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Added 5 mins ago
SP
Technical Lead, Enterprise Applications
Spark Power ⚡
ON · Ontario, Canada
- Other
Spark Power, a trusted partner in energy in North America, are looking for a Technical Lead, Enterprise Applications to join our team. Enterprise Applications provides oversight of the…
Added 5 mins ago
KY
Senior Computer Vision Engineer
Koh Young Technology, Inc.
Vancouver, BC
- Full-time
· Participate in weekly “Group Genius” activities, where all members take the lead and create ideas, with the mindset that innovation can happen by anyone and anywhere.
Added 5 mins ago
TC
Technical Lead
Tata Consultancy Services
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
Good understanding of best practices in design and implementation. Provide technical expertise/support to development team.
Added 7 mins ago
LC
Partner, HR Services
Langara College
Vancouver, BC
- Full-time
…relations/labour relations approach, championing change management and implementation of work processes that enable client groups to achieve their goals and outcomes. The Partner, HR…
Added 7 mins ago
PC
Human Resources Recruiter
PHS Community Services Society
Vancouver, BC
- $65,500 to $74,570 CAD / year
- Temporary
…substance use, and other complex barriers. The HR Recruiter will lead high-volume, full-cycle recruitment processes within a unionized healthcare and social services environment and…
Added 7 mins ago
A
Oracle Cloud Financials Consultant
Accenture
Mississauga, ON
- Full-time
We are seeking an experienced Oracle General Ledger (GL) Consultant to support the design, configuration, implementation, and optimization of Oracle Cloud GL solutions. The consultant will…
Added 8 mins ago
Bulk Packaging Operator T4
Factors Group of Nutritional Companies
Kelowna, BC
…Sustainability (people, the planet, and profit) in the planning and implementation of all actions related to the area of your…
Added 36 mins ago
K
QSHE Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
The Local QSHE Manager (LQM) is responsible for the implementation, maintenance, and continuous improvement of Kuehne + Nagel Integrated Management System across assigned Business Unit(s).…
Added 36 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 36 mins ago
MS
Consultant Conversion - Director, Infra Prod Mgmt & RE III
Morgan Stanley
Montreal, QC
- Full-time
Site Reliability Engineer, Logging Squad SRE Lead Organization: Observability
Added 37 mins ago
CO
Community Planning and Policy Analyst
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
…stakeholder engagement support to assist in the development and implementation of community planning strategies, programs, and…
Added 37 mins ago
MS
Sr. Cybersecurity Solutions Architect
MacDonald Search Group
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
…discovery through solution architecture, deployment, and post-implementation…
Added 37 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 37 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Plan, organize and lead a design team for new product development with adherence to Product Development Process, Husky Standards and Stage Gate. Responsibilities include estimating effort…
Added 37 mins ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Lead and perform troubleshooting to generate multiple hypotheses regarding the causes of a problem by employing methodical, logical approaches to problem solving
Added 37 mins ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 37 mins ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Toronto, ON
- Full-time
…expense control, and customer service levels. This role leads the implementation of strategies, tools, and best practices to enhance efficiency and overall performance across the…
Added 37 mins ago
C
Senior Manager, Cyber Enablement-EN
CAE
Montreal, QC
- Full-time
Lead and develop the global BISO team and establish a consistent business engagement model across the organization.
Added 40 mins ago
H
Quality Improvement Consultant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Experience in leading complex, multidisciplinary projects using formal methodologies, implementation science, quality improvement, organizational change, process improvement,…
Added 40 mins ago
UO
Safety Planning Specialist
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $6,949.92 to $9,992.5 CAD / month
- Full-time
…and persons of concern and contribute to the development and implementation of risk management…
Added 40 mins ago
T
Trade Compliance Officer
Thales
Ottawa, ON
- Full-time
…coordinate investigations with the relevant functions; and lead the development, implementation, and closure of corrective and preventive…
Added 40 mins ago
T
Sr. Business Systems Analyst I
TD
Toronto, ON
- Full-time
…necessary for Marketing Enablement initiatives. Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work…
Added 40 mins ago
M
Coordonnateur(trice) des Affaires médicales – Innovation et Capacités / Medical Affairs Coordinator – Innovations & Capabilities
MSD
Kirkland, QC
- Full-time
Added 40 mins ago
SP
Technical Lead, Enterprise Applications
Spark Power
Remote, Canada
- $105,000 to $120,000 CAD / year
- Other
- Remote
Spark Power, a trusted partner in energy in North America, are looking for a Technical Lead, Enterprise Applications to join our team. Enterprise Applications provides oversight of the…
Added 40 mins ago
M
Lead Data Scientist
Mastercard
Toronto, ON
- Full-time
Lead the design, development, validation, and implementation of advanced analytical solutions, predictive models, and machine learning algorithms using large-scale payment, fraud, merchant,…

SE Health

EHR Solution Analyst – Seniors Living

Markham, ON, Canada

The total target compensation for this position is $64,000 - $80,000. · Full-time

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Job details

Pay: The total target compensation for this position is $64,000 - $80,000.
Job type: Full-time
Apply by: Nov 14, 2026
Experience: Minimum 4 years of Application Support Analysis experience and must have at least 2 years experience configuring PointClickCare as an Administrator.
Posting language: English
Posted: Oct 15, 2026

Original job description

Position Summary

The EHR Solution Analyst role is to support the planning, design, configuration, and launch of business improvements in support of organizational processes across our Senior’s Living business line. This includes identifying, analyzing, configuring, and validating business needs to ensure alignment to the required business capabilities. A key aspect of this role involves using your Clinical Informatics knowledge to support and optimize the use of PointClickCare, our core platform for senior care operations, ensuring it meets evolving business and clinical requirements. Responsibilities also include gathering and analyzing data in support of business cases, requests for proposal and systems requirements. You may also be responsible for generating and compiling reports based on the findings, complete with probable causes and viable solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT system investments.

Primary Accountabilities

Application Configuration/Support

Actively support the application portfolio across the Seniors Living line of business.
Clarify and translate business requirements/objectives into functional specifications and designs.
Configure new software features to enhance business capabilities and/or efficiencies.
Independently or in collaboration with peers, configure enhancements based on defined business requirements.
Design test scripts and lead testing to align to defined specifications.
Support in-depth root cause analysis of problems and contribute to the associated mitigations.
Migrate new enhancements/configurations across various platform phases (DEV to UAT to Prod)
Ensure consistency and standardization across multiple instances of the same solution, where necessary.
Provide onboarding/offboarding support based on defined SLA’s.
Resolve and document application incidents and defects.
Manage vendor escalations and vendor relationships in facilitating resolution of issues.
Develop and maintain user manuals and guidelines.
Support the implementation and integration of new clinical modules as part of organizational projects.
Deliver end-user training to support successful system use and project rollouts.
Maintain system security by managing user roles, access rights, and permissions in PCC in compliance with applicable legislation and organizational policies.
Perform monthly/quarterly audits and create relevant reports for stakeholders.

Assist in Creating Application Efficiencies

Assist in the definition, development, and documentation of business requirements, and specifications on a project-by-project basis, taking into consideration platform capabilities.
Create systems models, specifications, and diagrams to assist with the interpretation of business requirements into feasible options and communicate these to business stakeholders.
Conduct and/or assist in prototyping new capabilities to enhance business processes, operations, and information process flow.
Develop an understanding of existing business processes and recommend changes that leverage best usage of a platform and/or solution.
Maintain appropriate Change Management documentation for Production changes.

What You Bring

Bachelor's degree in Computer Science, or Information Systems or other technically relevant degree.
Minimum 4 years of Application Support Analysis experience and must have at least 2 years experience configuring PointClickCare as an Administrator.
Solid understanding and experience supporting and configuring PointClickCare is a must.
Healthcare experience/knowledge is highly preferred.
Good understanding of Clinical Informatics with the ability to translate clinical needs into system requirements and capabilities is highly desirable.
Experience supporting requirements definition and configuration of Cloud and/or SaaS based solutions.
Familiarity with best practices and governance related to clinical information systems.
Ability to assess and understand solutions at a platform level and make recommendations to ensure consistency and standardization across the platform.
Ability to work effectively with front-line functional areas, end-users, and other IT professionals, specifically in building relationships and managing expectations.
Experience in defining, implementing and/or enhancing operational processes and templates.
Senior’s Living and/or related business knowledge is an asset.

Skills And Attributes

Define and communicate timelines, resource needs, and deliverable expectations to stakeholders.
Ability to conduct research into production issues
Strong customer service skills.
Working knowledge of ITSM/ITIL process analysis and improvement (Change and Incident management)
Ability to work independently with minimal supervision.
Strong written, oral, and interpersonal communication skills
Ability and willingness to work in a collaborative environment
Ability to work flexible hours

Why join SE Health?

Competitive Total Rewards So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
Growth That Meets Your Ambition Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com .

AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The total target compensation for this position is $64,000 - $80,000. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.

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More about this job

Responsibilities

Support and configure the PointClickCare application portfolio for the Seniors Living business, translating business and clinical needs into system specifications, enhancements, tests, and deployments. Resolve and document application issues, manage access and vendor escalations, deliver training, and help improve processes and platform consistency.

Requirements

A bachelor's degree in Computer Science, Information Systems, or a technically relevant field is required, along with at least four years of application support analysis experience and at least two years configuring PointClickCare as an administrator. Healthcare experience and clinical informatics knowledge are preferred, as are skills in SaaS solutions, stakeholder collaboration, ITSM/ITIL, and process improvement.

Skills

PointClickCare Configuration
Application Support
Clinical Informatics
Requirements Analysis
Systems Configuration
Testing
Root Cause Analysis
Incident Management
Change Management
User Training
Access Control
Vendor Management
Process Improvement
ITSM/ITIL
Stakeholder Communication
Reporting

Benefits

Comprehensive Benefits
Pension
Flexible Pay Options
Car-Loan Support
Housing Solutions
Staff Perks
Hybrid Work
Flexible Scheduling
Tuition Support
Training
Career Pathways

Visa sponsorship

Not detected in the job text

Keywords

PointClickCare
Electronic Health Records
Clinical Informatics
Senior Living
Application Support
Application Configuration
Healthcare
SaaS
Cloud Solutions
Business Requirements
Functional Specifications
Systems Analysis
Systems Testing
Test Scripts
Root Cause Analysis
Incident Management
Change Management
ITSM
ITIL
User Access Management
Security Audits
Vendor Management
End-User Training
Business Process Improvement
Requirements Definition
Systems Integration
Reporting
Production Support

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