Service Coordinator
- Cambridge, ON, Canada
The hiring pay range is $20.00 per hour . · Part-time
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Job details
- Pay
- The hiring pay range is $20.00 per hour .
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Summary
Working from our Service Delivery Centre based in Cambridge , this position will be responsible for the efficient and effective coordination of client care.
Why Join SE Health?
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com .
DEIA: At SE Health, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace where everyone feels respected, valued, and empowered to contribute and succeed.
AI And Compensation Details
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $20.00 per hour .
Working from our Service Delivery Centre based in Cambridge , this position will be responsible for the efficient and effective coordination of client care.
Why Join SE Health?
- Competitive Total Rewards So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
- Flexibility & Belonging Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
- Purpose & Impact Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
- Growth That Meets Your Ambition Access tuition support, training and meaningful career pathways across a growing, future-focused organization
- Provide schedule planning support to health care team
- Appropriately schedule staff to ensure continuity of care in the provision of service delivery
- Update and maintain an electronic client database
- File and maintain client records
- Perform data entry of all relevant client, employee and billing information
- Respond to all caller inquiries with efficiency and appropriate urgency
- Provide support to billing activities
- Generate and distribute various scheduling and billing reports
- Investigate and follow up in errors/discrepancies in services ordered or provided.
- Other office administrative duties as assigned.
- Must be available PT Monday to Friday from 8a-5p.
- Intermediate data entry/keyboarding skills
- Experience using a PC database
- Intermediate reading comprehension and excellent verbal communication skills
- Demonstrated customer service skills and problem solving
- Adaptability and the ability to deal with tight deadlines
- An ability to work independently
- An ability to prioritize, multi-task and deal with competing priorities
- Good personal organizational skills
- Courses in medical administration or health care training are preferred
- Related work experience and a familiarity with community health care services is preferred
- Preference for French language skills
- Basic computer skills in MS Word and MS Excel are preferred
SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com .
DEIA: At SE Health, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace where everyone feels respected, valued, and empowered to contribute and succeed.
AI And Compensation Details
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $20.00 per hour .
More about this job
Responsibilities
Coordinate client care by planning schedules and assigning staff to support continuity of service. Maintain client records and databases, enter client, employee, and billing data, respond to inquiries, support billing, prepare reports, and investigate service discrepancies.
Requirements
The role requires intermediate data-entry and keyboarding skills, experience with a PC database, strong communication and customer-service abilities, and the capacity to work independently, prioritize tasks, and meet deadlines. Medical administration or health-care training and related community health-care experience are preferred; basic Microsoft Word and Excel skills and French-language skills are also preferred.
Skills
- Schedule Planning
- Staff Scheduling
- Client Care Coordination
- Electronic Database Management
- Recordkeeping
- Data Entry
- Billing Support
- Report Generation
- Customer Service
- Problem Solving
- Verbal Communication
- Reading Comprehension
- Prioritization
- Multitasking
- Organization
- Microsoft Word and Excel
Benefits
- Comprehensive Benefits
- Pension
- Flexible Pay Options
- Car-Loan Support
- Housing Solutions
- Staff Perks
- Tuition Support
- Training
- Career Pathways
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Client Care Coordination
- Community Health Care
- Service Delivery
- Schedule Planning
- Staff Scheduling
- Continuity of Care
- Electronic Client Database
- Client Records
- Data Entry
- Billing
- Scheduling Reports
- Billing Reports
- Customer Service
- Problem Solving
- Medical Administration
- Health Care Training
- Microsoft Word
- Microsoft Excel
- French Language Skills