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Added 10 mins ago
Assistant Manager, Capital and Renewal
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Full-time
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Screwfix

Retail Supervisor

Harrogate, BC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Key responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Required Skills & Experience

YOU ARE…

An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
Great at giving amazing customer service, and able to translate that into sales
Inquisitive, ever-questioning and ever-improving
Passionate about our business
Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
We offer a competitive salary
28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
Award-winning company pension scheme - up to 14% Kingfisher contribution!
Life cover
20% discount with Screwfix and B&Q
Discounted healthcare
Company share save schemes
We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [email protected] for any queries

Follow us and find out more on our LinkedIn, Instagram & Twitter pages

Apply now! – Upload your CV and complete your application

Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [email protected]

Apply About employer

More about this job

Responsibilities

The Retail Supervisor acts as a team leader responsible for hosting in-store, guiding customers, and ensuring excellent service. They also manage store operations including cash reconciliations, audit compliance, and stock management.

Requirements

Candidates must be experienced supervisors or duty managers with a background in managing small teams within fast-paced environments. Strong customer service skills, reliability, and a flexible approach to work are essential.

Skills

Team leadership
Customer service
Sales
Cash reconciliation
Audit compliance
Stock management
Communication
Problem solving
Retail operations

Benefits

Annual leave
Company pension scheme
Life cover
Employee discount
Discounted healthcare
Company share save schemes
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Supervisor
Duty Manager
Team Leadership
Customer Service
Sales
Stock Management
Audit Compliance
Cash Reconciliation
Warehouse
Operations
Training
Career Development

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