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After-Hours Support

  • Brant, ON, Canada

$44,200 starting salary · Full-time

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Job details

Pay
$44,200 starting salary
Job type
Full-time
Posting language
English
Posted

Original job description

With the continued growth in the industry, Scotlynn is currently hiring After-Hours Support at our offices in Brant, ON for the 4pm - 12am shift. This role is for an organized and responsible person looking to provide evening and night support to our drivers and dispatch team.

Logistics & supply-chain experience is NOT a requirement; we look for attitude and work ethic.

ABOUT US

Scotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better – our attention to detail, our open communication, our state-of-the-art equipment, and our comprehensive farming procedures.

WHAT WE OFFER

  • Competitive Benefits Plan and Employee and Family Assistance Plan
  • $44,200 starting salary
  • Full gym access with personal trainer
  • Corporate chef providing healthy meal options
  • Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
  • Rewarding, collaborative and lively workplace culture
  • Paid Time Off

THE ROLE

The After-Hours Support team assists our Drivers, Dispatch and Fleet Managers in the evenings, overnights and weekends. You will receive requests, transmit messages, track trucks and loads, and communicate with customers, drivers and the sales and operations teams.

You will be required to report to work on a 2-week shift rotation. Monday – Friday shifts are 8 hours each, Saturday and Sunday shifts are 12 hours each.

Week 1: Monday, Tuesday, Wednesday, Saturday.

Week 2: Sunday, Thursday, Friday.

ABOUT YOU

Successful Scotlynn Candidates Have:

  • Excellent communication skills
  • Strong organizational skills
  • Excellent computer skills
  • Ability to work as a team member
  • Keen interest in the transportation/logistics industry

Work experience in customer-facing roles from the following industries is welcomed and appreciated: banking, retail, transportation, trades, hotels and hospitality.

HOW YOU’LL SUCCEED WITH SCOTLYNN

  • Receive and deliver requests and information
  • Dispatch drivers for pick-up and delivery
  • Provide drivers with information about loads, pick-up, delivery, Customs requirements, traffic, obstacles, and other requirements
  • Address problems and requests by transmitting information or providing solutions.
  • Record information in the Transportation Management System, Mileage Tracker, and Electronic Driver Logs
  • Prioritize calls according to urgency and importance
  • Monitor the routes and load tracking according to scheduled delivery
  • Verify with drivers their timing to meet schedule requirements
  • Provide updates to customers, Logistics Account Managers and Fleet Managers

YOUR COMMITMENT

  • This is a full-time, permanent role
  • Two-week rotating schedule

HOW TO APPLY

Interested in the role or want to learn more? Submit your application online. Our team will contact applicants that have been selected for an interview.

Additional Information

Scotlynn is an equal opportunity employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests, please reach out to our onboarding team at can.hiring@scotlynn.com or 1-800-263-9117 ext 2535. All candidates are encouraged to apply.

More about this job

Responsibilities

The After-Hours Support staff will receive requests, dispatch drivers and track trucks and loads during evenings, overnights and weekends. They will also give drivers load and route information and send updates to customers and managers.

Requirements

Candidates need excellent communication, strong organization, excellent computer skills and a team attitude. Logistics experience is not required; work ethic and attitude matter most.

Skills

  • Electronic driver logs
  • Mileage tracking
  • Load tracking
  • Dispatching
  • Route monitoring
  • Customs requirements
  • Customer communication
  • Driver communication
  • Prioritization
  • Organization
  • Computer skills
  • Team collaboration
  • Data entry
  • Problem solving

Benefits

  • Competitive benefits plan
  • Employee and Family Assistance Plan
  • Paid time off
  • Gym access with personal trainer
  • Corporate chef healthy meals
  • Community Volunteer Program

Categories

  • Transportation
  • Logistics
  • Customer Service & Support
  • Food & Beverage

Keywords

  • after-hours support
  • dispatch
  • dispatcher
  • driver support
  • load tracking
  • fleet support
  • electronic driver logs
  • mileage tracker
  • customs
  • logistics
  • supply chain
  • night shift
  • evening shift
  • customer service
  • refrigerated transport
  • produce

Seniority

Entry level

Perks

  • Generous paid time off
  • Wellness program
  • Meals
  • Paid training

Tools

  • Mileage Tracker
  • Electronic Driver Logs

Languages

  • English

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