Retail Supervisor
- Whitby, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
YOU ARE…
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
- Our hourly rates may include a location allowance which is reviewed annually and may change.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
More about this job
Responsibilities
Lead the store team by example, help customers identify suitable products, and deliver excellent service that supports sales. Maintain store standards and operations, including cash reconciliations, customer queries, audit compliance, and stock management.
Requirements
Candidates should have experience as a supervisor or duty manager, including managing a small team in a fast-paced environment. They should be able to deliver strong customer service and translate it into sales, while being inquisitive, improvement-minded, friendly, flexible, reliable, honest, and hardworking.
Skills
- Team Leadership
- Customer Service
- Sales
- Cash Reconciliation
- Customer Query Resolution
- Audit Compliance
- Stock Management
- Store Standards
- Communication
- Flexibility
- Reliability
- Problem Solving
Benefits
- 28 Days Annual Leave, Increasing to 33 Days
- Company Pension Scheme
- Life Cover
- Employee Discount
- Discounted Healthcare
- Company Share Save Schemes
- Training and Ongoing Development
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
Keywords
- Retail
- Store Operations
- Team Leadership
- Customer Service
- Sales
- Cash Reconciliation
- Customer Queries
- Audit Compliance
- Stock Management
- Store Standards
- Fast-Paced Environment
- Product Guidance
- Shift Patterns
- Work-Life Balance
- Training
- Ongoing Development