sales Principles.
Champions a high-performance environment and contributes to an inclusive work environment.
Provides support for more than 900 branches in the domestic/Canadian branch network.
Receives over 100,000 support calls per year from branches, lawyers and third parties on servicing-related functions.
Receives over 5,000 support emails per year from branches on servicing-related functions.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

High School diploma and a minimum of 2 years of office work related experience.
Basic computer skills, including Microsoft Office products.
Experience providing product and process support over the phone and/or through email.
Knowledge of the mortgage industry and products, or relevant experience.
Bilingual French and English
Work in a standard office-based environment.
Requires very close attention reviewing/reading material.
Pressure from meeting deadlines and situations requiring prompt attention.
Can experience significant fluctuations in work volumes or unexpected events which may require overtime.

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits.
You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.
You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s): Canada : Ontario : Stratford

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Support Officer provides procedural and deal-specific support to branches and third parties regarding retail mortgage and auto lending operations. They are responsible for conducting investigations to resolve exceptions and ensuring all activities comply with bank regulations and policies.

Requirements

Candidates must have a high school diploma and at least two years of relevant office experience. Proficiency in Microsoft Office and bilingualism in French and English are required.

Skills

Customer service
Mortgage industry knowledge
Auto lending operations
Procedural query resolution
Investigation skills
Microsoft Office
Communication
Problem solving
Bilingualism
Data entry
Attention to detail
Time management

Benefits

Career growth support
Online and in-person courses
Savings and investment plans
Tangerine benefits
Workspace flexibility

Visa sponsorship

Not detected in the job text

Keywords

Support Desk
Retail Mortgage
Auto Lending
Compliance
Customer Service
Operations
Microsoft Office
Banking
Financial Services
Bilingual
Administrative
Risk Management
Client Relations
Process Support

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